[26-101] Program Manager - Permanent Full-Time

SOURCES; Surrey; On-site; CAD 62,000 - 66,000; Full time

Benefits offered by this job

Employee & Family Assistance Program

Extended health and dental coverage

Pension plan

3 weeks paid time off

Job summary

Sources Community Living seeks a Program Manager for Stayte House in South Surrey. You will lead program operations with responsibility for policy adherence, staff supervision, service development, and client care, while managing budgets and facility upkeep.

The ideal candidate has supervisory experience, strong communication, and a background in developmental disabilities or related fields, with flexible daytime/evening/weekend availability and a current BC driver's license.

Qualifications

• Degree (strongly preferred) or diploma in a discipline related to developmental disabilities with a minimum of two years supervisory experience
• Experience working with people with Autism or other developmental disabilities (Strongly Preferred)
• Experience with and/or knowledge of various behaviour support designs including positive behavioural support and intervention strategies (Preferred)
• Strong verbal and written communication skills (Mandatory)
• Willing and able to work daytime, evening and weekend hours as required based on the needs of the program (Mandatory)
• Possess strong interpersonal skills to maintain positive working relationships with families, professionals, and community members (Mandatory)
• Demonstrated ability to problem solve and work independently
• Proven leadership skills including team development, coaching and performance management (Mandatory)
• First Aid and CPR training must be current and equivalent to Worksafe/Licensing requirements
• Completion of NCI provided by Sources
• Must possess a current Class 5 B.C. Driver's License (Mandatory)
• Proficient in Microsoft Office
• In good physical condition

Responsibilities

• Program Management—ensure all policies and procedures are followed and in accordance with Sources, CLBC, Fraser Health Licensing, Council on Accreditation standards and Worksafe BC
• Personnel Management—not limited to but including: recruiting, interviewing, hiring, training, coaching, and evaluating staff. Supports the fair and consistent application of the Collective Agreement, addresses performance and grievance matters as needed, and develops staffing schedules while providing input on staffing models
• Program Development—provides ongoing assessment of services offered and delivered. Actively searching for new opportunities for the residents to grow, develop life skills and engage in community
• Resident Care—Advocates for and ensures client care is delivered at the highest standard, while maintaining health, emotional, family and community supports
• Fund management—maintain program expenses within the allotted budget. Prepare financial reports and submit expenses within a timely manner. Maintain the physical building ensuring the home is upkept, safe, homey and clean

Skills

Supervisory experience

Leadership

Communication skills

Problem solving

Interpersonal skills

Education

Degree or Diploma in related discipline

Tools

Microsoft Office

Job description

Position: Program Manager - Permanent Full-Time

Location: Stayte House (South Surrey)

Hours: 35 (some evenings and weekend availability required)

Salary: $34.51

Start Date: October 2026

We are looking for a Program Manager to join our Sources Community Living Management team! This individual must be compassionate, driven and possess strong leadership skills.

About Sources

SOURCES is a community-based non-profit organization providing support and hope to communities in the Lower Mainland, on Vancouver Island, and across Northern BC. Sources strives to create vibrant and resilient communities through support to adults, children, youth, and families facing challenges in life such as mental health, disability, poverty, substance use, and conflict. We support our communities through leadership, education, and volunteerism.

Sources is committed to learning about, celebrating and incorporating Indigenous knowledge into our practices as we continue our work in truth and reconciliation. People of all races, cultures, ethnicities, 2SLGBTQIA+, and abilities are welcomed to work with us. We value diversity, respect, and collaboration as we promote our mission: social wellness for our community.

Description Of Position

Reporting to: Executive Director, Community Services

Sources Community Living

Sources Community Living Homes provide all-encompassing care for residents who have been referred to us by Community Living British Columbia. We are a COA accredited non-profit agency and are licensed by Fraser Health Community Care. Stayte House is one of Sources many community living programs that provide residence to adults with developmental disabilities and/or autism who require assistance in their day to day lives. Our mission is to enable the pursuit of the best quality of life possible for residents. We do this by fostering independence, well-being and social participation and our Program Managers play a vital role in this development.

Responsibilities

• Program Management- ensure all policies and procedures are followed and in accordance with Sources, CLBC, Fraser Health Licensing, Council on Accreditation standards and Worksafe BC
• Personnel Management- not limited to but including: recruiting, interviewing, hiring, training, coaching, and evaluating staff. Supports the fair and consistent application of the Collective Agreement, addresses performance and grievance matters as needed, and develops staffing schedules while providing input on staffing models.
• Program Development- provides ongoing assessment of services offered and delivered. Actively searching for new opportunities for the residents to grow, develop life skills and engage in community.
• Resident Care- Advocates for and ensures client care is delivered at the highest standard, while maintaining health, emotional, family and community supports.
• Fund management- maintain program expenses within the allotted budget. Prepare financial reports and submit expenses within a timely manner. Maintain the physical building ensuring the home is upkept, safe, homey and clean.

Physical Demands Of Job

• Lifting/Pulling/Pushing - 25%, Walking/Moving Around - 50%, Sitting - 50%, Time spent outside - 25%, Driving - 25%

Cognitive Demands Of Job

• Independent Work - 50%, Task Memorization - 75%, Changing Priorities/Deadlines - 75%, Writing/Reading - 75%

Qualifications

• Degree (strongly preferred) or diploma in a discipline related to developmental disabilities with a minimum of two years supervisory experience (Mandatory).
• Experience working with people with Autism or other developmental disabilities. (Strongly Preferred)
• Experience with and/or knowledge of various behaviour support designs including positive behavioural support and intervention strategies. (Preferred)
• Strong verbal and written communication skills (Mandatory)
• Willing and able to work daytime, evening and weekend hours as required based on the needs of the program (Mandatory)
• Possess strong interpersonal skills to maintain positive working relationships with families, professionals, and community members. (Mandatory)
• Demonstrated ability to problem solve and work independently.
• Proven leadership skills including team development, coaching and performance management (Mandatory)
• First Aid and CPR training must be current and equivalent to Worksafe/Licensing requirements.
• Completion of NCI provided by Sources.
• Must possess a current Class 5 B.C. Driver's License (Mandatory)
• Proficient in Microsoft Office.
• In good physical condition.

Benefits

All employees, regardless of benefit eligibility, have access to an Employee & Family Assistance Program.

Other Benefits

• 100% employer paid coverage for extended health and dental
• Long term disability, life insurance, critical illness insurance, accidental death & dismemberment coverage
• Pension plan
• Generous paid time off, starting at 3 weeks

Closing Date: September 23, 2026.

Internal candidates will be contacted by: September 28, 2026.