11700

Zohorecruit; Toronto; Presencial; CAD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Zohorecruit seeks a capable Business Analyst in Toronto to lead requirements gathering and analysis for I&T initiatives. You will document business needs, model processes, and ensure alignment with OPS standards while collaborating with stakeholders across teams.

Experience in Agile, UAT, and UX/functional design will help drive impactful solutions and clear communications to both technical and non-technical audiences.

Formación

• Leads and facilitates workshops to elicit, review, document, and confirm business requirements.
• Knowledge of Agile methodologies and ability to break down complex requirements into manageable deliverables.
• Creates user stories, supports UX, functional, and technical designs.
• Develops performance measures for business analyses and conducts follow-up assessments.

Responsabilidades

• Elicit, review, document business requirements and processes.
• Document technical business requirements aligning with OPS standards.
• Prepare clear documentation and reports for stakeholders.
• Present ideas clearly to both technical and non-technical audiences.

Herramientas

DevOps

MS Visio

Figma

Descripción del empleo

• Provides a comprehensive range of I&IT business analysisservices for clients with diverse business and technological needs.
  
• Interacts with the business stakeholders and subject matterexperts in order to understand their requirements through gathering,documenting, and analyzing business needs and requirements.
  
• Prepares and advises on business analysis policies,processes, best practices and standards to promote a comprehensive andconsistent business analysis practice within the organization.
  

General Skills:

• Leads and conducts business analysis in order to assess client’sbusiness problems/opportunities and documents the business requirements in sucha way that I&IT solutions can be determined.
  
• Applies re-engineering concepts to promote business improvementsthrough alternative and cost effective service delivery approaches
  
• Leads and conducts business analysis at varying levels of detailappropriate to the project and phases of project, aligning with OPS UnifiedProject Management Methodology, Enterprise Architecture and Gating Process, andOPS Standard Systems Development Methodologies
  
• Develops strategies, prepares business cases and cost-benefitanalysis, and conducts feasibility studies for business I&IT initiatives
  
• Develops sound processes for requirements gathering including butnot limited to JAD sessions, interviews, mockups, etc.
  
• Conducts business modeling; use case modeling; conceptual andlogical data modeling; process and data flow modeling; use case surveys;business rules definition and non-functional requirements definitions forassigned projects
  
• Monitors progress, resolves problems and reports regularly toI&IT management and stakeholders
  
• Develops performance measures and traceability matrices forbusiness analysis evaluation and conducts follow-up
  
• Experience developing strategies, preparing business cases andcost-benefit analysis
  
• Experience conducting requirements gathering, developingdocumentation, including presentations and briefing notes and conductingstakeholder engagement
  
• Experience in the use of Computer Aided Software Engineering(CASE) tools to document conceptual requirements and scope
  
• Awareness of emerging I&IT trends and technologies
  
• Excellent analytical, problem-solving and decision-making skills;verbal and written communication skills; interpersonal and negotiation skills
  
• A team player with a track record for meeting deadlines
  
• Experience in the use of information retrieval packages Knowledgeand understanding of Information
  
• Management principles, concepts, policies and practices
  
• Ability to translate business and data requirements intospecifications sufficient for designing appropriate technology solutions
  
• Experience with a wide range of methods, tools and techniques forbusiness analysis such as: business functional modelling, business eventmodelling, business process mapping
  
• Experience in structured, object oriented and agile methodologiesfor user requirements
  
• Experience developing performance measures for business analysisevaluation and subsequent follow-up
  
• Knowledge and understanding of Accessibility for Ontarians withDisability Act (AODA) and related regulations and standards
  

Requirements

Experience and Skill Set Requirements:

Must have:

• Leads and facilitates workshops to elicit, review, document,and confirm business requirements, business process reengineering, businessmodels, business rules, and user interface design.
  
• Knowledge of Agile methodologies and the ability to breakdown complex business requirements into manageable deliverables for developmentteams.
  
• Creates user stories, supports the creation of UX,functional, and technical designs, and ensures that business analysis tasksalign with iterative development cycles.
  
• Develops performance measures for business analysisevaluations and conducts follow-up assessments to ensure compliance with clientclusters and corporate I&IT strategies, policies, and priorities.
  
