Virtual Assistant - Fulfilment

Decentralized Masters; Niterói; Teletrabalho; BRL 450 - 670; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Pacote salarial competitivo

Tempo integral

Férias ilimitadas

Encontros da equipe

Cultura jovem e dinâmica

Totalmente remoto

Resumo da oferta

A Decentralized Masters busca uma Assistente Virtual de Fulfilment para gerenciar e-mails, comunicações e onboarding de clientes. A função é remota e foca no suporte ao cliente e em tarefas administrativas.

Exige inglês nativo ou avançado, experiência como VA ou atendimento ao cliente e familiaridade com criptomoedas. Oferece pacote salarial competitivo, regime de tempo integral e possibilidade de trabalhar de qualquer lugar, com equipe global.

Qualificações

• Envie o currículo em inglês.
• Idioma inglês nativo ou nível profissional.
• Deve estar localizado na América do Sul.
• Experiência comprovada como Assistente Virtual ou função equivalente.
• Experiência em atendimento ao cliente é essencial.
• Familiaridade com DeFi ou Cripto é uma vantagem.
• Experiência com software de processamento de textos e planilhas (ex.: Google Suite).
• Conhecimento de calendários online e agendamento (ex.: Google Calendar).
• Excelentes habilidades de comunicação por telefone, e-mail e mensagens instantâneas.
• Excelente gestão de tempo.
• Boas habilidades organizacionais.
• Diploma de ensino médio; qualificações adicionais como Administrador/Assistente Executivo são um plus.

Responsabilidades

• Gerenciar e-mails e comunicações.
• Encaminhar consultas de clientes.
• Redigir relatórios e apresentações.
• Comunicação clara com o cliente.
• Tarefas administrativas gerais.
• Onboarding de clientes.

Conhecimentos

Fluência em inglês

Experiência como VA

Comunicação eficaz

Formação académica

Ensino médio completo

Ferramentas

Google Suite

Google Calendar

Descrição da oferta de emprego

Virtual Assistant - Fulfilment

Salary: R$50 monthly

Empresa: Decentralized Masters

Tipo de Emprego: Periodo Integral

Rio De Janeiro, Brazil

Descrição do Emprego - Virtual Assistant - Fulfilment

Description

Who Are We?

Decentralized Masters is at the forefront of DeFi education globally. In just two years, we have grown from a pioneering pair of co-founders to over 150 dedicated professionals. Today, we are recognized as one of the fastest-growing enterprises in the sector, with industry insiders predicting our evolution into a unicorn company by 2030. Operating on a bootstrapped model, we are on track to achieve an impressive $50 million in revenue this year alone.

Our Impact

While our growth has been remarkable, we take even greater pride in the success of our clients. To date, we have empowered over 4,500 investors to break into the DeFi world. At Decentralized Masters, we don’t just offer education; we cultivate a powerhouse of knowledge combined with an engaging community, innovative technology, and a team of leading DeFi and blockchain experts. Our commitment is to deliver unparalleled resources designed for long-term success in the world of DeFi and Web3, ensuring our members not only safeguard but also enhance their financial future.

Our Vision

Our goal is to create the largest and most influential DeFi ecosystem the world has ever seen, starting with becoming the gold standard in DeFi education. This vision is ambitious, transformative, and poised to change the landscape of digital finance.

Are You Ready?

This is more than just a job; it’s an opportunity to shape the future of Web3 technology and education. Are you ready to be part of our vision to redefine what’s possible in DeFi and beyond?

Check us out here: Decentralized Masters

What will you be doing?

• Manage emails and communications
• Escalation of customer queries
• Drafting of reports and presentations
• Clear and continuous communication with customer
• General administrative duties
• Onboarding of customers

Requirements

• Please submit you resume in ENGLISH
• Native English speaker (or at least professional level)
• Must be located in South America
• Proven experience as a Virtual Assistant or relevant role
• Customer Service experience is a must
• Familiarity with Defi or Crypto an added advantage
• Experience with word-processing software and spreadsheets (e.g. Google Suite)
• Knowledge of online calendars and scheduling (e.g. Google Calendar)
• Excellent phone, email and instant messaging communication skills
• Excellent time management skills
• Solid organizational skills
• High school diploma; additional qualifications as an Administator or Executive Assistant are a plus

Benefits

• Competitive salary package
• Full time
• Unlimited PTO
• Team off-sites
• Young & dynamic culture with team members across 30+ countries
• Fully Remote with a very supportive team. You have the ability to work from anywhere in the world!