Staff Software Engineer

Mappa; Brasil; Remote; BRL 389,000 - 467,000; Full time

Benefits offered by this job

Stock options

CLT Hiring

Bradesco health plan

Life insurance

Home office stipend

Meal voucher

Laptop provided

Job summary

A Trusted procura um Engenheiro de Software Sênior para liderar o módulo On‑Demand do Works, gerindo desde ingestão de demanda até cascateamento de horários e experiência móvel de enfermeiros. O papel requer visão de arquitetura, habilidades em Rails/React e forte foco em qualidade de entrega.

Você trabalhará em um ambiente remoto, baseado no Brasil, com fluência em inglês e português, mantendo padrões elevados de segurança e conformidade com dados de saúde.

Qualifications

• 10+ anos de engenharia de software, incluindo Rails e React em produção
• Experiência com integrações com sistemas de terceiros
• Excelência operacional: observabilidade, testes, CI/CD
• Inglês e Português fluentes

Responsibilities

• Assumir a arquitetura, roadmap técnico e saúde operacional do módulo On-Demand.
• Parcerias com o Product Manager para discovery, sequenciamento e trade-offs.
• Conduzir revisões de design e registrar decisões de arquitetura.
• Melhorar observabilidade, testes, CI/CD, pipelines de dados e frameworks de integração.
• Mentorar engenheiros e elevar a qualidade das revisões de código.
• Aplicar proteção de dados e segurança adequada a dados de saúde

Skills

Ruby on Rails

React

PostgreSQL

GraphQL

Observability

CI/CD

Security

Inglês

Português

Education

Bacharel em Ciência da Computação

Tools

Git

CI/CD pipelines

GraphQL

Job description

Sobre a vaga

Trusted empowers the healthcare workforce with technology-first solutions to optimize the clinical workforce. By combining our AI-powered staffing platform with dynamic labor marketplaces, we help leading employers automate the matching and fulfillment of clinical staff---driving down labor costs and reducing administrative burden. Our mission, to help people everywhere get care, has support from top institutional investors such as Craft Ventures, Felicis Ventures, Stepstone, and Founder Collective as well as healthcare innovators like Texas Medical Center, Mercy Health, Intermountain Ventures, and Town Hall Ventures.

What we are looking for:

We are looking for a Staff or Principal Software Engineer to lead the engineering of our On-Demand module, the part of the Works platform that lets hospitals fill open shifts with their own workforce. You will own the module end to end, from ingesting demand out of hospital workforce-management systems through shift matching, incentive pricing, and the mobile experience nurses use to claim shifts, and you will work as a pair with the On-Demand Product Manager to shape what we build and why.

The ideal candidate brings 10+ years of experience, including several years owning production Ruby on Rails and React systems at Staff level or above, deep experience with third-party integrations, and a record of setting engineering standards other teams adopt. Beyond technical depth, we value ownership of outcomes, the ability to design out recurring failures, mentoring that grows the engineers around you, and clear communication with product, business, and leadership.

This position is remote, however, applicants must be based in Brazil and fluent in both English and Portuguese.

Your responsibilities:

Own the architecture, technical roadmap, and operational health of the On-Demand module: demand ingestion from UKG and ShiftWizard, shift gaps and matching, claim eligibility, incentive pricing, FTE attainment, timecard audits, and the GraphQL API used by web and mobile.

Pair with the On-Demand Product Manager on discovery, roadmap, and trade-offs, bringing an engineering perspective on cost, risk, and sequencing.

Lead design reviews and write architecture decision records; ensure architecture consistency across the pod and with neighboring teams.

Deliver platform improvements (observability, testing strategy, CI/CD, data pipelines, integration frameworks) that make other squads more productive.

Design out recurring production failures; own the hardest on-call and production issues and set up alerting before issues reach customers.

Mentor engineers in the pod, raise the bar in code review, and grow the next generation of senior engineers.

Approach all engineering work with a security and data-protection lens appropriate to healthcare data.

Use AI-assisted development fluently and coach the team on responsible, high-judgment use.

