Training Delivery Specialist

GM Financial; São Paulo; Presencial; BRL 60.000 - 80.000; Tempo integral

Resumo da oferta

A leading company in automotive financing is seeking a Training Delivery Specialist. This role focuses on implementing and facilitating training programs, collaborating with teams, and enhancing employee learning experiences. Candidates should have a Bachelor's degree and experience in training facilitation. Strong communication skills and proficiency in relevant tools are essential for success in this mid-senior level position.

Qualificações

• 3-5 years of experience in classroom and/or webinar facilitation.
• Bilingual in English and Spanish and/or Portuguese.

Responsabilidades

• Provide quality learner experiences through facilitation in classrooms and webinars.
• Collaborate with local and remote trainers as part of a team.
• Evaluate courses to recommend the best options for employee needs.

Conhecimentos

Communication

Presentation

Interpersonal Skills

Organizational Skills

Time Management

Problem Solving

Formação académica

Bachelor’s degree

Ferramentas

MS Office

SharePoint

Oracle LMS

Microsoft Teams

Power BI

Descrição da oferta de emprego

Join to apply for the Training Delivery Specialist role at GM Financial.

Job Description

GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences, and national requirements in local markets. Latin American country operations include Brazil, Chile, Colombia, Mexico, and Peru.

The Training Delivery Specialist is responsible for implementing and facilitating onsite and virtual training. Responsibilities include determining training needs, acting as a resource for employees, delivering multi-functional courses, and supporting a customer-focused, experience-driven learning culture across GM Financial International Operations (GMF IO). This role contributes to standardizing and aligning the GMF IO vision to improve customer experiences by providing employees with operational knowledge and ongoing learning experiences.

Responsibilities:

1. Provide quality learner experiences through facilitation in classrooms, webinars, and workplace settings.
2. Collaborate with local and remote trainers as part of a team.
3. Work with interdisciplinary teams, including employees, management, SMEs, and stakeholders, to support IO operations.
4. Gather training requests and identify needs based on performance gaps.
5. Assess audience traits to tailor learning solutions.
6. Evaluate courses to recommend the best options for employee needs.
7. Analyze training evaluations to measure effectiveness and business impact.
8. Identify opportunities for improvement using data analytics and reporting.
9. Utilize adult learning methodologies to deliver courses in key functional areas, roles, and initiatives.
10. Maintain up-to-date knowledge of industry trends and best practices in training.
11. Coordinate logistics for training sessions, including booking rooms, printing materials, and ordering catering.
12. Participate in course design and delivery as needed.
13. Maintain confidentiality of all information.
14. Travel may be required.

Qualifications:

• Bachelor’s degree (minimum), preferably in Learning Development or Education.
• 3-5 years of experience in classroom and/or webinar facilitation.
• Proficiency in MS Office, SharePoint, Oracle LMS, Microsoft Teams, Power BI.
• Bilingual in English and Spanish and/or Portuguese.
• Knowledge of ADDIE, Instructional Systems Design, Adult Learning Principles, and Learning Styles.

Must-Have Skills:

• Excellent communication, presentation, and interpersonal skills.
• Strong organizational and relationship-building abilities.
• Effective time management and problem-solving skills.

Preferred Skills:

• Experience in Financial Services and operational roles.
• Experience working with multicultural, multi-country teams.
• Project management skills.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing