Account Coordinator

POD Marketing Inc.; Calgary; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

POD Marketing Inc. seeks an enthusiastic Account Coordinator in Calgary, AB. This entry-level position focuses on ensuring positive client experiences through project management, excellent communication, and teamwork. Join a forward-thinking company that prioritizes employee well-being and fosters growth in a dynamic digital marketing environment.

Benefits

3 weeks of paid time off

Company-wide MeMonday for mental health

Access to office gym and wellness programs

Comprehensive Benefits Package

Opportunity for mentorship and growth

Qualifications

• Legally able to work in Canada and located in Calgary, AB.
• 2+ years experience in customer service, marketing, or client relationship management.
• Strong communicator comfortable with clients and teams.

Responsibilities

• Manage client inquiries and build trusted relationships.
• Coordinate project timelines and manage updates efficiently.
• Collaborate with internal teams for website updates and troubleshooting.

Skills

Customer Service

Problem Solving

Communication

Multitasking

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Tools

Wordpress

Canva

Salesforce

Job description

Join to apply for the Account Coordinator role at POD Marketing Inc.

Join to apply for the Account Coordinator role at POD Marketing Inc.

Get AI-powered advice on this job and more exclusive features.

Job Openings

Account Coordinator

Account Services - Calgary, Alberta (Hybrid)

Department

Account Services

Employment Type

Full-Time

Minimum Experience

Entry-level

Compensation

$50,000 - $70,000

Account Coordinator

Applications Due EOD: July 4, 2025

Target Start Date: August 18, 2025

Who is POD Marketing?

POD Marketing is a full-service digital marketing agency that offers clients a wide range of marketing solutions. Unlike other agencies, we specialize in specific industries, which makes us true experts in both digital marketing and the industries we serve.

While we are committed to our clients, our number 1 priority has and always will be our employees. We believe this employee-obsessed approach is the biggest contributor to our company’s growth and success. In only 9 years, we’re now working with over 1,000 clients all across North America, which would not have been possible without employing a talented team of over 100 employees.

Office culture is not about having a beer fridge or a ping-pong table (but yes, we have those too), it’s about how being at work makes you feel. We asked our staff and here are some of the things they said they loved most about working at POD Marketing: They feel accepted for who they are, supported, challenged, enjoy the flexibility of being able to work from home, the open lines of communication with every member on the team including upper management, having physiological safety, and are energized by the opportunities to grow, develop and progress their careers.

In recognition of our outstanding employee-focused approach, we are proud to have won multiple employment awards, including being named one of Canada's most admired corporate cultures.

To learn more about our culture, watch this video: https://youtu.be/1WZ8tAnATNs, visit the POD Marketing YouTube channel and check out our reviews on Glassdoor.

Job Summary

As an Account Coordinator, you'll manage a diverse set of website-related tasks and projects aimed at ensuring a seamless and positive experience for our clients. Your role encompasses everything from client interaction to cross-departmental collaboration. You'll handle inquiries, troubleshoot issues, and offer insights into the benefits of our membership and services. A knack for technology, an eagerness to learn, and excellent communication skills will set you on the path for success in this role.

Duties & Responsibilities

• Act as a First Point of Contact: Build trusted relationships by responding to client inquiries regarding website updates, issues, and general support with clarity, professionalism, and care.
• Execute Website Updates: Complete website update requests accurately and efficiently, handling tasks directly when possible and coordinating with internal teams when additional support is needed.
• Project Coordination: manage timelines, task tracking, and internal follow-ups to ensure projects stay on schedule and meet quality standards.
• Support Client Meetings: Facilitate project meetings with clients to gather requirements, provide updates, clarify expectations, and ensure alignment throughout the project lifecycle.
• Create Basic Website Assets: Design simple graphics or visual elements (e.g., promo banners and pop-ups) using tools like Canva.
• Deliver Exceptional Client Service: Tailor each interaction to the client’s needs, providing updates, setting expectations, and following through with solutions.
• Project Support: Oversee task queues and coordinate updates and enhancements with the website development, graphics, and content teams.
• Issue Resolution: Identify, document, and troubleshoot website issues; escalate technical problems as needed to ensure fast resolution.
• Quality Assurance: Carefully review website edits and completed tasks to ensure accuracy, functionality, and quality before they are shared with the client or published live.
• Cross-Department Collaboration: Liaise with sales and fulfillment teams to help identify opportunities to enhance services or address membership-related questions.
  
  

Required Experience & Skills

• Legally able to work in Canada and located in Calgary, AB
• Bachelor’s degree in Business Administration, Marketing, or related field
• 2+ years experience in customer service, marketing, or client relationship management
• Working knowledge of Wordpress, Canva and Salesforce is an asset
• Proven ability to maintain a positive demeanor while juggling multiple priorities and deadlines.
• Solid problem-solving and critical-thinking capabilities.
• Aptitude for multitasking and prioritization in a fast-paced setting.
• High organizational and attention-to-detail skills.
• Self-starter who can work autonomously.
• Strong communicator who is comfortable engaging with clients and internal teams, both in written and verbal forms.
  
