2027 Winter - CLAO, Communications & Engagement Coordinator (4 months)
RBC
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Job summary
RBC is seeking a Communications & Engagement Coordinator for the CLAO Group to drive content delivery, engagement programs and stakeholder coordination within the team. The role emphasizes research, content design, and successful adoption of new communications processes across the CLAO Group.
The position requires strong Word/PowerPoint skills, SharePoint/HTML familiarity and Adobe Premiere proficiency, plus coordination of multiple initiatives and timelines.
Qualifications
- Advanced knowledge of Microsoft Word and PowerPoint.
- Experience with social media for internal communications.
- SharePoint experience; knowledge of HTML.
- Video script development and Adobe Premiere editing.
- Strong written and verbal communication and presentation skills.
- Ability to manage timelines and coordinate stakeholders.
- Attention to detail and organizational skills.
Responsibilities
- Communications and Content Delivery: Translate messages using words, images, sounds and animation.
- Identify positive news; publish internal and external stories.
- Coach staff involved in communications events or presentations.
- Review and approve communications before release.
- Program Enablement and Engagement: Plan, develop and execute engagement programs across the CLAO Group.
- Develop program materials, timelines and communications to support staff adoption.
- Manage program schedules, milestones and stakeholder coordination.
- Track program metrics and report progress to leadership.
Skills
Education
Tools
Job description
Are you interested in working as a Communications & Engagement Coordinator on the Chief Legal and Administrative Officer (CLAO) Shared Services Team in the CLAO Group at the Royal Bank of Canada?
Are you interested in working as a Communications & Engagement Coordinator on the Chief Legal and Administrative Officer (CLAO) Shared Services Team in the CLAO Group at the Royal Bank of Canada?
RBC's Chief Legal and Administrative Group (CLAO Group) is a critical function within the organization. This group integrates legal, compliance, enterprise strategy, strategic execution of enterprise initiatives, as well as procurement and supplier management, and corporate real estate. In addition, CLAO oversees enterprise controls and data governance to ensure the organization operates ethically, efficiently, and in alignment with regulatory requirements.
Our team is looking for a Communications & Engagement Coordinator who is constantly thinking outside the box, ready to dive deep into the smallest details, and is passionate about research, communications, content design, and driving successful program adoption!
- Act as consultant to managers in translating messages using the power of words, images, sounds and animation
- Identify positive news, such as latest CLAO Group stories; generate related internal and external publications
- Serve as coach to staff involved in any communication events or presentations
- Conduct final review and approval before internal or external communications are released.
- Coordinate the planning, development, and execution of engagement programs and initiatives across the CLAO Group
- Develop program materials, timelines, and communications to support staff adoption and understanding of new processes and systems
- Manage program schedules, milestones, and stakeholder coordination to ensure successful delivery
- Track program metrics and engagement levels, providing updates to leadership on progress and outcomes.
- Advanced knowledge of Microsoft Word and PowerPoint
- Proven experience with social media and how to leverage with internal communications
- SharePoint experience and knowledge of HTML
- Video script development, filming and editing skills in Adobe Premiere
- Well-developed communication and presentation skills
- Capable of following strategic directions while adhering to brand standards, while also being a motivated self-starter who can manage timelines, debate design philosophies and easily adapt to an ever-changing workflow
- Program coordination and project management capabilities, including experience managing timelines, stakeholders, and multiple initiatives simultaneously
- Strong organizational skills and attention to detail.
- Ability to learn and absorb new concepts (in business and in systems) quickly and apply new knowledge
- Proficient in Adobe and Microsoft software programs, including but not limited to Illustrator, Photoshop, PowerPoint, Word, SharePoint, etc.
- Strong client-focus and responsiveness to business needs
- Experience with project management tools and platforms (e.g., Asana, Monday.com, Microsoft Project)
- Experience developing training materials or change management communications.
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Network and build lasting relationships with students from diverse backgrounds from across Canada
- Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance
- Leaders who support your development through coaching and learning opportunities
- Work in a dynamic, collaborative, progressive and highly performing team
- Ability to make a difference and lasting impact
- Enjoy a comfortable work environment with the option to dress casually
This posting is for a 4-months Winter 2027 Student placement with a start date of January 2027, and end date of April 2027. In order to be eligible for this 4-months Student position, you must either:
- Be returning back to school after the work term end-date of April 2027 ; or
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