Communicate clearly and proactively with engineering, product, business, and leadership.

Who you are:

Owner. You take responsibility for outcomes, not tasks, and you stay with a problem until it is structurally fixed.

Architect who operates. You design systems and then live with them in production, and that shapes how you design.

Multiplier. You measure your impact by how much faster and better the engineers around you become.

Strategic thinker. You weigh trends, constraints, and business goals to decide what to build, defer, or rework, and you can explain the decision to anyone.

Collaborative and proactive. You build alignment across teams without authority and you bring ideas before being asked.

Works with honesty and integrity. You earn trust with internal and external stakeholders and do what is right, not just what is expedient.

You have:

Bachelor of Science in Computer Science, Software Engineering, or equivalent experience.

10+ years of software engineering experience, including several years at Staff level or above owning production Ruby on Rails and React systems.

Proven ownership of multi-service or multi-team architecture, including integrations with third-party enterprise systems.

Strong operational excellence: observability, on-call, performance, testing, CI/CD, and a habit of designing out recurring failures.

Experience setting standards or patterns adopted beyond your own team, and mentoring engineers to the next level.

Solid command of Postgres, GraphQL, background job pipelines, testing frameworks, and Git.

Fluency with AI-assisted development and the judgment to coach others on it.

Excellent verbal and written communication in English and Portuguese.

Experience working with English environments is preferred.

Previous start-up experience is a plus.

Healthcare, scheduling, or marketplace domain experience is a plus. Previous start-up experience is a plus. Experience working with US companies is preferred.

We offer:

• Competitive compensation in Brazil
• Stock options
• CLT Hiring
• Bradesco Nacional health plan
• Life insurance fully paid for by the company
• Investment of R$1.000,00 to equip your home office
• Food or meal voucher of R$33,00/day
• Home office assistance in the amount of R$250,00/month
• We send a laptop and some peripheral devices

Trusted reasonably anticipates the below to be the monthly base salary range for this role. The final compensation for this position will vary based on geographic location and candidate experience relative to what Trusted reasonably anticipates for this position. We are committed to transparency, and any compensation questions will be addressed early in our recruitment process.

Brazil: R$34.877 BRL - R$41.836 BRL

What we need you to tackle

We’re looking for a senior technical leader with 10+ years of software engineering experience, including staff-level or higher impact, who has led architecture end to end and can operate hands-on in production. You should have strong Ruby on Rails experience, plus solid React, Postgres, GraphQL, background jobs, observability, testing, and CI/CD skills, ideally in multi-service environments with third-party integrations. The right person is an owner, a clear communicator in English and Portuguese, comfortable challenging assumptions respectfully, and genuinely excited to use AI-assisted development to make the team faster and better.

Non-negotiable hard skills

• AI / Artificial Intelligence
• PostgreSQL
• Ruby on Rails
• React

Your day-to-day

• Own the architecture and technical roadmap for the On-Demand module, including demand ingestion, shift matching, claim eligibility, incentive pricing, FTE attainment, timecard audits, and the GraphQL API.
• Act as the go-to technical leader for the team by breaking down hard problems, guiding implementation, and helping engineers make good technical decisions.
• Partner with Product on discovery, sequencing, and trade-offs, connecting technical choices to business metrics, cost, and risk.
• Lead design reviews, write architecture decision records, and set clear technical standards for the team.
• Improve observability, testing, CI/CD, data pipelines, and integration frameworks, and help prevent recurring production failures.
• Mentor engineers, raise the quality of code review, and apply a security and data-protection lens appropriate to healthcare data.

Nice to haves

• Apply secure design and data protection practices (least privilege, encryption, auditability) appropriate for PHI. Reduces risk while integrating external systems and exposing APIs.
• Build and evolve React UIs that consume GraphQL for shift discovery and claiming. Helps validate end‑to‑end flows and improve the nurse experience of the On‑Demand module.
• Model and tune Postgres schemas, queries, and indexes to support matching logic, incentives, and audits with correctness and performance.