Program Manager - Vancouver - Full-time Permanent | Cheshire Homes Society of BC

Cheshire Homes Society of BC; Vancouver; On-site; CAD 63,336 - 67,294; Full time

Job summary

Cheshire Homes Society of BC is seeking a Program Manager for their supported living apartment program in Vancouver. The ideal candidate will oversee client programming and manage staff to empower clients towards independence.

The position demands strong leadership and communication skills, requiring at least three years of related experience. Responsibilities include training staff, maintaining accountability standards, and collaborating with support networks. This is a permanent, full-time position.

Qualifications

• Post secondary education in a related field.
• 3 years of experience in health care or social services.
• Excellent written and spoken English skills.

Responsibilities

• Oversee client programming and schedules.
• Provide training and supervision for staff.
• Liaise with funding sources and therapeutic teams.

Skills

Physical and mental ability to carry out the duties of the position

Ability to communicate effectively in English

Ability to plan, organize and prioritize

Ability to supervise

Conflict resolution and crisis intervention skills

Education

Post secondary level education in a related field

Recent related experience of three years in health care or social services

Tools

MS Office

Job description

Pay: CA$63,336.00-CA$67,294.00 per year

Cheshire Homes Society of B.C (CHSBC) has an exciting and challenging growth opportunity. We are currently recruiting for the position of Program Manager for a supported living apartment program in Vancouver. If you have a passion for supporting clients to reach their maximum level of independence, and leading programs to perform at a high level, then this position is for you!

The Program Manager manages the staff, clients, and client programming, by overseeing staff training and supervision, client programming, and liaising with client's support networks, professionals, and funding agencies. In all situations, the Program Managers trains and supervises staff to empower the clients to be as independent as possible and the achieve an active, productive, and rewarding lifestyle.

Our values are represented under four key words whereby we recognize that each individual has the right to Acceptance, Empowerment, Independence and Opportunity.

CHSBC is a charitable, not-for-profit society, incorporated on October 2, 1973 (No. 10478). Please visit www.cheshirehomes.ca for a complete overview of our organization and programs.

Our Mission

To support persons with disabilities to achieve their optimal level of independence and enhance their quality of life through innovative services, education and community integration.

Our Vision

Cheshire Homes Society of British Columbia will be a recognized leader and dependable brand in delivering best practices and achieving successful outcomes for persons with disabilities.

Our Values

Cheshire Homes Society of British Columbia values the clients that they serve, staff, volunteers and stakeholders through relationships that are of quality, meaning and purpose, promoting ability out of disability.

Duties and Responsibilities

• Oversees the client programming, including but not limited to the client schedules, medication programs, client health, log books, functional skills observations, and monthly reports.
• Ongoing training and supervision of the program staff by performing duties such as providing ongoing feedback (including discipline and termination), probationary and annual performance appraisals, chairing staff meetings, scheduling work and maintaining timekeeping and attendance records.
• Liaises with the Head of Client Services regarding pre-assessment of potential clients, client programming and developing and revising Individual Service Plans and client fact sheets.
• Writes progress reports and discharge reports as required by the funding source for all clients.
• Liaises with the funding source, therapeutic team, supports and client, by setting up regular team meetings to discuss case planning and client progress.
• Orients, trains, and provides ongoing education to all program staff. Ensures that clients, families, and support networks are educated on clients' rights and programs.
• Maintains accountability standards as set by licensing, pharmacy regulations, and CARF.
• Facilitates the work of the Occupational Health and Safety committee and ensures inspections, drills, and meeting are done and safety issues are addressed and reported immediately.
• Adheres to the program budget by overseeing the petty cash expenditures and submitting them to the head office monthly. Tracks client spending and maintains a log of client finances when required.
• Oversees facility maintenance and supplies, submitting maintenance requests and supply orders in a timely manner.
• Completes departmental reports by the identified deadlines, analysis and identifies trends to be addressed.
• Adheres to Cheshire Homes Society of B.C.’s guiding principles, mission, vision and values statements, policies and procedures and complies with Confidentiality guidelines.
• Follows the guidelines set out in the collective agreement, if applicable to the program, consulting with the Head of Client Services and the Head of Human Resources when necessary.
• Participates in the Manager On-Call program when assigned.
• Participates in committee meetings as assigned.
• Performs all other duties as assigned.

Qualifications

• Post secondary level education in a related field
• Recent related experience of three years in health care or social services or an equivalent combination of education, training, and experience
• Current certification and documents in the following areas: Emergency First Aid & CPR level A
• Excellent written and spoken English skills
• Ability to use the computer, MS Office, email, internet
• Class 5 BC driver's license and the use of a personal vehicle

Skill and Abilities

• Physical and mental ability to carry out the duties of the position
• Ability to work independently and in cooperation with others
• Ability of communicate effectively in English, both verbally and in writing
• Ability to plan, organize and prioritize
• Ability to supervise
• Ability to follow direction and instruction
• Ability to observe and recognize changes in clients including triggers for anger/depression
• Ability to identify effective methods of behavioral and compensatory strategies
• Ability to establish and maintain rapport with staff, clients, client's support networks, professionals, and funding agencies.
• Business writing skills, including the ability to type
• Ability to analyse and resolve problems
• Conflict resolution and crisis intervention skills
• Ability to interpret and apply policies and procedures.

Start Date: To Be Determined (TBD)

Terms of Employment: Permanent Full Time

Days/Hours of Work: Salaried position. Typically, business hours through the week; however, days/hours are adjusted to meet operational requirements.

On Call Requirements: The position is required to participate in scheduled Manager On-Call shifts, including evenings and weekends.