• Proficient in a range of business analysis and projectmanagement tools (e.g., DevOps, MS Visio, Figma, and other modeling tools) todocument and track business requirements and designs.
  
• Experience developing context diagrams, use cases, and usecase models.
  
• Demonstrated ability to prepare clear, concise, andcomprehensive documentation, including reports, reviews, and assessments.
  
• Ability to present ideas and suggestions clearly andeffectively in a user-friendly manner, ensuring complex information is easilyunderstood by both technical and non-technical audiences.
  

Skill Set Requirements:

Business Analysis and Technical Skills:

• Leads and facilitates workshops to elicit, review, document,and confirm business requirements, business process reengineering, businessmodels, business rules, and user interface design.
  
• Knowledge of Agile methodologies and the ability to breakdown complex business requirements into manageable deliverables for developmentteams.
  
• Creates user stories, supports the creation of UX,functional, and technical designs, and ensures that business analysis tasksalign with iterative development cycles.
  
• Develops performance measures for business analysisevaluations and conducts follow-up assessments to ensure compliance with clientclusters and corporate I&IT strategies, policies, and priorities.
  
• Proficient in a range of business analysis and projectmanagement tools (e.g., DevOps, MS Visio, Figma, and other modeling tools) todocument and track business requirements and designs.
  
• Familiarity with quality assurance methodologies and testingprocesses, including user acceptance testing (UAT), ensuring businessrequirements are validated against system functionality before deployment.
  
• Strong skills in managing change processes, includingdefining the change scope, conducting impact analysis, and developing trainingand communication strategies to ensure smooth transitions for end-users.
  
• Experience leading and conducting business analysis forbusiness projects to assess clients' business problems or opportunities, anddocument the technical business requirements to meet functional requirements.
  
• Experience developing context diagrams, use cases, and usecase models.
  
• Experience creating process maps, stakeholder maps, andassessments.
  
• Experience writing business cases and conducting optionsanalysis.
  
• Experience developing cost-benefit analyses and conductingfeasibility studies for business I&IT initiatives.
  
• Hands-on experience developing effective use cases and userstories.
  
• Leads and conducts business analysis both on an ongoingbasis and for business projects to assess clients' business problems oropportunities, document technical business requirements to meet functionalneeds, ensuring alignment with OPS project management and relatedmethodologies.
  
• Applies re-engineering concepts to promote businessimprovements through alternative, cost-effective service delivery approaches.
  
• Conducts ongoing business analysis activities within allphases of the project life cycle, including initial technical requirements,detailed business analysis plans, business modeling, analysis of businesstransformation, new business development, acquired solutions, continualrefinement of business requirements, and identification of significant changesin requirement documentation and maintenance of approved business requirements.
  
• Develops strategies, prepares business cases andcost-benefit analyses, and conducts feasibility studies for business I&ITinitiatives.
  
• Oversees ongoing production support and configurationmanagement.
  
• Leads and participates in the process for requests forproposals, with a focus on client requirements and evaluation of vendorresponses for I&IT business and/or infrastructure solutions.
  
• Leads and facilitates in-depth workshops to elicit, review,document, and confirm business requirements, business process reengineering,business models, business rules, and user interface design, in order to createthe technical framework/specifications for the development of businesssolutions and/or infrastructure services or platforms.
  
• Develops performance measures for business analysisevaluations and conducts follow-up assessments to ensure compliance with clientclusters and corporate I&IT strategies, policies, and priorities.
  
• Manages problem identification and resolution activities toensure timely resolution of production issues.
  

Experience:

• Experience on medium to large-sized projects as a businessanalyst or functional consultant.
  
• Experience with enterprise business architectural conceptsto ensure that recommended technologies align with OPS standards.
  
• Experience developing business cases from start to finish.
  
• Experience with the software development life cycle,software design, development and integration, database concepts, user interfacedesign principles, change management, quality assurance, risk management,disaster recovery planning, and business continuity planning to developsolutions and/or infrastructure services to meet business needs.
  
• Experience conducting business analysis reviews,recommending options, changes, and contingency provisions.
  
• Experience providing technical leadership, functionalbusiness analysis, and architecture expertise to project staff, colleagues, andclients.
  
