2027 Hospitality Opportunities

The Mark Anthony Group; Kelowna; Hybrid; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Training & education

Employee discounts

Free tastings

Winery destinations

Career development

Job summary

Iconic Wineries of British Columbia (IWBC) is seeking candidates for hospitality roles across our iconic winery destinations in the Okanagan. You will deliver guest service in tasting rooms, restaurants, and retail venues, share our wine stories, and help create memorable experiences for visitors from around the world.

Opportunities vary by location and season, with progressive training, wine education, and employee discounts on wine and experiences. A fast-paced, entrepreneurial culture awaits.

Qualifications

• Previous hospitality, tourism, retail, food & beverage, or customer service experience.

Responsibilities

• Delivering outstanding guest service in tasting rooms, restaurants, retail boutiques, and hospitality venues.
• Sharing the stories behind our wines, vineyards, wineries, and experiences.
• Developing and maintaining knowledge of our wines, culinary offerings, and guest experiences.
• Greeting guests, responding to inquiries, and ensuring a welcoming environment.
• Conducting wine, merchandise, and experience sales.
• Supporting events, tours, tastings, and seasonal experiences.
• Maintaining high standards of cleanliness, organization, and safety within guest-facing areas.
• Working collaboratively with cross-functional teams to deliver exceptional hospitality.

Skills

Guest service

Communication

Team player

Job description

We have Locations across the Okanagan Valley:

• Mission Hill Family Estate
• Martins Lane
• Liquidity Wines
• Checkmate
• Road 13
• RedBarn

Be Part of the Next Great Story in Wine

Iconic Wineries of British Columbia (IWBC)

Iconic Wineries of British Columbia represents some of Canada's most celebrated premium wine brands and hospitality destinations. Our portfolio includes seven award-winning wineries, over 1,500 acres of vineyards, destination restaurants, and immersive guest experiences across the Okanagan Valley.

From world-class vineyards and wineries to culinary, tourism, and hospitality operations, our teams are united by a commitment to excellence, innovation, and creating unforgettable experiences for our guests.

Our Culture:

Our culture is fast-paced, entrepreneurial, and results-driven. Every team member plays an important role in helping us build a lasting legacy within the Canadian wine industry. We value passion, curiosity, innovation, and a commitment to delivering exceptional guest experiences.

• Sense of urgency
• Authenticity
• Humility
• Trust

Whether welcoming visitors to a tasting room, creating memorable dining experiences, or sharing the story behind our wines, our people are passionate ambassadors for our brands.

Who We Are:

At IWBC, we believe great people create great experiences. We are proud to offer opportunities for individuals who are eager to learn, grow, and contribute to one of Canada's leading wine and hospitality organizations.

Every vintage tells a story. Every guest creates a memory. Join us and help write the next chapter.

The Life of Our Hospitality Team:

As part of our Hospitality Team, you will help create exceptional experiences for visitors from around the world by:

• Delivering outstanding guest service in tasting rooms, restaurants, retail boutiques, and hospitality venues
• Sharing the stories behind our wines, vineyards, wineries, and experiences
• Developing and maintaining knowledge of our wines, culinary offerings, and guest experiences
• Greeting guests, responding to inquiries, and ensuring a welcoming environment
• Conducting wine, merchandise, and experience sales
• Supporting events, tours, tastings, and seasonal experiences
• Maintaining high standards of cleanliness, organization, and safety within guest-facing areas
• Working collaboratively with cross-functional teams to deliver exceptional hospitality

Opportunities may vary by location and season and can include:

• Server
• Server Assistant
• Host
• Expo
• Guest Experience Services
• Event Staff

Bonus Points:

• Previous hospitality, tourism, retail, food & beverage, or customer service experience
• Passion for wine, food, tourism, agriculture, or guest experiences
• Second language considered an asset

What We Offer:

• Comprehensive paid training and wine education
• Competitive wages starting at $18.25/hr
• Employee discounts on wine, merchandise, food, and experiences
• Complimentary tastings for you and your guests
• Opportunities to learn about viticulture, winemaking, hospitality, and tourism
• The chance to work at some of British Columbia's most iconic winery destinations
• Valuable experience with one of Canada's leading wine organizations

Equal Opportunity Employer

Iconic Wineries of British Columbia is committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from individuals of all backgrounds who are legally entitled to work in Canada.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Our Values:

Sense of Urgency

Our business moves fast and so do we. We understand the power of now and believe if it can be done, we're the ones who will do it first.

Authenticity

We stay true to our brands, our stories, and each other. Authenticity allows us to bring our best selves to work every day.

We believe in keeping things simple, clear, and focused. We turn ideas into action.

Humility

We listen, learn, and continuously improve. We support one another and achieve more together.

Trust

Trust is the foundation of everything we do. We respect and rely on each other to deliver exceptional results.