2627-213 - Records Administrator (CS4) - Central Office

Nova Scotia Community College; Halifax; On-site; CAD 49,000 - 60,000; Full time

Job summary

Nova Scotia Community College is seeking a Records Administrator to support Admissions Services. The role emphasizes maintaining accurate applicant records, processing documents, and ensuring a smooth applicant experience within a high-volume environment.

The successful candidate will demonstrate strong communication, problem-solving, and teamwork skills, plus expertise in Microsoft Office and ERP systems, contributing to continuous process improvement and efficient admissions workflows.

Qualifications

• Post-secondary diploma in Business, Office Administration or related discipline.
• Minimum of 2 years of recent and related experience in records management or office administration.
• Post-secondary experience is an asset.
• Familiar with Microsoft Office Suite, E-mail, and PeopleSoft (or similar ERP).
• Comfortable in a digital environment and proactive about leveraging technology.

Responsibilities

• Receive, review, interpret, process, audit and maintain applicant records and documentation.
• Develop, maintain and improve administrative processes for admissions progression.
• Provide high-level customer service to internal and external clients; respond to inquiries and resolve issues.

Skills

Diversity & inclusion

Interpersonal skills

Customer service

Teamwork

Problem solving

Communication

Student records focus

Education

Post-secondary diploma (Business/Office Administration)

Tools

Microsoft Office Suite

E-mail

PeopleSoft / ERP system

Job description

Operational Support

Records Administrator (CS4)

Education

IT Campus/Central Office

Halifax, Nova Scotia

Department of Enrolment & Registrar

Term, Full Time Position: Commencing approximately November 23, 2026 and ending December 10, 2027

Application deadline is 11:59PM, October 29, 2026

Competition No. 2627-213

Salary range: $48,761.79 to $59,757.62 annually

Qualifications

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a post-secondary diploma in Business, Office Administration, or related discipline.
• You have a minimum of 2 years of recent and related occupational experience in records management or office administration.
• Occupational experience in post-secondary would be considered an asset.
• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, E-mail, and PeopleSoft (or similar ERP system)
• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work

Relevant Skills and Knowledge

• You demonstrate a commitment to diversity and inclusion
• You possess excellent interpersonal skills and can interact at all levels of an organization
• You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction
• Your superb team working skills enable you to contribute positively to a team environment
• You are known for your problem solving and critical thinking skills
• You are a strong communicator
• You possess strong technical, coordination, and records management skills, with a focus on student records.

Responsibilities

As a member of the Records Management team within Admissions Services, the Records Administrator plays a key role in supporting the admissions process and ensuring a positive applicant experience.

Key responsibilities include:

• Receiving, reviewing, interpreting, processing, auditing and maintaining applicant records and documentation, ensuring information is accurate, complete and managed in a timely manner.
• Developing, maintaining and improving administrative processes and procedures that support the efficient and accurate progression of applications through the admissions process.
• Providing a high level of customer service to internal and external clients, responding to inquiries, resolving issues and supporting a positive applicant experience.

The Records Administrator works both independently and collaboratively within a team to manage competing priorities, meet deadlines and maintain accuracy in a high-volume environment. The role requires strong attention to detail, sound judgment, problem-solving skills and a commitment to continuous improvement.

As a systems-minded professional, the Records Administrator identifies opportunities to streamline processes, improve workflows and enhance operational efficiency, while recognizing how their work contributes to the broader admissions process and overall student experience.

Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Nikki Berrigan, HR & Talent Consultant, at [e-mail]. Our Employee Workplace Accommodation Policy can be found here.