2026-061 - TFT Housing Case Manager (Belleville)

Canadian Mental Health Association HPE; Belleville; On-site; CAD 46,000 - 53,000; Full time

Benefits offered by this job

Paid time off

HOOPP pension plan

Flexible work arrangements

Professional development

Wellness programs

Job summary

CMHA Hastings Prince Edward is seeking a Housing Case Manager in Belleville, ON. This temporary full-time role provides case-management support to adults with serious mental illness in subsidized housing or community settings, coordinating services with the Community Housing Team and hospitals.

You will assess needs, provide ADL support, counseling, and crisis intervention while navigating housing supports and tenancy matters in collaboration with a multidisciplinary team.

Qualifications

• College diploma in a relevant area of health study.
• 2 years of relevant experience providing services to individuals with a serious mental illness in a community setting preferred.
• Equivalents may be considered.
• ASIST and First Aid/CPR are assets.

Responsibilities

• Provide housing support using a case management approach to individuals with serious mental illness.
• Coordinate assessments, ADLs, instruction, and follow-up with partners (Community Housing Team, hospitals, community agencies).
• Deliver crisis intervention, supportive counselling and service coordination to adults 16+ in subsidized housing or independent living.
• Manage a caseload as directed by the supervisor and align services with CMHA HPE protocols.

Skills

Case management

Crisis intervention

Communication skills

Problem-solving

MS Office

Driver's license

Education

College diploma in health studies

Tools

First Aid & CPR

ASIST

Job description

Job Details

Posting Details

• Posted on October 23, 2026

Locations

Showing 1 location 250 Sidney Street Suites 101/201 Belleville, ON K8P3Z3, CAN

• Clinical Services
• Full-Time
• Requisition #: 20260001033

Description

Internal / External Job Posting: #2026-061

Position:

Required Shifts:

Hours of Work:

Location:

Job Status:

Vacancy Type:

Housing Case Manager

Days

1.0 FTE

Belleville, ON

Temporary Full-Time

Existing Position

Reports to:

Hourly Rate:

Union/Non-Union:

Date Posted:

Closing Date:

Program Manager

Union Grade 6 ($33.12 to $38.12)

Union

October 9 th , 2026

October 16 th , 2026, at 4:30PM

Please note that this is a temporary position with an anticipated contract end-date of March 31st, 2027.

About Us

The Canadian Mental Health Association Hastings Prince Edward (CMHA HPE) provides a wide range of services and programs to support individuals aged 16 and older in achieving their mental health and addiction recovery goals. Committed to promoting mental wellness and resilience, CMHA HPE offers crisis intervention, addiction services, and mental health support, ensuring everyone in the community has access to the resources they need to feel well. By fostering inclusive and supportive environments, CMHA HPE empowers individuals to lead fulfilling and healthy lives. For more information, visit CMHA HPE .

Position Summary

The Housing Case Manager, reporting to the Program Manager, works as a member of a multi-disciplinary team. The primary duty of this position is to assist and support individuals with a serious mental illness who are part of our subsidized housing program or living independently in the community and struggling to maintain their housing. The focus will be assisting clients to maintain their housing utilizing a case management model of service. This position works in close partnership with the Community Housing Team, acute care hospitals and community service agencies to provide assessments, ADLs, instruction and support, intervention, supportive counselling, service coordination and follow-up to adults, 16-years of age and older. The Housing Case Manager is responsible for providing services to a caseload as directed by their manager, on an ongoing basis. All services are provided in accordance with the mission and established protocols of the Agency.

Minimum Qualifications & Experience

• College diploma in a relevant area of health study.
• 2 years of relevant experience providing services to individuals who live with a serious mental illness, in a community setting is preferred.
• Equivalent combination of relevant education and experience may be considered.
• Training/education specific to hoarding is an asset.
• Certification in First Aid and CPR is an asset.
• Applied Suicide Intervention Skills Training (ASIST) is an asset.
• Experience working within a case management model is preferred.
• Knowledge of and ability to apply discipline specific principles and practices to individuals who live with a serious mental illness, within a client-centred approach.
• Knowledge of Residential Tenancies Act is an asset.
• Demonstrated in-depth knowledge of mental health symptoms, issues, psychotropic medications and associated side effects.
• Knowledge of issues related to addictions is an asset.
• Knowledge of and ability to incorporate best practices in community support for individuals living with a serious mental illness.
• Demonstrated assessment and crisis intervention skills with broad knowledge of emergency mental health and crisis stabilization.
• Demonstrated advanced clinical reasoning and decision-making skills.
• Ability to effectively utilize community resources and supports to meet the needs of individuals.
• Ability to work under pressure within a changing environment.
• Working knowledge of the Health Care Consent Act, Mental Health Act, Personal Health Information Protection Act, and other relevant legislation Excellent communication and interpersonal skills to effectively engage community services and individuals, increasing awareness of services.
• Well-developed problem-solving, prioritization, and conflict resolution skills.
• Ability to work autonomously as well as collaboratively in a multidisciplinary team environment.
• Basic proficiency in computer skills; MS Office is preferred.
• Ability to work flexible hours.
• Must possess a valid Ontario Driver’s License and have regular access to a reliable vehicle and provide proof of adequate vehicle insurance.
• Required to provide a satisfactory criminal record check (CRC) with vulnerable sector screening prior to hire.

Benefits & Perks

At CMHA HPE, we prioritize the well-being and professional growth of our employees. For temporary employees, we offer a percentage of pay in lieu of benefits. We also offer a generous paid time off policy, and an employer-matched pension plan through HOOPP. Our team members enjoy flexible work arrangements to support a healthy work-life balance, ongoing professional development opportunities, and access to wellness programs and resources. Additionally, we provide a supportive and inclusive work environment that values diversity and fosters a culture of collaboration and respect. Join us and be part of a community dedicated to making a meaningful impact on mental health and well-being.

Accessibility Statement

CMHA HPE is committed to creating an inclusive and accessible workplace for all employees. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we strive to ensure that our recruitment and hiring processes are barrier-free and provide accommodations for candidates with disabilities. If you require an accommodation at any stage of the recruitment process, please inform us and we will work with you to meet your needs. We are dedicated to fostering an environment that respects and values the diversity of our team and the communities we serve.

Equity, Diversity, & Inclusion Statement

At CMHA HPE, weare committed to fostering an inclusive andequitableworkplace where diversity isvalued and celebrated.Wewelcome applicants fromindividuals ofhistorically underrepresented,disadvantaged, marginalized, and equity-deserving groups, including but not limited to Indigenouspeoples,racialized communities, persons with disabilities,visible minorities,members of the LGBTQ2S+ community,those who identify aswomen, and otherswho bring unique perspectives and experiences.

Artificial Intelligence (AI) Disclaimer

As part of our recruitment process, CMHA HPE uses artificial intelligence (AI) technology to assist in screening applicants, assessing whether candidates meet the minimum qualifications for a position, and identifying applicants who may be considered for the interview stage. AI is used as a support tool only. All hiring decisions, including regarding candidate selection and progression through the recruitment process, are reviewed and made by a member of our People & Culture team, the hiring manager, or another designated representative of CMHA HPE. This disclosure is provided in accordance with the requirements of the Ontario Employment Standards Act, 2000.