2027 Winter - CLAO, Business Analyst Intern (4 months)

0000050007 Royal Bank of Canada; Toronto; On-site; CAD 25,000 - 39,000; Full time

Job summary

Royal Bank of Canada is offering a Business Analyst Intern position within the CLAO Shared Services Team in Toronto, Ontario. The four-month Winter 2027 student placement runs from January through April 2027, with terms discussing in-office or hybrid arrangements.

You'll collaborate with stakeholders to elicit requirements, map processes, and support project planning while gaining exposure to governance, compliance, and enterprise initiatives within a leading financial institution.

Qualifications

• Currently enrolled at a Canadian post-secondary institution focusing on business administration or project management.
• Demonstrated leadership and strong communication skills.
• Creative and analytical thinker with initiative in a fast-paced environment.

Responsibilities

• Gather and document business needs and system requirements through interviews, workshops, or surveys.
• Create process maps and documentation for CLAO operations, controls, and related activities.
• Support project planning, scheduling, risk management, and cross-functional coordination.

Skills

Leadership

Communication

Analytical thinking

Creativity

MS Office

Education

Post-secondary student in business/PM

Tools

Word

Outlook

Excel

PowerPoint

Job description

What is the opportunity?

Are you interested in working as a Business Analyst Intern on the Chief Legal and Administrative Officer (CLAO) Shared Services Team in the CLAO Group at the Royal Bank of Canada? RBC's Chief Legal and Administrative Group (CLAO Group) is a critical function within the organization. This group integrates legal, compliance, enterprise strategy, strategic execution of enterprise initiatives, as well as procurement and supplier management, and corporate real estate. In addition, CLAO oversees enterprise controls and data governance to ensure the organization operates ethically, efficiently, and in alignment with regulatory requirements. Our team is looking for a Business Analyst Intern who is constantly thinking outside the box, ready to dive deep into the smallest details, is passionate about new technologies, research and operational efficiencies!

What will you do?

• Requirements Gathering: Collaborate with stakeholders (e.g., business units, IT teams) to document business needs, processes, and system requirements related to the effectiveness and efficiency of current processes and systems. Conduct interviews, workshops, or surveys to elicit and clarify requirements.


• Process Mapping & Documentation: Create process flow diagrams and detailed documentation for Operational processes and procedures for CLAO Business Segments (e.g. risks, controls, invoices, corporate memberships, etc.). Create and/or maintain documentation for compliance, audits, or knowledge transfer.


• Project Support: Assist in project planning, scheduling, and risk management. Track project milestones, report progress, and coordinate with cross-functional teams.

What do you need to succeed?

Must-have

• Currently enrolled at a Canadian post-secondary institution with a focus on business administration, project management, or equivalent.


• Leadership acumen and a passion to apply it in a dynamic business environment.


• Excellent interpersonal and highly developed communication skills (verbal and written).


• Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment.


• Strong MS Office skills – Word, Outlook, Excel and PowerPoint.

Nice-to-have

• Ability to learn and absorb new concepts (in business and in systems) quickly and apply new knowledge


• Project Management and/or understanding of Operational Risk practices

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Network and build lasting relationships with students from diverse backgrounds from across Canada


• Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance


• Leaders who support your development through coaching and learning opportunities


• Work in a dynamic, collaborative, progressive and highly performing team


• Ability to make a difference and lasting impact


• Enjoy a comfortable work environment with the option to dress casually

Please note: This posting is for a 4-months Winter 2027 Student placement with a start date of January 2027, and end date of April 2027. In order to be eligible for this 4-months Student position, you must either: Be returning back to school after the work term end-date of April 2027 ; or If you are not returning back to school (i.e. are graduating in April 2027), you must require the full 4-months work term as a mandatory component to in order to graduate successfully. Please ensure that you meet these eligibility requirements before applying - candidates who apply but are found to be ineligible are not able to be considered.

RBC is committed to supporting flexible work arrangements when and where available.

The successful candidate for this role will be required to be located within Ontario for the duration of the work term.

Details regarding the specific virtual, hybrid, and in-office arrangements for this Integrated Learning/ Co-op position are to be discussed with the Hiring Manager.

ET27 Job Skills Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative

Additional Job Details Address: ROYAL BANK PLAZA, 200 BAY ST:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: CHIEF LEGAL & ADMIN OFFICE GRP Job Type: Student/Coop (Fixed Term) Pay Type: Salaried Posted Date: 2026-09-08 Application Deadline: 2026-09-21 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.

We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.