002 - Aging at Home Coordinator

Métis Nation; Hamilton; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive health benefits & dental

Pension plan

Generous vacation for employees and mg

Holiday closure in December

Holidays and wellness days

Professional development opportunities

Education incentive

Vehicle allowance or use with coverage

Job summary

Métis Nation of Ontario (MNO) is seeking an Aging at Home Coordinator to support Citizens 55+ with in‑home and community-based services. The role emphasizes keeping clients independent, well, and connected with culturally relevant supports.

The position involves coordinating services, managing documentation, and partnering with service providers, volunteers, and MNO teams to maximize wellness and quality of life for seniors.

Qualifications

• College diploma in social services or related field.
• 1–3 years of relevant work experience.
• Experience providing client services and working with seniors 55+.

Responsibilities

• Deliver Aging at Home services in line with MNO principles and purpose.
• Lead clients to identify needs and develop wellness plans.
• Review documentation and assess eligibility for services.
• Coordinate in-home supports and contracted services (lawn care, snow removal).
• Maintain OHATS, Data Basics and Excel records for clients.
• Prepare financial reporting for local site budgets.

Skills

Communication skills

Organizational skills

Independent worker

Teamwork

Education

College diploma (1-2 years)

Tools

Outlook

Excel

Word

PowerPoint

Job description

Job Description

Posted Wednesday, August 26, 2026 at 4:00 AM

Position Details: Existing vacancy or New position

MNO’s culture is at our core

The MNO workplace culture is full of potential ready to be unlocked. As our Self-Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the Métis community. When defining what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered. What that really means is there is a place for almost everyone under the MNO employer umbrella. We recognize people are different, and that is our source of strength. We bring opinions together, welcome healthy conflict, and look to always find answers, not problems.

• Comprehensive employer-paid health benefits and pension plan
• Generous vacation allotment starting at 15 day's for regular employees and 20 day's for management
• Annual paid two-week holiday closure in December
• 16 paid public and employer holidays
• 15 paid health & wellness days
• Challenging, multi-disciplinary work environment that fosters learning and professional development
• Substantial educational incentive to promote personal and professional growth
• An opportunity to make a direct or indirect impact on the lives of the Métis Peoples across the Province
• Other perks
• Employee Assistance Plan
• Health care spending account
• Bell Mobility's exclusive partner program
• Dell member purchase program

About the role

The Aging at Home (AAH) program, offered through the Healing and Wellness Branch, supports Métis Nation of Ontario (MNO) Citizens aged 55 and older to maintain their independence, wellness and quality of life while remaining safely in their own homes. The program provides a range of in-home and community-based supports, including light housekeeping, meal preparation, laundry assistance, friendly visiting and supportive transportation for essential errands such as grocery shopping, banking and pharmacy visits.

The AAH Coordinator supports clients in accessing services and direct supports, including gas cards or third-party transportation for specialized medical appointments based on pre-determined program criteria. The Coordinator also coordinates and tracks contracted services such as lawn care and snow removal. Through relationships with local service providers, community partners and MNO teams, the AAH Coordinator contributes to accessible, culturally relevant services that promote the wellness, independence and quality of life of MNO seniors.

What you will be doing

• Ensure that the Aging at Home program is delivered in the spirit and philosophy of the Métis Nation of Ontario’s Statement of Prime Purpose.
• Lead clients through a supportive process to identify immediate needs and develop clear wellness plans.
• Review supporting documentation and assess client eligibility in accordance with program criteria.
• Provide client services, including in-home supports, friendly visits and service coordination with outside agencies, where applicable.
• Coordinate, track and process contracted third-party services for in-home supports, lawn care and/or snow removal, where applicable.
• Coordinate, track and process direct client supports in accordance with program requirements.
• Support clients in accessing gas cards or third-party transportation for specialized medical appointments.
• Calculate financial supports based on pre-determined program variables and program parameters.
• Assist clients in accessing appropriate services through referrals, where applicable.
• Maintain accurate client service documentation in the Online Health and Access Tracking System (OHATS), Data Basics and Excel tracking documents, as required.
• Complete financial reporting related to local program site budget allocations and established parameters.
• Develop and maintain positive relationships with MNO Citizens, employees, Council, volunteers, advocates, community partners and service providers.
• Reflect Métis cultural approaches in the delivery of activities and services.
• Participate in MNO Healing and Wellness training and other required training as determined.
• Participate in ongoing professional development activities as time and financial resources permit.
• Attend training and meetings outside Métis Nation of Ontario working hours, where required.
• Maintain confidentiality at all times and adhere to applicable privacy legislation.
• Report unsafe conditions, hazards, practices, accidents and incidents in accordance with the Occupational Health and Safety Act, MNO policies and procedures, and applicable provincial legislation.
• Perform administrative duties and other job- or branch-related duties as required.

Qualifications

• College diploma (1 or 2 year), preferably in social services, community services or a related field.
• 1 to 3 years of relevant work experience.
• 1 or more years’ experience providing client services.
• 1 or more years’ experience working with seniors aged 55 and older.
• Experience working with volunteers in a non-profit environment.Knowledge of the Métis Nation of Ontario and programs and services offered by MNO.
• Knowledge of Indigenous programs and services.
• Proficiency with computer programs, including Outlook, Excel, Word and PowerPoint.
• Ability to work independently with minimal supervision and as part of a team.
• Well-developed administrative, organizational and communication skills, with the ability to meet deadlines.
• Previous experience working with confidential information.
• Ability to lift up to 11.5 kg when required.
• Reliable vehicle, or ability to rent a vehicle, valid driver’s licence, $2,000,000 liability insurance and a clean driving record.
• Ability to complete a Police Records Check and Vulnerable Sector Check.
• Current CPR-AED certification.

Preferred

• Knowledge of Métis-specific and broader Indigenous policy, research, key challenges and programs.
• Previous experience working with Métis communities or demonstrated knowledge and experience of Métis culture.
• Previous experience working within a trauma-informed care setting.
• Demonstrated ability to quickly acquire and expand knowledge and remain flexible in a demanding and dynamic environment.

Assets

AODA Statement

The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.

Please email human resources if you require an accommodation during the hiring process.

Special Services Organization

The Métis Nation of Ontario is a special services organization. All applicants are encouraged to apply. Preference may be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.

The Métis Nation of Ontario uses Artificial Intelligence (AI) to help in the screening and assessing of applicants within our Applicant Tracking System (ATS).