2027 Winter - CLAO, Communications & Engagement Coordinator (4 months)

0000050007 Royal Bank of Canada; Toronto; Hybrid; CAD 36,000 - 47,000; Full time

Job summary

Royal Bank of Canada seeks a Communications & Engagement Coordinator for the CLAO Group. You will support communications, content design, and program adoption across the CLAO Shared Services Team in Ontario during a 4-month winter student placement (January–April 2027).

You’ll deliver engaging content, coach staff on events, manage engagement programs, and track outcomes, while aligning with brand standards and timelines in a flexible work setup.

Qualifications

• Advanced knowledge of Microsoft Word and PowerPoint.
• Experience with social media and internal communications.
• SharePoint experience and knowledge of HTML.
• Video script development, filming and editing in Adobe Premiere.
• Strong communication and presentation skills.
• Ability to follow brand standards and manage timelines.
• Program coordination with stakeholders and multiple initiatives.

Responsibilities

• Communications and Content Delivery: translate messages, identify positive news, publish internal/external content, coach staff for events.
• Program Enablement and Engagement: plan, develop, and execute engagement programs; create materials and timelines; coordinate milestones; track metrics and report to leadership.

Skills

Word

PowerPoint

SharePoint

HTML

Video editing

Content design

Public communications

Organizational skills

Program coordination

Tools

SharePoint

HTML

Adobe Premiere

Illustrator

Photoshop

PowerPoint

Word

Job description

What is the opportunity?

Are you interested in working as a Communications & Engagement Coordinator on the Chief Legal and Administrative Officer (CLAO) Shared Services Team in the CLAO Group at the Royal Bank of Canada? RBC's Chief Legal and Administrative Group (CLAO Group) is a critical function within the organization. This group integrates legal, compliance, enterprise strategy, strategic execution of enterprise initiatives, as well as procurement and supplier management, and corporate real estate. In addition, CLAO oversees enterprise controls and data governance to ensure the organization operates ethically, efficiently, and in alignment with regulatory requirements. Our team is looking for a Communications & Engagement Coordinator who is constantly thinking outside the box, ready to dive deep into the smallest details, and is passionate about research, communications, content design, and driving successful program adoption!

What will you do?

• Communications and Content Delivery
  • Act as consultant to managers in translating messages using the power of words, images, sounds and animation
  • Identify positive news, such as latest CLAO Group stories; generate related internal and external publications
  • Serve as coach to staff involved in any communication events or presentations
  • Conduct final review and approval before internal or external communications are released
• Program Enablement and Engagement
  • Coordinate the planning, development, and execution of engagement programs and initiatives across the CLAO Group
  • Develop program materials, timelines, and communications to support staff adoption and understanding of new processes and systems
  • Manage program schedules, milestones, and stakeholder coordination to ensure successful delivery
  • Track program metrics and engagement levels, providing updates to leadership on progress and outcomes

What do you need to succeed?

• Must-have
  • Advanced knowledge of Microsoft Word and PowerPoint
  • Proven experience with social media and how to leverage with internal communications
  • SharePoint experience and knowledge of HTML
  • Video script development, filming and editing skills in Adobe Premiere
  • Well-developed communication and presentation skills
  • Capable of following strategic directions while adhering to brand standards, while also being a motivated self-starter who can manage timelines, debate design philosophies and easily adapt to an ever-changing workflow
  • Program coordination and project management capabilities, including experience managing timelines, stakeholders, and multiple initiatives simultaneously
  • Strong organizational skills and attention to detail
• Nice-to-have
  • Ability to learn and absorb new concepts (in business and in systems) quickly and apply new knowledge
  • Proficient in Adobe and Microsoft software programs, including but not limited to Illustrator, Photoshop, PowerPoint, Word, SharePoint, etc.
  • Strong client-focus and responsiveness to business needsExperience with project management tools and platforms (e.g., Asana, Monday.com, Microsoft Project)
  • Experience developing training materials or change management communications

What’s in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
• We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• Network and build lasting relationships with students from diverse backgrounds from across Canada.
• Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance.
• Leaders who support your development through coaching and learning opportunities.
• Work in a dynamic, collaborative, progressive and highly performing team.
• Ability to make a difference and lasting impact.
• Enjoy a comfortable work environment with the option to dress casually.

Eligibility

This posting is for a 4-months Winter 2027 Student placement with a start date of January 2027, and end date of April 2027. In order to be eligible for this 4-months Student position, you must either: Be returning back to school after the work term end-date of April 2027; or if you are not returning back to school (i.e. are graduating in April 2027), you must require the full 4-months work term as a mandatory component to in order to graduate successfully.

Location & Work Arrangements

The successful candidate for this role will be required to be located within Ontario for the duration of the work term. Details regarding the specific virtual, hybrid, and in-office arrangements for this Integrated Learning/ Co-op position are to be discussed with the Hiring Manager. RBC is committed to supporting flexible work arrangements when and where available.

Additional Job Details

• Address: ROYAL BANK PLAZA, 200 BAY ST:TORONTO City: Toronto Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: CHIEF LEGAL & ADMIN OFFICE GRP
• Job Type: Student/Coop (Fixed Term)
• Pay Type: Salaried
• Posted Date: 2026-09-08
• Application Deadline: 2026-09-21
• Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Diversity & Inclusion

We are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

About Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.