2627-197 - Learning Commons Assistant – Test Centre Administrator (TS8) - Strait Area Campus

CareerBeacon; Port Hawkesbury; On-site; CAD 48,000 - 56,000; Full time

Job summary

NSCC in Port Hawkesbury, Nova Scotia, invites applications for the Learning Commons Assistant - Test Center Administrator (TS8) role at the Strait Area Campus. The position involves administering tests, assisting with accessibility and digital literacy supports, and coordinating learning services for students and staff.

Reporting to the Managers of Student Supports and Libraries, you will help collect data, assist with campus events, and may require Saturday or evening hours.

Qualifications

• Post-secondary certificate or diploma in Adult Education, Educational Technology, Administrative and Business Services, Social Services, or Library Technician.
• Minimum two years full-time related occupational experience.
• Experience in post-secondary environment or with adult learners.
• Experience troubleshooting computer hardware, software, printers, and photocopiers.
• Experience in a test environment and with students with disabilities is an asset.
• Experience providing assistive technology support to students.
• Proficiency with MS Office Suite, e-mail and Office 365; strong assistive technology experience.
• Strong computer literacy including Teams, Brightspace, EnCampus, Pearson Vue and PeopleSoft.
• Comfort with a digital environment and commitment to using technology in work.
• First Aid and mental health wellness training are assets.

Responsibilities

• Administering tests through the Testing Centre, coordinating scheduling, communicating with students and faculty, and invigilation.
• Support accessibility by providing accommodated testing and assistive technology support.
• Provide on-campus learning support such as notetaking, study strategies, time management and digital literacy for individuals and groups.
• Collect, analyze and report on service delivery data to support continuous improvement.
• Contribute to campus events and orientations and other initiatives.
• Position may require some Saturday and evening hours.

Skills

Interpersonal skills

Customer service

Teamwork

Problem solving

Communication

Time management

Confidentiality

Professionalism

Digital literacy

Assistive technology knowledge

Adaptability to digital environment

Education

Post-secondary certificate or diploma in Adult Education/Educational Technology/Administrative and Business Services/Social Services/Library Technician

Tools

Microsoft Office Suite

Microsoft Teams

Brightspace

EnCampus

Pearson Vue

PeopleSoft

Office 365

Job description

Operational Support

Learning Commons Assistant - Test Center Administrator (TS8)

Strait Area Campus

Port Hawkesbury, Nova Scotia

Department of Libraries and Learning Commons

Continuing Full-time Position: Commencing approximately November 9, 2026

Application deadline is 11:59PM, October 8, 2026

Competition No. 2627-197

Salary range: $47,711.56 to $55,553.09 annually

Qualifications

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a post-secondary certificate or diploma in an area related to Adult Education, Educational Technology, Administrative and Business Services, Social Services, or Library Technician.
• You have a minimum of two (2) years (full-time equivalent) of recent and related occupational experience.
• Experience working in a post-secondary institution or with adult learners.
• Experience troubleshooting computer hardware, software, printers, and photocopiers.
• Experience working in a test environment would be considered an asset.
• Experience working with students with disabilities would be considered an asset.
• Experience supporting/providing service to students in post-secondary, including supporting students with assistive technology would be considered an asset.
• You are familiar with and comfortable using computer applications such as Microsoft Office Suite, e-mail and Office 365 with strong demonstrated experience with assistive technology, e.g., text-to-speech software, accessibility features in desktop and web applications and equipment.
• Strong demonstrated computer literacy skills including Microsoft Office Suite, Microsoft Teams, Brightspace, EnCampus, Pearson Vue and PeopleSoft.
• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.
• First Aid and mental health and wellness training would be considered an asset.

Relevant Skills and Knowledge:

• You demonstrate a commitment to equity diversity, inclusion, accessibility, and anti-racism.
• You possess excellent interpersonal skills and are able to interact at all levels of an organization.
• You are known for your superior customer service skills and can create a relationship of trust beyond immediate interaction.
• Your superb team working skills enable you to contribute positively to a team environment.
• You have specific technical occupational knowledge and skill in educational and assistive technology programs, library services, and/or invigilating tests.
• You are known for your problem solving and critical thinking skills.
• Understanding of adult learning and student development principles.
• You are a strong communicator.
• You possess excellent coordination skills specifically related to booking tests and scheduling appointments.
• You have proven records and information management skills and abilities related to service delivery data.
• You demonstrate a strong commitment to confidentiality, professionalism, excellence, teamwork, and supporting student success.
• You have a proven ability and time management skills to work in a fast-paced environment that requires accuracy and attention to detail.
• You are dedicated to life-long learning.

Responsibilities

Reporting on-campus to the Manager of Student Supports, and functionally to the Manager of Libraries and Learning Commons, you will support the delivery of services by:

• Administering tests through the Testing Centre. This includes coordinating and scheduling tests, communicating with students and faculty, and test invigilation. NSCC Testing Centres provide both internal and external testing.
• Supporting accessibility by providing accommodated testing and providing support for assistive technology.
• Providing learning support services on-campus, such as by providing support for notetaking, study strategies, time management, and digital literacy, to individuals and groups.
• Supporting continuous service improvement by collecting, analyzing and reporting on service delivery data.
• Supporting the success of campus events, activities and initiatives, such as orientations and convocation.
• This position may require some Saturday and evening hours.

Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Jaclynn Kelly, HR & Talent Consultant, at [e-mail]. Our Employee Workplace Accommodation Policy can be found here.

Unfortunately, we cannot accept late or paper applications.