2627-219 - Administrative Assistant (OA11) Student Services - Lunenburg Campus

Nova Scotia Community College; Garden Lots; Presencial; CAD 46.000 - 52.000; Jornada completa

Descripción de la vacante

Nova Scotia Community College (NSCC) invites applications for an Administrative Assistant 2 (OA11) at the Lunenburg Campus, Bridgewater, NS. This term, full-time position runs roughly Nov 16, 2026 to Apr 17, 2027, with an application deadline of Nov 17, 2026.

The role provides comprehensive administrative support to the Student Services team, supports campus events, and delivers excellent front-line service to students, staff and the public using MS Office and PeopleSoft.

Formación

• Post-secondary certificate or diploma in Business or Administrative Professional/Office Administration with 2 years of related experience.
• Or high school diploma with 10+ years administrative experience.
• Front-line customer service experience in a post-secondary setting is a plus.
• Proficient with MS Office; familiarity with PeopleSoft or similar ERP is an asset.
• Comfortable in a digital environment and using technology to advance work.
• Experience supporting students, faculty, staff and prospective students is an asset.

Responsabilidades

• Provide full range of administrative support for the Student Services team.
• Assist with planning campus signature events such as Orientation, Convocation, Get Started and Open House.
• Deliver superior customer service to students, staff and the public.
• Provide front-line service via in-person, telephone, MS Teams and email inquiries.
• Maintain student files and enter data into PeopleSoft.
• Prepare letters accurately and efficiently.
• Print transcripts and handle student/alumni information confidentially.
• Cross-train with the Business office and assist with cashiering and related financial tasks.

Conocimientos

Equity & Inclusion

Interpersonal skills

Customer service

Teamwork

Databases & Excel

Problem solving

Communication

Coordination

Info management

Lifelong learning

MS Office

Outlook

Excel

SharePoint

Teams

PeopleSoft

Educación

Post-secondary certificate or diploma in Business/Office Admin

High school diploma with 10+ years administrative experience

Herramientas

PeopleSoft

MS Office Suite

Outlook

Excel

SharePoint

Teams

Descripción del empleo

Operational Support

Administrative Assistant 2 (OA11)

Education

Lunenburg Campus

Bridgewater, Nova Scotia

Department of Student Services
Term Full Time Position: Commencing approximately November 16, 2026 and ending approximately April 17, 2027
Application deadline is 11:59pm, November 17, 2026
Competition No. 2627-219
Salary range: $46,293.35 to $51,796.00 annually

Qualifications and Occupational Experience

• The minimum educational qualification for this position is a post-secondary certificate or diploma in Business or Administrative Professional/Office Administration combined with a minimum of two years' (full-time equivalent) recent and related experience in a fast-paced office environment. Or you have the recognized equivalency of a high school diploma with significant (10+) years of administrative experience.
• Occupational experience that includes a front-line customer service role in a post-secondary institution would be considered an asset.
• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, specifically Outlook, Excel, Sharepoint and Teams. Prior experience with PeopleSoft (or other enterprise information systems) would be considered an asset.
• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.
• Experience supporting/providing service to students, faculty, staff and prospective students would be considered an asset.

Relevant Skills and Knowledge

• You demonstrate a commitment to equity, diversity, inclusion, accessibility and anti-racism.
• You possess excellent interpersonal skills and are able to interact at all levels of an organization.
• You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction.
• Your superb team working skills enable you to contribute positively to a team environment.
• You have specific technical occupational knowledge and skill in working with databases and Excel.
• You are known for your problem solving and critical thinking skills.
• You are a strong communicator.
• You possess excellent coordination skills specifically related to working in a fast-paced, deadline-driven environment.
• You have proven records and information management skills and abilities.
• You demonstrate a strong commitment to excellence especially regarding official communication, correspondence and information management in terms of accuracy and timeliness.
• You are dedicated to life-long learning and demonstrate professional curiosity in self-driven learning activities.

Responsibilities

Working in a team environment and reporting to the Manager of Student Services you will:

• Provide a full range of administrative support services for the Student Services team.
• Support student services with the planning of both college and campus specific signature events, such as Orientation, Convocation, Get Started, and Open House.
• Provide superior customer service to students, staff and the public.
• Provide best-in-class front-line service delivery, including support for in-person, telephone, MS Teams and email inquiries.
• Maintain current and historical student files and record data into PeopleSoft (the College's Enterprise Resource Planning (ERP) system).
• Prepare a variety of letters efficiently and accurately.
• Print transcripts and treat all student and alumni information with the utmost discretion and confidentiality.
• Provide supportive coverage for all administrative tasks such as filing, booking appointments, attending meetings and general office support as needed. You will be cross-trained with our Business office and assist with cashiering and related financial tasks.

Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact David Meister, HR Talent Consultant ([e-mail]). Our Employee Workplace Accommodation Policy can be found here.