11687

Zohorecruit; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

Zohorecruit is seeking a skilled Business Analyst to join our Ontario Public Sector practice. You will gather and document business and IT requirements, model processes, and work with stakeholders to define solutions that meet policy and procurement standards.

You’ll use Visio, JIRA, Confluence, Azure DevOps, SQL and Power BI to analyze data and support project governance, with experience in both agile and waterfall environments and a strong emphasis on accessibility, security, and compliance.

Qualifications

• Proven experience in gathering, analyzing, and documenting data, system, and business requirements.
• Expertise in creating Visio diagrams and swim lane diagrams.
• Ability to define use cases, user stories, and acceptance criteria for IT solutions.
• Experience with database analysis and SQL language.
• Experience leading requirements workshops and stakeholder interviews.
• JIRA, Confluence, Azure DevOps for requirements tracking and project collaboration.

Responsibilities

• Gather, analyze, and document business requirements to guide IT solutions.
• Lead requirements workshops and JAD sessions with stakeholders.
• Develop strategies, business cases, and cost-benefit analyses.
• Ensure compliance with OPS procurement and governance frameworks.

Skills

Requirements gathering

Visio diagrams

SQL

JIRA

Stakeholder engagement

Power BI

Tools

JIRA

Confluence

Azure DevOps

Visio

Lucidchart

Figma

Power BI

Job description

• Provides a comprehensive range of I&IT business analysisservices for clients with diverse business and technological needs.
  
• Interacts with the business stakeholders and subject matterexperts in order to understand their requirements through gathering,documenting, and analyzing business needs and requirements.
  
• Prepares and advises on business analysis policies, processes,best practices and standards to promote a comprehensive and consistent businessanalysis practice within the organization.
  

General Skills:

• Leads and conducts business analysis in order to assess client’sbusiness problems/opportunities and documents the business requirements in sucha way that I&IT solutions can be determined.
  
• Applies re-engineering concepts to promote business improvementsthrough alternative and cost effective service delivery approaches
  
• Leads and conducts business analysis at varying levels of detailappropriate to the project and phases of project, aligning with OPS UnifiedProject Management
  
• Methodology, Enterprise Architecture and Gating Process, and OPSStandard Systems Development Methodologies
  
• Develops strategies, prepares business cases and cost-benefitanalysis, and conducts feasibility studies for business I&IT initiatives
  
• Develops sound processes for requirements gathering including butnot limited to JAD sessions, interviews, mockups, etc.
  
• Conducts business modeling; use case modeling; conceptual andlogical data modeling; process and data flow modeling; use case surveys;business rules definition and non-functional requirements definitions forassigned projects
  
• Monitors progress, resolves problems and reports regularly toI&IT management and stakeholders
  
• Develops performance measures and traceability matrices forbusiness analysis evaluation and conducts follow-up
  
• Experience developing strategies, preparing business cases andcost-benefit analysis
  
• Experience conducting requirements gathering, developingdocumentation, including presentations and briefing notes and conductingstakeholder engagement
  
• Experience in the use of Computer Aided Software Engineering(CASE) tools to document conceptual requirements and scope
  
• Awareness of emerging I&IT trends and technologies
  
• Excellent analytical, problem-solving and decision-making skills;verbal and written communication skills; interpersonal and negotiation skills
  
• A team player with a track record for meeting deadlines
  
• Experience in the use of information retrieval packages
  
• Knowledge and understanding of Information Management principles,concepts, policies and practices
  
• Ability to translate business and data requirements intospecifications sufficient for designing appropriate technology solutions
  
• Experience with a wide range of methods, tools and techniques forbusiness analysis such as: business functional modelling, business eventmodelling, business process mapping
  
• Experience in structured, object oriented and agile methodologiesfor user requirements
  
• Experience developing performance measures for business analysisevaluation and subsequent follow-up
  
• Knowledge and understanding of Accessibility for Ontarians withDisability Act (AODA) and related regulations and standards
  

Requirements

Experience and Skill Set Requirements:

Must Haves:

• Provenexperience in gathering, analyzing, and documenting data, system, andbusiness requirements.
  
• Expertisein Business Analysis working visio diagrams and swim lane diagrams
  
• Abilityto define use cases, user stories, and acceptance criteria for ITsolutions.
  
• Experiencewith database analysis and SQL language.
  
• Experienceleading requirements workshops, JAD sessions, and stakeholderinterviews.
  
• JIRA,Confluence, Azure DevOps (for requirements tracking & projectcollaboration).
  
• Understandingof OPS procurement, regulatory compliance, and service deliverymodels.
  

Nice to have:

• prior OPS or public sector exp.
  

Skill Set Requirements:

Data & Business Analysis & RequirementsManagement:

• Provenexperience in gathering, analyzing, and documenting data, system, andbusiness requirements.
  
• Expertisein Business Analysis working visio diagrams and swim lane diagrams
  
• Abilityto define use cases, user stories, and acceptance criteria for ITsolutions.
  
• Stronganalytical skills for identifying business problems and proposingsolutions.
  
• Experiencein systems re-engineering and workflow optimization.
  
• Experiencewith database analysis and SQL language.
  

Stakeholder Engagement & Communication:

• Abilityto effectively liaise between business users, IT teams, and externalvendors.
  
• Experienceleading requirements workshops, JAD sessions, and stakeholderinterviews.
  
• Excellentdocumentation and presentation skills for communicating business needs totechnical teams.
  
• Strongnegotiation and facilitation skills to align diverse stakeholderinterests.
  

Technical & Tools Proficiency:

• Hands-onexperience with data and business analysis tools, including:
  
• JIRA,Confluence, Azure DevOps (for requirements tracking & projectcollaboration).
  
• Visio,Lucidchart, MIRO (for process modeling and workflow visualization), figma
  
• SharePoint,MS Teams (for document management & team collaboration).
  
• Familiaritywith data-driven decision-making tools (Power BI, SQL, Advanced Excel) isa plus.
  
• Knowledgeof ERP, CRM, or Cloud-based business solutions is an asset.
  

Systems Optimization & Digital Transformation:

• Experienceleading systems re-engineering initiatives to improve efficiency.
  
• Abilityto identify automation opportunities and workflow enhancements.
  
• Understandingof Agile (Scrum, Kanban) and Waterfall methodologies to support ITteams.
  
• Strongproblem-solving skills with a focus on data-driven decision-making.
  

Public Sector (OPS) Experience:

• Priorexperience working in Ontario Public Sector (OPS) or other governmentenvironments.
  
• Familiaritywith OPS governance frameworks (Stage Gate, ITIL, security policies,etc.).
  
• Understandingof OPS procurement, regulatory compliance, and service deliverymodels.