0000044161 - CLINICAL MANAGER,FT

Niagara Health; St. Catharines; Hybrid; CAD 130,000 - 145,000; Full time

Job summary

Niagara Health in St. Catharines is seeking a Manager, Clinical Services, FT for the Neonatal Intensive Care Unit at MaRotta Family Hospital. You will lead the NICU team, oversee patient flow, safety, and care quality, and report to the Director of Women, Babies & Children's Health.

The role demands dynamic leadership, engagement with patients and families, and collaboration across departments to achieve our patient-experience goals.

Qualifications

• Current registration with the College of Nurses of Ontario or other professional college
• Bachelor's degree in Nursing or related field; Master's preferred
• 3–5 years of managerial/leadership experience or equivalent

Responsibilities

• Lead delivery of positive patient and family experience in NICU
• Accountable for patient flow, people management, risk and safety
• Drive high-quality care in the Neonatal Intensive Care Unit
• Engage with staff, rounding with teams, and align with corporate strategy

Skills

Leadership

Budgeting

People management

Clinical leadership

Quality improvement

Communication

Strategic planning

Education

Bachelor's degree in Nursing or related field

Master's degree preferred

Job description

VACANCY DETAILS

VACANCY NUMBER: 44161CC

JOB TITLE: MANAGER, CLINICAL SERVICES, FT

STATUS: FULL TIME

DEPARTMENT: NEONATAL INTENSIVE CARE UNIT

LOCATION: MAROTTA FAMILY HOSPITAL - ST. CATHARINES SITE

HOURS OF WORK: 75 HOURS PER PAY PERIOD

POSTING DATE: 10 SEPTEMBER 2026

CLOSING DATE: 16 SEPTEMBER 2026

UNION: NON UNION

WAGE RANGE: $70.002 PER HOUR

The position is compensated according to an established wage grid, with progression through the steps occurring in accordance with applicable policies until reaching the maximum of the salary range.

POSITION OBJECTIVE:

At Niagara Health, we are committed to delivering on our promise of a great patient experience, satisfied staff and physicians, and financial stability. Your strong leadership skills will enable you to make a difference by engaging with patients, rounding with staff and achieving results.

In alignment with Our Purpose: Extraordinary Caring. Every Person. Every Time; we are looking for a dynamic leader who excels in engaging people, promoting quality, building successful teams, planning and decision making. Reporting to the Director of Women, Babies & Children's Health, the successful individual will be accountable for the delivery of a positive patient and family experience, patient flow, people management, risk management and safety, and the provision of high quality care within the Neonatal Intensive Care Unit (NICU).

We are seeking a highly motivated, self-directed, results oriented leader who consistently demonstrates an innovative, creative, and collaborative management style. Niagara Health engages in partnership with our patients and caregivers, embracing a philosophy of extraordinary patient experiences, as such, the successful candidate will foster an environment of clinical excellence, in alignment with 6 key elements of our plan - Know Me, Respect Me, Listen to Me, Involve Me, Support Me, and Best Care for Me.

QUALIFICATIONS:

• Current registration with the College of Nurses of Ontario, or other Professional College
• Bachelor's degree in Nursing or other healthcare professional degree; Master's degree preferred
• Three to five years of managerial/leadership experience, or equivalent combination of education/training and experience
• Working knowledge of the Public Hospitals Act, regulated legislation, labour agreements, hospital policies and procedures
• Dynamic interpersonal and leadership skills including critical thinking, communication, responsiveness, conflict resolution, change management, people management, visionary thinking, decision making, customer service, and problem solving
• Demonstrated ability to manage a diversified workload with rapidly changing priorities & challenging deadlines
• Demonstrated results in aligning program goals with corporate strategy, and Niagara Health Purpose
• Ability to build and lead a cohesive team, through engagement, transparency, respect and responsiveness
• Demonstrated commitment to an exceptional patient experience including access, flow, quality and patient satisfaction
• Demonstrated ability to analyze and interpret data and utilize information in order to make effective financial decisions
• Demonstrated experience in budget development, fiscal planning, and financial management, with a proven ability to monitor and control expenditures in line with organizational goals and priorities
• Strong understanding of financial reporting, cost analysis, and variance analysis, with the ability to make data-driven decisions to ensure budget adherence and optimize resource allocation
• Experience in the analysis and utilization of data to drive continuous quality improvement
• Experience in the management of risk and safety for patients and staff
• Proven experience in building external and community partnerships
• Demonstrated commitment to continuing education in the health or business sectors

Questions, quoting the job posting number may be directed to [e-mail]

This position is an existing vacancy at Niagara Health. No artificial intelligence is used in the screening, assessment, or selection of applicants. If you believe you have encountered or applied for a fraudulent job posting claiming to represent Niagara Health, please contact [e-mail].

At Niagara Health, we value diversity, equity and inclusion, and welcome applications from all people. We are especially interested in hearing from you if you are excited about being part of a respectful and hard-working team in the beautiful Niagara Region, have a passion for service and excellence in healthcare, have a background or related expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non-Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option.