Technical Operations Engineer

Jobtailor

Rio de Janeiro

Presencial

BRL 120 000 - 180 000

Tempo integral

14 dias+

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Resumo da oferta

Jobtailor in Rio de Janeiro is seeking a data-focused technical support specialist to support fund accounting, financial reporting, and data processing applications. You will lead data transformations, ETL, integrations, and reporting while collaborating with product, data engineering, and business teams.

The role requires strong SQL, Python, and problem-solving skills, plus experience with Snowflake or similar cloud platforms.

Qualificações

Bachelor’s degree in IT, Computer Science, Finance, Accounting, or equivalent experience.
Strong SQL knowledge and experience with complex data analysis and troubleshooting.
Experience with reporting tools and Snowflake or similar cloud-based data platforms.
Experience supporting data transformation, ETL, integration, or data processing applications.
Experience in root-cause analysis, report generation, and technical documentation.
Knowledge or experience in Python programming preferred.
Demonstrated analytical and problem-solving skills.
Clear oral and written communication skills in English.
Minimum 3 years of working experience in technical support, application support, technical operations, or related roles.
Experience supporting accounting systems, financial systems, or applications used by financial institutions preferred.
Understanding of accounting principles, financial reporting, accounting entries, reconciliations, and financial data processing highly desirable.

Responsabilidades

Provide technical and business support for applications supporting fund accounting, financial reporting, and data processing
Support data flows, transformations, integrations, reconciliations, and reporting processes
Investigate, troubleshoot, and resolve application and data-related issues with Product, Data Engineering, Infrastructure, and business stakeholders
Analyze issues using monitoring tools, ETL platforms, SQL, Snowflake, Python, and diagnostic tools
Support data validation, reconciliation, and troubleshooting to maintain data accuracy and integrity
Generate and maintain financial, operational, and analytical reports
Monitor application performance and participate in root cause analysis for production incidents
Assess application issue impact and communicate findings to business and technology teams
Document support procedures, operational runbooks, application workflows, and technical documentation
Support release management, testing, deployment validation, and production support
Collaborate with Accounting, Treasury, Capital Markets, Operations, and other business teams on reporting needs
Identify improvements to operational processes, data quality, reporting accuracy, and application performance
Act as a subject matter resource for supported applications and related business processes

Conhecimentos

SQL Expertise

ETL Process Support

Data Analysis

Python

Analytical Skills

Clear Communication

Formação académica

Bachelor’s degree in IT, Computer Science, Finance, Accounting, or equivalent

Ferramentas

Snowflake

Monitoring Tools

ETL Platforms

Diagnostic Tools

Descrição da oferta de emprego

Provide technical and business support for applications supporting fund accounting, financial reporting, and data processing
Support data flows, transformations, integrations, reconciliations, and reporting processes
Investigate, troubleshoot, and resolve application and data-related issues with Product, Data Engineering, Infrastructure, and business stakeholders
Analyze issues using monitoring tools, ETL platforms, SQL, Snowflake, Python, and diagnostic tools
Support data validation, reconciliation, and troubleshooting to maintain data accuracy and integrity
Generate and maintain financial, operational, and analytical reports
Monitor application performance and participate in root cause analysis for production incidents
Assess application issue impact and communicate findings to business and technology teams
Document support procedures, operational runbooks, application workflows, and technical documentation
Support release management, testing, deployment validation, and production support
Collaborate with Accounting, Treasury, Capital Markets, Operations, and other business teams on reporting needs
Identify improvements to operational processes, data quality, reporting accuracy, and application performance
Act as a subject matter resource for supported applications and related business processes

Requirements

Bachelor’s degree in IT, Computer Science, Finance, Accounting, or equivalent experience
Strong SQL knowledge and experience with complex data analysis and troubleshooting
Experience with reporting tools and Snowflake or similar cloud-based data platforms
Experience supporting data transformation, ETL, integration, or data processing applications
Experience in root-cause analysis, report generation, and technical documentation
Knowledge or experience in Python programming preferred
Demonstrated analytical and problem-solving skills
Clear oral and written communication skills in English
Minimum 3 years of working experience in technical support, application support, technical operations, or related roles
Experience supporting accounting systems, financial systems, or applications used by financial institutions preferred
Understanding of accounting principles, financial reporting, accounting entries, reconciliations, and financial data processing highly desirable
Knowledge of data reconciliation, financial reporting, and data quality controls is an advantage
Ability to adapt in a constantly changing environment
Ability to work independently and as part of a global team
Strong attention to detail and commitment to accurate, reliable results

Core Competencies

Demonstrates expertise in SQL, ETL processes, and data analysis to support financial reporting and application performance. Proficient in troubleshooting, documentation, and collaboration with cross-functional teams to enhance data integrity and operational efficiency.

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