- Provides a comprehensive range of I&IT business analysisservices for clients with diverse business and technological needs.
- Interacts with the business stakeholders and subject matterexperts in order to understand their requirements through gathering,documenting, and analyzing business needs and requirements.
- Prepares and advises on business analysis policies,processes, best practices and standards to promote a comprehensive andconsistent business analysis practice within the organization.
General Skills:
- Leads and conducts business analysis in order to assessclient’s business problems/opportunities and documents the businessrequirements in such a way that I&IT solutions can be determined.
- Applies re-engineering concepts to promote businessimprovements through alternative and cost effective service delivery approaches
- Leads and conducts business analysis at varying levels ofdetail appropriate to the project and phases of project, aligning with OPSUnified Project Management Methodology, Enterprise Architecture and GatingProcess, and OPS Standard Systems Development Methodologies
- Develops strategies, prepares business cases andcost-benefit analysis, and conducts feasibility studies for business I&ITinitiatives
- Develops sound processes for requirements gatheringincluding but not limited to JAD sessions, interviews, mockups, etc.
- Conducts business modeling; use case modeling; conceptualand logical data modeling; process and data flow modeling; use case surveys;business rules definition and non-functional requirements definitions forassigned projects
- Monitors progress, resolves problems and reports regularlyto I&IT management and stakeholders
- Develops performance measures and traceability matrices forbusiness analysis evaluation and conducts follow-up
- Experience developing strategies, preparing business casesand cost-benefit analysis
- Experience conducting requirements gathering, developingdocumentation, including presentations and briefing notes and conductingstakeholder engagement
- Experience in the use of Computer Aided Software Engineering(CASE) tools to document conceptual requirements and scope
- Awareness of emerging I&IT trends and technologies
- Excellent analytical, problem-solving and decision-makingskills; verbal and written communication skills; interpersonal and negotiationskills
- A team player with a track record for meeting deadlines
- Experience in the use of information retrieval packages
- Knowledge and understanding of Information Managementprinciples, concepts, policies and practices
- Ability to translate business and data requirements intospecifications sufficient for designing appropriate technology solutions
- Experience with a wide range of methods, tools andtechniques for business analysis such as: business functional modelling,business event modelling, business process mapping
- Experience in structured, object oriented and agilemethodologies for user requirements
- Experience developing performance measures for businessanalysis evaluation and subsequent follow-up
- Knowledge and understanding of Accessibility for Ontarianswith Disability Act (AODA) and related regulations and standards
Requirements
Experience and Skill Set Requirements:
Must Haves:
- Provenexperience in gathering, analyzing, and documenting data, system, andbusiness requirements.
- Expertisein Business Analysis working visio diagrams and swim lane diagrams
- Abilityto define use cases, user stories, and acceptance criteria for ITsolutions.
- Abilityto effectively liaise between business users, IT teams, and externalvendors.
- Experienceleading requirements workshops, JAD sessions, and stakeholderinterviews.
- JIRA,Confluence, Azure DevOps (for requirements tracking & projectcollaboration).
- Visio,Lucidchart, MIRO (for process modeling and workflow visualization), figma
Skill Set Requirements:
Data & Business Analysis & RequirementsManagement:
- Provenexperience in gathering, analyzing, and documenting data, system, andbusiness requirements.
- Expertisein Business Analysis working visio diagrams and swim lane diagrams
- Abilityto define use cases, user stories, and acceptance criteria for ITsolutions.
- Stronganalytical skills for identifying business problems and proposingsolutions.
- Experiencein systems re-engineering and workflow optimization.
- Experiencewith database analysis and SQL language.
Stakeholder Engagement & Communication:
- Abilityto effectively liaise between business users, IT teams, and externalvendors.
- Experienceleading requirements workshops, JAD sessions, and stakeholderinterviews.
- Excellentdocumentation and presentation skills for communicating business needs totechnical teams.
- Strongnegotiation and facilitation skills to align diverse stakeholderinterests.
Technical & Tools Proficiency:
- Hands-onexperience with data and business analysis tools, including:
- JIRA,Confluence, Azure DevOps (for requirements tracking & projectcollaboration).
- Visio,Lucidchart, MIRO (for process modeling and workflow visualization), figma
- SharePoint,MS Teams (for document management & team collaboration).
- Familiaritywith data-driven decision-making tools (Power BI, SQL, Advanced Excel) isa plus.
- Knowledgeof ERP, CRM, or Cloud-based business solutions is an asset.
Systems Optimization & Digital Transformation:
- Experienceleading systems re-engineering initiatives to improve efficiency.
- Abilityto identify automation opportunities and workflow enhancements.
- Understandingof Agile (Scrum, Kanban) and Waterfall methodologies to support ITteams.
- Strongproblem-solving skills with a focus on data-driven decision-making.
Public Sector (OPS) Experience:
- Priorexperience working in Ontario Public Sector (OPS) or other governmentenvironments.
- Familiaritywith OPS governance frameworks (Stage Gate, ITIL, security policies,etc.).
- Understandingof OPS procurement, regulatory compliance, and service deliverymodels.