• Service delivery management, portfolio, program/projectmanagement, and resource management to manage business analysis for clients andprovide recommendations on clients' I&IT business and infrastructure needs.
  
• Expertise in all aspects of business analysis, includingenterprise-level and client program area business analysis and modeling;related business analysis tools, technology, processes, and methodologies; andbusiness analysis-related technical and business planning.
  
• Knowledge of I&IT Cluster and corporate policies,directives, guidelines, and procedures related to service delivery processes,enterprise business architecture, and current trends and technologies relatedto business-driven IT solutions to provide practical expertise in meetingbusiness needs, ensuring traceability of business requirements to I&ITsolutions, and compliance with OPS I&IT policies and standards.
  
• Understanding of clients' policies, programs, business goalsand objectives, plans, issues, and resources to identify partnershipopportunities and match technology solutions to business requirements whileadvising on the application of I&IT.
  
• Experience applying enterprise business architecturalconcepts to ensure that recommended technologies align with OPS standards.
  
• Strong analytical and problem-solving skills to assessclients' business requirements, identify the best technology solutions fromamong alternatives, and ensure clients' expectations are met in acost-effective manner, both for individual issues and longer-term overallrequirements.
  
• Ability to evaluate directions, trends, standards, andpolicies in a complex and evolving environment using multiple sources ofguidance; identify requirements, develop options, and make recommendations ongeneral and specific information architecture and data management issues.
  
• Ability to plan, coordinate, and lead all phases of assignedbusiness analysis, process improvements, architecture, or infrastructureprojects or services within risk, time, and resource constraints to meet clientneeds.
  
• Ensure the quality of business solution recommendations andimplementation and ensure integration with enterprise and cluster standards anddirections.
  
• Hands-on experience working in Agile or Scrum environments,conducting sprint planning, facilitating daily standups, and ensuring thatbusiness analysis tasks align with iterative development cycles.
  
• Knowledge of Agile methodologies and the ability to breakdown complex business requirements into manageable deliverables for developmentteams.
  
• Strong skills in managing change processes, includingdefining change scope, conducting impact analysis, and developing training andcommunication strategies to ensure smooth transitions for end-users.
  
• Ability to support end-user adoption by delivering clearcommunication and training on new systems or process changes.
  
• Familiarity with user-centered design principles to ensuretechnology solutions are designed with the end-user experience in mind,improving usability and ensuring effective user adoption.
  
• Experience with user interface design and prototyping toolssuch as Figma to translate requirements into user-friendly digital interfaces.
  
• Experience in budget estimation, cost-benefit analysis, andROI assessments to support business case development, ensuring that proposed ITsolutions deliver value.
  
• Proficiency with business analysis and project managementtools (e.g., DevOps, MS Visio, and other modeling tools) to document and trackbusiness requirements, project milestones, and progress.
  
• Experience in identifying, assessing, and mitigating risksthroughout the project lifecycle, ensuring risks are communicated effectivelyto stakeholders and that appropriate mitigation strategies are put in place.
  
• Ability to balance competing priorities, manageexpectations, and ensure that business analysis activities are completed withindefined timelines.
  
• Familiarity with quality assurance methodologies and testingprocesses, including user acceptance testing (UAT), ensuring businessrequirements are validated against system functionality before deployment.
  

Communication and Interpersonal Skills:

• Demonstrated ability to prepare clear, concise, andcomprehensive documentation, including reports, reviews, and assessments.
  
• Ability to present ideas and suggestions clearly andeffectively in a user-friendly manner, ensuring complex information is easilyunderstood by both technical and non-technical audiences.
  
• Maintain a high level of customer service when interactingwith internal and external clients, addressing concerns promptly andprofessionally.
  
• Skilled in conveying design concepts and developmentprocesses in a clear, understandable manner to diverse stakeholders.
  
• Proven capability to adapt to changing requirements andnavigate dynamic business environments, maintaining focus and efficiency.
  
• Strong ability to analyze complex business problemslogically and systematically, developing innovative and effective solutions.
  
• Demonstrated effectiveness in working closely withcross-functional teams, including developers, QA specialists, and businessstakeholders, to achieve common project goals.