2627-225 - Administrative Assistant (OA11) - Annapolis Valley Campus

NSCC; Town of Middleton; On-site; CAD 46,000 - 52,000; Full time

Job summary

NSCC's Annapolis Valley Campus in Middleton, NS seeks an Administrative Assistant (OA11) in the Department of Student Supports. The term position runs Nov 30, 2026 to Feb 26, 2027, with an application deadline of Nov 10, 2026.

Salary ranges from $46,293.35 to $51,796.00 annually. The role emphasizes equity, strong interpersonal skills, and excellent customer service, supporting students and campus staff within a fast-paced environment.

Qualifications

• Post-secondary credential in business/administrative field with related experience.
• High school diploma with 10+ years of admin experience is acceptable.
• Experience with MS Office, Outlook, Excel; familiarity with PeopleSoft is an asset.

Responsibilities

• Provide administrative support to the Student Supports team with a focus on customer service.
• Support enrolment processes: course revisions, withdrawals, transfer credits.
• Assist with planning campus events (Orientation, Convocation, Get Started, Open House).
• Deliver front-line service via in-person, phone, MS Teams and email.
• Maintain student files and data in PeopleSoft ERP system.
• Process transcript requests and enrolment verifications.

Skills

Customer service

Interpersonal skills

Team collaboration

Attention to detail

Data management

Office procedures

Education

Post-secondary certificate or diploma in Business or Administrative Professional/Office Administration

High school diploma with 10+ years of administrative experience

Tools

Outlook

Excel

SharePoint

Teams

PeopleSoft

Job description

Operational Support

Administrative Assistant (OA11)

Annapolis Valley Campus

Middleton, Nova Scotia

Department of Student Supports

Term Full-time Position: Commencing approximately November 30, 2026 and ending approximately February 26, 2027

Application deadline: 11:59pm, November 10, 2026

Competition No: 2627-202

Salary Range: $46,293.35 to $51,796.00 annually

Qualifications

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a post-secondary certificate or diploma in Business or Administrative Professional/Office Administration combined with a minimum of two years' (full-time equivalent) recent and related experience in a fast-paced office environment. Or you have the recognized equivalency of a high school diploma with significant (10+) years of administrative experience.
• Occupational experience that includes a front-line customer service role in a post-secondary institution would be considered an asset.
• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, specifically Outlook, Excel, SharePoint, and Teams. Prior experience with PeopleSoft (or other enterprise information systems) would be considered an asset.
• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.
• Experience supporting/providing service to students, faculty, staff and prospective students would be considered an asset.

Relevant Skills and Knowledge:

• You demonstrate a commitment to equity, diversity, inclusion, accessibility and anti-racism.
• You possess excellent interpersonal skills and are able to interact at all levels of an organization.
• You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction.
• Your superb team working skills enable you to contribute positively to a team environment.
• You have specific technical occupational knowledge and skill in working with databases and Excel.
• You have specific technical occupational knowledge of general/standard office and administrative procedures and methods.
• You possess excellent task prioritization and coordination skills specifically related to working in a fast-paced, deadline-driven environment.
• You posses strong attention to detail skills.
• You have proven records and information management skills and abilities.
• You demonstrate a strong commitment to excellence especially regarding official communication, correspondence and information management in terms of accuracy and timeliness.
• Demonstrated professionalism and understanding of confidentiality.
• You are dedicated to life-long learning and demonstrate professional curiosity in self-driven learning activities.

Responsibilities

Working in a team environment and reporting to the Manager of Student Supports, you will:

• Work closely with the Assistant Registrars at the campus, providing support on matters relating to enrolment throughout the academic cycle including course revisions, program withdrawal requests, and transfer credit applications.
• Provide a full range of administrative support services for the Student Supports team, with an emphasis on providing superior customer service to students, staff, and the public.
• Support Student Supports with the planning of both college and campus specific signature events, such as Orientation, Convocation, Get Started, and Open House.
• Provide best-in-class front-line service delivery, including support for in-person, telephone, MS Teams and email inquiries.
• Maintain current and historical student files and record data into PeopleSoft (the College's Enterprise Resource Planning (ERP) system).
• Process document requests including transcripts and enrolment verifications.

Additional Information

Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Jaclynn Kelly, HR & Talent Consultant, at [e-mail]. Our Employee Workplace Accommodation Policy can be found here.

Unfortunately, we cannot accept late or paper applications.