2627-210 - Workforce Development Process & Planning Coordinator - Central Office

NSCC; Halifax; On-site; CAD 75,000 - 93,000; Full time

Job summary

NSCC is seeking a Process & Planning Coordinator within Academic Equity & Quality to support planning, development, execution and stewardship of continuing education and contract training offerings. You will coordinate student-centered learning, improve systems, and ensure delivery excellence across our work.

You will report to the Manager, Workforce Development, Process & Planning, and collaborate with academic schools, campuses and external partners to deliver high-quality learning experiences

Qualifications

• Diploma in Business Administration or equivalent.
• Minimum 3 years of related experience in project coordination and systems support.
• Strong project management and ability to work autonomously and in small teams.
• Experience managing large volumes of information and documentation.
• Strong stakeholder relationship skills across a matrix organization.
• Detail oriented with independence and problem-solving abilities.
• Familiar with MS Office, email, Teams, SharePoint and Power BI.
• Excellent organizational and customer service skills.
• Ability to manage multiple projects and deliver on time.
• Commitment to equity, diversity, inclusion, accessibility and anti-racism.

Responsibilities

• Coordinate projects and learning opportunities with academic schools, campuses, external clients, subject matter experts and faculty.
• Take ownership of logistics and planning: course scheduling, space and equipment bookings, faculty coordination, registration, and campus support coordination.
• Be a key point of contact for students, responding to inquiries, connecting them to supports, monitoring retention and gathering feedback.
• Collaborate with stakeholders to leverage systems to support delivery of contract training.
• Manage documents, templates and processes to develop streamlined, repeatable workflows for future projects.
• Coordinate purchasing activities per procurement policy: sourcing, quotes, DPOs, journal vouchers, and invoices for Accounts Payable.
• Liaise with external partners or funders as required to meet project requirements.

Skills

Project management

Communication

Stakeholder relations

Organization

Teamwork

Education

Diploma in Business Administration

Tools

Microsoft Office Suite

Email

Microsoft Teams

SharePoint

Power BI

Job description

Professional Support

Workforce Development Process & Planning Coordinator

Central Office, IT Campus

Academic Equity & Quality

Term Full-time Position: Commencing approximately November 9th, 2026 and ending approximately March 31st, 2027.

Competition No

2627-210

The salary scale for Professional Support 3 is based on steps that range from $74,712.27 - $93,456.74. New Professional Support employees may receive up to a maximum of seven steps for relevant occupational experience which is $81,859.58 annually.

Qualifications

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a Diploma in Business Administration or equivalent, (a diploma in office management, paralegal, business intelligence or business analytics, could all be deemed equivalent).
• You have a minimum of 3 years (full-time equivalent) of recent and related occupational experience in project coordination and systems support.
• Strong project management skills and ability to work efficiently and effectively both autonomously and in small teams.
• Experience in managing, organizing and coordinating a high volume of information and documentation.
• Strong ability to build relationships with key stakeholders and collaborate effectively across a matrix organization.
• Demonstrated commitment to accuracy, details, and deadlines.
• Detail oriented, self-motivated with strong problem-solving skills and able to work independently with minimal supervision.
• You are familiar with and comfortable using computer applications such as Microsoft Office Suite, e-mail, Microsoft Teams, SharePoint and Power BI.
• You possess exceptional organizational skills with a strong focus on customer service.
• Ability to manage multiple projects and ensure delivery timeliness.
• Values diversity and cultural proficiency while constantly encouraging cross-cultural understanding of all NSCC partners.

Relevant Skills and Knowledge:

• You demonstrate a commitment to equity, diversity, inclusion, accessibility and anti-racism
• You demonstrate a commitment to student success with strong interpersonal skills to support learners at various stages of their education.
• Demonstrated ability to manage multiple projects and prioritize in a dynamic, high-volume environment.
• You are proactive in your work, able to plan and prioritize next steps independently, while keeping your team informed along the way.
• You take ownership of your work and follow through on commitments, helping to keep projects on track through thoughtful coordination and timely communication.
• Your superb team working skills enable you to contribute positively to a team environment.
• You are known for your problem solving and critical thinking skills.
• You are a strong communicator.
• You have a strong ability to build relationships with key stakeholders (including Principals, Deans, Academic Chairs, and other central departments).
• You possess excellent coordination skills specifically related to coordinating online files, and file management with a large variety of projects.

Responsibilities

What you'll be doing...

The Process & Planning Coordinator is a key member of the Academic Equity and Quality team, responsible for supporting the planning, development, execution and stewardship of continuing education and contract training offerings. This role plays a central function in coordinating student-centered learning opportunities, improving systems and ensuring delivery excellence across our work.

Reporting to the Manager, Workforce Development, Process & Planning, the coordinator will:

• Coordinate projects and learning opportunities by liaising with academic schools, campuses, external clients, subject matter experts and faculty.
• Take ownership of logistics and planning, including course scheduling, space and equipment bookings, faculty coordination, registration processes, and campus support coordination
• Be a key point of contact for students by responding to inquiries, connecting them to college supports, monitoring retention and gathering feedback.
• Collaborate with other key stakeholders invested in the delivery of contract training learning to leverage systems to support delivery.
• Manage documentation, templates and processes contributing to the development of streamlined, repeatable workflows for future projects.
• Coordinate purchasing activities in alignment with the College's procurement policy, including sourcing and obtaining quotes, preparing Departmental Purchase Orders (DPOs) for approval, journal vouchers, and collecting invoices for submission to Accounts Payable.
• Liaise with external partners or funders as required to meet project requirements.

Additional Information

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Nikki Berrigan, HR & Talent Consultant, at [e-mail]. Our Employee Workplace Accommodation Policy can be found here.