2627-202 - Administrative Assistant (OA11) - Pictou Campus

Nova Scotia Community College; Stellarton; Presencial; CAD 46 000 - 52 000; Tempo integral

Resumo da oferta

Nova Scotia Community College, Pictou Campus in Stellarton, is seeking an Administrative Assistant (OA11) for the Department of Student Supports. This continuing full-time role begins mid-November 2026.

You will deliver front-line service to students and staff, maintain student files in PeopleSoft, and support events like Orientation and Open House. Strong Microsoft Office skills (Outlook, Excel, SharePoint, Teams) and a commitment to confidentiality are essential.

Qualificações

• The minimum educational qualification is a post-secondary certificate or diploma in Business or Administrative Professional/Office Administration with a minimum of two years' related experience in a fast-paced office environment.
• Occupational experience in front-line customer service in a post-secondary institution is an asset.
• Familiarity with Microsoft Office Suite (Outlook, Excel, SharePoint, Teams); PeopleSoft experience is an asset.
• Comfort working in a digital environment and with evolving technology; commitment to using technology in work.

Responsabilidades

• Provide full administrative support for the Student Supports team, focusing on superior customer service to students, staff and the public.
• Support planning for college and campus events (Orientation, Convocation, Get Started, Open House).
• Deliver front-line service across in-person, telephone, MS Teams and email inquiries.
• Maintain student files and data in PeopleSoft with discretion and confidentiality.
• Prepare letters and transcripts accurately and efficiently.
• Provide coverage for filing, scheduling, meetings and general office tasks as needed.
• Triage referrals and help connect students to the appropriate campus services.
• Participate in campus initiatives supporting students (e.g., food security, wellness).
• Collaborate with another Administrative Assistant on enrollment tasks and coverage during absences.

Conhecimentos

Customer service

Interpersonal skills

Teamwork

Time management

Attention to detail

Formação académica

Post-secondary certificate or diploma in Business/Office Administration

2+ years related experience

Ferramentas

PeopleSoft

Excel

Outlook

SharePoint

Teams

Descrição da oferta de emprego

Operational Support

Administrative Assistant (OA11)

Pictou Campus

Stellarton, Nova Scotia

Department of Student Supports

Continuing Full-time Position:

Commencing approximately November 16, 2026

Application deadline: 11:59pm, October 15, 2026

Competition No: 2627-202

Salary Range: $46,293.35 to $51,796.00 annually

Qualifications

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a post-secondary certificate or diploma in Business or Administrative Professional/Office Administration combined with a minimum of two years' (full-time equivalent) recent and related experience in a fast-paced office environment. Or you have the recognized equivalency of a high school diploma with significant (10+) years of administrative experience.
• Occupational experience that includes a front-line customer service role in a post-secondary institution would be considered an asset.
• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, specifically Outlook, Excel, SharePoint, and Teams. Prior experience with PeopleSoft (or other enterprise information systems) would be considered an asset.
• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.
• Experience supporting/providing service to students, faculty, staff and prospective students would be considered an asset.

Relevant Skills and Knowledge:

• You demonstrate a commitment to equity, diversity, inclusion, accessibility and anti-racism.
• You possess excellent interpersonal skills and are able to interact at all levels of an organization.
• You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction.
• Your superb team working skills enable you to contribute positively to a team environment.
• You have specific technical occupational knowledge and skill in working with databases and Excel.
• You have specific technical occupational knowledge of general/standard office and administrative procedures and methods.
• You possess excellent task prioritization and coordination skills specifically related to working in a fast-paced, deadline-driven environment.
• You posses strong attention to detail skills.
• You have proven records and information management skills and abilities.
• You demonstrate a strong commitment to excellence especially regarding official communication, correspondence and information management in terms of accuracy and timeliness.
• Demonstrated professionalism and understanding of confidentiality.
• You are dedicated to life-long learning and demonstrate professional curiosity in self-driven learning activities.

Responsibilities

Working in a team environment and reporting to the Manager of Student Supports, you will:

• Provide a full range of administrative support services for the Student Supports team, with an emphasis on providing superior customer service to students, staff, and the public.
• Support Student Supports with the planning of both college and campus specific signature events, such as Orientation, Convocation, Get Started, and Open House.
• Provide best-in-class front-line service delivery, including support for in-person, telephone, MS Teams and email inquiries.
• Maintain current and historical student files and record data into PeopleSoft (the College's Enterprise Resource Planning (ERP) system).
• Prepare a variety of letters efficiently and accurately.
• Print transcripts and treat all student and alumni information with the utmost discretion and confidentiality.
• Provide supportive coverage for all administrative tasks such as filing, booking appointments, attending meetings and general office support as needed.
• Triage student referrals received by Student Supports within the team and assist students in connecting with the appropriate service on campus.
• Participate in campus initiatives that support students (i.e., food security, wellness activities).
• Collaborate with another Administrative Assistant to manage enrollment related tasks and provide coverage for administrative tasks as needed during staff absences.

Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Jaclynn Kelly, HR & Talent Consultant, at [e-mail]. Our Employee Workplace Accommodation Policy can be found here.

Unfortunately, we cannot accept late or paper applications.