Social jobs in United States

Responsible for the leadership and management of all functions of the Human Resources department, in accordance with hotel standards.

Plans, directs, implements and maintains a service and management philosophy which serves as a guide to respective associates.

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Constantly monitor Human Resources associates' performance in all phases of service and job functions, rectify any deficiencies with respective personnel.
• Monitor the associates' interaction with guests and employees; resolve discrepancies with respective personnel.
• Assist departmental associates with their job functions to ensure optimum service to guests / employees.
• Observe guest reactions and confer frequently with associates to ensure guest satisfaction.
• Maintain files on all current laws regarding Human Resources on :

Wage and Hour

Union

Workers Compensation

Immigrations

Unemployment

A.D.A

• Develop and maintain current job descriptions for all hotel positions.
• Identify and use outside recruiting sources.
• Interview all applicants for management positions and submit recommendations.
• Develop and ensure a proper orientation program is delivered to all new hires.
• Ensure accurate maintenance of all employee files.
• Conduct, monitor and critique in-house training programs / sessions.
• Provide feedback to Human Resources associates on their performance.

• Establish guidelines for performance reviews on all employees.

• Establish progressive discipline procedures; monitor compliance with such; conduct counseling sessions with employees; ensure documentation and placement of records in employees' files.
• Conduct and document exit interviews with all terminated employees; ensure placement of documentation in employees' files.
• Audit employee benefits records.
• Conduct audits on hotel payroll records, verifying accuracy of titles, rates and status.
• Complete and maintain current records on a competitive wage and benefit survey for all hotel positions.
• Complete documentation and monitor billing on employee insurance and C.O.B.R.A, ensuring entitlement of payments.
• Investigate, complete documentation and coordinate occupational benefit plan compensation, ensuring entitlement of payments.
• Investigate and prepare reports on E.E.O.C. charges; coordinate hearings with Labor Relations lawyer.
• Investigate and respond to unemployment claims.
• Complete designated forms required by local / state / federal government and maintain on file the breakdown of all related benefit costs.
• Complete filing of work permits.
• Coordinate employee requests, ensuring authorized approvals and paperwork on :

Leave of Absence

Transfer

Sick Days

Bereavement Time

Personal Usage

401 (k)

Vacation

• Establish relationships with local emergency care facilities and follow up on each use of the facility by the hotel.
• Secure and coordinate non-cost benefits for employees (i.e., movie tickets, discounts, credit union).
• Develop and coordinate employee incentive and recognition programs.
• Plan and coordinate with the Executive Committee all employee social and sports activities
• Contact local organizations and establish "Good Will" projects which the hotel can become involved with to promote positive public relations with the local community.
• Update the employee handbook.
• Prepare Human Resources budget annually.

• Maintain confidentiality and security of employee and hotel records.
• Attend designated meetings.
• Prepare and send all designated corporate reports.
• Foster and promote a cooperative working climate, maximizing productivity and employee morale.
• All other duties as required.