Vendor Performance Program Manager, Integrated Business Planning

Amazon; São Paulo; Presencial; BRL 189 720 - 279 000; Tempo integral

Resumo da oferta

Amazon in São Paulo is looking for a Vendor Performance Program Manager to enhance vendor experiences and improve delivery performance. You will be responsible for leading various projects, focusing on automation and efficiency in inbound processes, while managing cross-functional teams.

The ideal candidate will have a Bachelor's degree in a related field, experience in project management, and strong analytical skills using tools like Excel or Python. This role requires fluency in English and the ability to manage multiple stakeholders effectively.

Qualificações

• 5+ years of experience in program or project management.
• Experience implementing repeatable processes and driving automation.
• Experience managing cross-functional projects with multiple stakeholders.

Responsabilidades

• Improve Vendor Performance in key metrics for Brazil marketplace.
• Adopt tech tools to improve inbound efficiency.
• Design and enforce the governance framework.

Conhecimentos

Experience in program management

Data analysis using Excel, Python, or SQL

Fluent in English

Experience leading process improvements

Knowledge of general AI tools

Formação académica

Bachelor's degree in Engineering, Business Administration, Economics, Logistics, Supply Chain, or related field

Ferramentas

Reporting and data visualization tools (QuickSight, Tableau, Power BI)

Descrição da oferta de emprego

Vendor Performance Program Manager, Integrated Business Planning

Amazon.com.br is looking for a smart and driven Program Manager to join our Integrated Business Planning team. The Program Manager will be responsible for improvements in Vendor Experience on inbound processes, improving interactions with Amazon systems and launching important projects to improve vendors delivery performance and reduce inbound defects. The Program Manager will also be responsible for outsourcing activities to shared service centers, improving business efficiency and automating repetitive tasks. The right candidate thrives in a high-energy environment where tactical and strategic activities are expected to be driven in parallel.

Key Job Responsibilities

• Improving overall Vendor Performance in key metrics for the Brazil marketplace.
• Adopt tech tools and scalable processes to improve inbound efficiency.
• Reduce inbound defects on Vendor Delivery.
• Benchmark other Amazon marketplaces for new systems and tools.
• Outsource activities to shared service centers.
• Design and enforce the governance framework, including Flash Reports, Monthly Business Reviews (MBR), and standardized role and responsibilities (RACI) matrix with cross-team accountability.
• Develop analysis of key business metrics, with emphasis on developing and executing recommendations for improvements.

Basic Qualifications

• Experience defining program requirements and using data and metrics to determine improvements.
• Experience implementing repeatable processes and driving automation or standardization.
• Experience in program or project management.
• Experience leading process improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Experience in advanced data analysis using Excel, Python, or SQL.
• Speak, write, and read fluently in English.
• Bachelor's degree in Engineering, Business Administration, Economics, Logistics, Supply Chain, or related field.
• Experience in supply chain, logistics, or vendor management.
• Experience managing cross-functional projects with multiple stakeholders.

Preferred Qualifications

• Knowledge of general AI tools.
• MBA, or Master's degree in supply chain management, operations, engineering, analytics, or related field.
• Experience in e-commerce, retail, or advertising.
• Experience with reporting and data visualization tools such as QuickSight, Tableau, Power BI, or other BI packages.
• Knowledge of Lean Six Sigma and process improvement methodologies.

Equal Opportunity Employment Amazon is an equal-opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.