2199 - Attendance Co-ordinator - 36 hours per week, 39 weeks per year to cover term times

Harrow College; Harrow; On-site; CAD 46,000 - 51,000; Full time

Job summary

Harrow College is seeking an Attendance Co-ordinator to manage attendance at the Harrow-on-the-Hill Campus. The role covers 36 hours per week across 39 weeks per year, during term times, with responsibilities to monitor punctuality and progress and liaise with students, parents and staff.

The post requires proactive administration in a busy environment, strong IT and customer service skills, and a passion for working with young people. The salary is listed for term-time work.

Qualifications

• Experience in a busy administrative environment.
• Good IT skills and confidence with college systems.
• Excellent customer service, interpersonal and communication skills.
• Enthusiasm for working with young people.

Responsibilities

• Identify and act on attendance, punctuality and progress issues to maintain excellent attendance.
• Engage with students at risk in person and by phone.
• Maintain college systems and produce reports on different groups.
• Discuss students’ progress with teaching staff and arrange student disciplinary meetings regarding attendance.

Skills

Administrative experience

IT skills

Customer service

Communication skills

Student support

Job description

Attendance Co-ordinator - 36 hours per week, 39 weeks per year to cover term times

School of Business, Sport, Hair and Beauty

Location: Harrow-on-the-Hill Campus Salary: £24,478 to £27,131 Actual salary for 36 hours per week, 39 weeks per year to cover term times The postholder will be required to start at 8.45am, Monday to Friday Post Type: Full Time Term Time Release Date: Thursday 24 September 2026 Closing Date: Wednesday 07 October 2026 Interview Date: To be confirmed Reference: 2199

We are seeking a pro‑active and well‑organised individual to fill this rewarding role based within our School of Business, Sport, Hair and Beauty. You would work closely with students, their parents, Lecturers and other College staff, working in a proactive way to ensure students attend College regularly and achieve their learning goals.

Responsibilities include identifying and acting immediately on problems relating to student attendance, punctuality and progress to ensure that students maintain an excellent attendance record. You would take a pro‑active role, including engaging ‘at risk’ learners in person and over the telephone. You would also maintain College systems, produce reports on different groups, discuss students’ progress with teaching staff and arrange student disciplinary meetings regarding attendance.

We are seeking a candidate administrative experience in a busy environment with good IT skills; experience of the education sector would be an advantage. You should also have excellent customer service, interpersonal and communication skills, and enthusiasm for working with young people.

Please note, we are not able to offer sponsorship for this role.

Please note: for individuals who start a term time only role after 1st September, the salary will be pro-rated from the start date to the end of this academic year (31st August 2027). This ensures that the correct entitlement to pay and holiday pay relative to the portion of the year worked. This will be paid in equal monthly instalments until 31 August. The salary will revert to the normal arrangements as stated in the advert at the start of the following academic year.

Notice For Recruitment Agencies

HRUC operates with a managed service provider (MSP) for recruitment services. We do not accept unsolicited emails, CVs, or contact from recruitment agencies. Any CVs or information sent to HRUC outside of this process will not be considered or acted upon, regardless of the terms and conditions stated by the agency.

Equal Opportunities

HRUC is an equal opportunities employer. We encourage applications from all people, irrespective of disability, race, gender, age, sexual orientation, transsexual or gender reassignment, marital or civil partnership, religion/faith or pregnancy and maternity leave.

Disclosure and Barring Service checks

HRUC (Harrow, Richmond & Uxbridge Colleges) is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and we expect all staff to share this commitment. To ensure that we meet our safeguarding commitments we will carry out all necessary pre-employment checks, including undertaking an Enhanced Disclosure and Barring check for all successful candidates.

Where references are taken up by the College, it is our policy not to disclose references to candidates.

Rehabilitation of Ex-Offenders

Harrow, Richmond and Uxbridge College (HRUC) is committed to the fair treatment of all applicants, employees, learners, and volunteers, including those with criminal records. We actively promote equality of opportunity and welcome applications from a wide range of candidates, including ex-offenders. Our approach is in line with all relevant and current safeguarding and equality legislation.