  

What's in it for You?

Work-Life Balance That Rocks

At POD Marketing, we're not just another company – we're a community of passionate, driven individuals who work hard, play hard, and support each other every step of the way. We believe that happy and motivated employees are the key to our success, which is why we go above and beyond to create an amazing work environment where you can thrive and excel. Here's what you can expect when you join our team:

• 3 weeks of paid time off, plus 12 flex days, so you can recharge and take that well-deserved break.
• Passion Day – a last-minute hooky day to pursue your passions and do whatever makes you happy.
• MeMonday – a company-wide shut down day to prioritize mental health and well-being.
  
  

Mentorship That Fuels Your Growth

• Formal mentorship program that pairs you with managers from team leads to executives, providing invaluable guidance and support.
• Opportunities for growth and advancement, as we prioritize promoting from within.
• Extensive learning & development program, including DiSC training, leadership development with our two-tier program called LEAD, public speaker training, and comprehensive management training.
  
  

Wellness That Matters

• Weekly in-person 1:1s with your manager for open communication and support.
• Formal quarterly check-ins with your manager to review performance.
• Work from anywhere policy, providing flexibility and convenience.
• Comprehensive Benefits Package including: vision coverage, dental coverage, a health spending account, a personal spending account, and an employee assistance program.
  
  

Perks That Delight

• Discounts with local vendors, because we believe in supporting our community.
• Free gym at our office and complimentary annual spin membership to keep you fit and healthy.
• Awesome office space in downtown Calgary, providing a vibrant and inspiring work environment.
• Complimentary snacks and beverages to keep you fuelled throughout the day.
  
  

Make a Difference In Our Community

• 26 hours of paid volunteer time per year to give back to the community.
• Opportunity to work with our non-profit company, the PODvocate Project, and contribute to meaningful initiatives that make a positive impact in our community.
  
  

How to Apply

At POD, we believe “that most job requirements and conceptual knowledge are easily trainable. But you can’t teach drive, ambition, or passion.” (Take a look at this article, Finding Your Unicorn, written by our President, Kevin Wilhelm). Our hiring managers consider alignment with our core values and passion for our company culture to be as valuable as experience and education.

After reading this job description, we want you to ask yourself:

Am I the exact right person for this role?

Do I align with POD’s core values and culture?

If you’ve answered yes to both questions, we want to hear from you! Here are a few easy steps that will help us get to know you better.

• Ensure your professional resume is up to date and highlights some of the key points we are looking for.
• Create an engaging and personalized cover letter for us to read. If you don’t include a cover letter, you will NOT be considered for this role. Video cover letters are given extra attention - but please keep them under 2 minutes!
• Include a link to your portfolio, writing samples and/or social media accounts that you have managed (if applicable).
• Apply through our website (https://www.podmarketinginc.com/careers/)
  
  

All successful candidates will be contacted via email to discuss next steps. We appreciate all applications and wish you all the best of luck.

At POD Marketing, we believe in creating an inclusive work environment, which is why we’re proud to be an equal opportunity employer. We consider and evaluate all qualified candidates based on their qualifications without discrimination based on race, colour, religion, age, gender, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other legally protected characteristics.

First Name

Last Name

Email

Phone

Address

City

Province

–Select–

Postal Code

Country

Canada

Cover Letter

No file selected

Resume

No file selected

Date Available*

Desired Pay

Website, Blog, or Portfolio

LinkedIn Profile URL

College/University

Who referred you for this position?

References (Name, Company, and Contact Info)

This position is based out of Calgary, AB. Permanent remote work is not available. Do you currently live in or around Calgary, AB? If no, are you willing/planing to relocate?

I already live here!

Yes, I will be moving to Calgary, AB.

No, I am not interested in moving.

While our "Work From Anywhere" policy allows for temporary remote work opportunities, we do ask that all employees spend 3 days a week in our downtown Calgary office. Are you willing and able to work from our office 3 days a week?

Yes

No

How did you find out about POD Marketing?

–Select–

How did you find out about this role?

–Select–

Why do you want to work at POD Marketing?

Which of our core values (TIPI) resonates with you the most and why?

Link to Video Cover Letter (optional)

Thank You

Your application was submitted successfully

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Sales and Business Development

• Industries

  Advertising Services

Referrals increase your chances of interviewing at POD Marketing Inc. by 2x

Sign in to set job alerts for “Account Coordinator” roles.

Rocky View County, Alberta, Canada 6 months ago

WEG Marathon - Territory Account Manager Alberta

Sales and Marketing Coordinator- Part Time

Greater Calgary Metropolitan Area 3 weeks ago

Outside Sales Account Manager - Industrial Hydraulics / Fluid Power

Sales Face to Face ( MAC - Premise Sales )

National Corporate Account Manager, Quick Service Restaurants

Greater Calgary Metropolitan Area 1 week ago

Account Manager Strategic and Key Accounts

Calgary, Alberta, Canada CA$65,800.00-CA$123,000.00 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.