26 - 28 Project Manager

ambico-careers; Ottawa; On-site; CAD 58,000 - 70,000; Full time

Benefits offered by this job

Health, dental, vision

Paid time off

Supportive work environment

Job summary

AMBICO in Ottawa, Ontario, seeks a Project Manager to lead and coordinate manufacturing projects while delivering strong customer relations. You’ll manage planning, scheduling, budgets, and delivery, ensuring quality, safety, and on-time results.

Requirements include a college diploma in business or related field and 2–5 years of PM experience in manufacturing. PMP or DHI courses are assets; bilingualism is a plus. This is an on-site role with cross-functional collaboration.

Qualifications

• Knowledge of manufacturing processes, supply chain and production operations.
• Knowledge of project management principles and processes.
• Experience in manufacturing projects and CRM data updates.
• Lean Manufacturing or Six Sigma knowledge is a plus.

Responsibilities

• Plan, execute, and finalize manufacturing projects on time and within budget.
• Coordinate with engineering, detailing, estimating, purchasing, and production scheduling.
• Serve as main contact for customer inquiries and updates across project systems.
• Develop scopes, objectives, and communication documents.
• Monitor status, resolve delays, and keep stakeholders informed.
• Manage risks and implement mitigation plans.
• Archive records and finalize installation and shipping paperwork.
• Support continuous improvement and cross-functional collaboration.

Skills

Manufacturing processes

Project management

CRM software

Lean Six Sigma

Customer service

Cross-functional collaboration

Risk management

Bilingual

Education

College diploma in Business or related field

2–5 years PM experience in manufacturing

DHI courses (asset)

PMP designation (asset)

Tools

PM software

CRM software

Job description

About AMBICO

Are you ready to open the door to an exciting career in manufacturing? Our dynamic and innovative door manufacturing company is looking for passionate individuals to join our team!

AMBICO is a family-owned business with a proud legacy of excellence dating back to 1955. As a world-class manufacturer of high-performance and decorative doors, frames, and windows, our mission is to deliver innovative solutions that meet the evolving needs of our clients while maintaining a commitment to quality, precision, and design. Together, we are shaping the future of door hardware manufacturing with innovation, integrity, and craftsmanship.

At AMBICO, we value potential as much as experience. If you believe you can bring value to the team, even if your background doesn’t align perfectly with the job description, please apply.

AMBICO is committed to diversity and equity in our workplace.

We welcome applications from individuals of all backgrounds, including but not limited to Women, Aboriginal persons, Persons with disabilities, Ethnic minorities, Persons of minority sexual orientation or gender identity, Visible minorities, and others who may contribute to the diversification of our workforce and share our values.

If you are invited to continue the selection process, please notify us at [e-mail] as soon as possible if you require any adaptive measures to support your participation. We provide accommodation to ensure a fair and inclusive recruitment process for all candidates.

About the Role

Under the direction of the Director, Customer Relationship Management, the Project Manager leads and coordinates projects within our manufacturing operations while also providing customer relations services. The successful candidate will oversee all phases of project planning and execution, ensuring that initiatives are completed on time, within budget in accordance with company standards. This role requires strong leadership, communication, and technical knowledge specific to manufacturing environments.

This position is to fill an existing vacancy.

What you'll do

• Plan, execute, and finalize manufacturing projects according to strict deadlines and within budget.
• Collaborate with internal teams (engineering, detailing, estimating, purchasing) to ensure accurate and timely handoffs, approvals, and production scheduling.
• Serve as the primary point of contact for order inquiries, clarification, and submittals from customers. Ensure accurate and timely updates across project tracking systems.
• Develop detailed project scopes, objectives, work plans, schedules, and associated communication documents.
• Monitor order status, identify delays or issues, and work with relevant teams or customers to resolve them promptly. Maintain clear communication to ensure project alignment.
• Manage project risks, identify potential issues, and implement risk mitigation plans.
• Collaborate with cross-functional teams including engineering, production, quality, procurement, and logistics.
• Managing costs and lead times associated with changes, as well as status updates in systems. Communicate with customer to ensure transparent information is shared.
• Ensure adherence to health, safety, and environmental regulations during project execution.
• Finalize documentation for completed orders, including installation instructions and shipping paperwork. Archive records according to company standards.
• Support continuous improvement initiatives and drive operational efficiency through effective project execution.
• Work collaboratively with colleagues in cross-functional roles and departments for related projects.
• Other related duties, as assigned.

Required Qualification, Experiences and Skills

Education

College diploma in Business, Architecture, or related field.

AND 2 - 5 years of project management experience or equivalent knowledge and experience.

Door and Hardware Industry (DHI) courses are an asset.

PMP designation is an asset.

Experience & Knowledge

• Knowledge of manufacturing processes, supply chain and production operations.
• Knowledge of project management principles and processes.
• Knowledge of the door and hardware industry is strongly preferred.
• Experience managing projects in a manufacturing or industrial setting.
• Experience working with project management software and updating information in the software.
• Experience providing front line service to customers in a timely and efficient manner with a customer first approach.
• Experience problem solving and managing project risks for delivery of project on time and complete.
• Experience using a CRM program, including entering data and updates on a regular basis.
• Experience with Lean Manufacturing, Six Sigma, or other continuous improvement methodologies.
• Bilingual an asset.

Work Conditions

• Extensive computer use and may involve long periods of sitting.
• Extensive mental effort to analyze information and prepare written materials.
• Significant relationship management with internal and external stakeholders.
• Occasional travel
• This position is normally on site at least 3 days a week.

Why Join AMBICO?

• Competitive salary of $58,000 - $70,000
• Comprehensive health, dental, and vision coverage
• Paid time off and a supportive work environment
• Work with a team that values family, tradition, and excellence