Specialist, Customer Acquisition - Trilingual

Convergys; São Paulo; Presencial; BRL 55 800 - 89 280; Tempo integral

Resumo da oferta

A global services provider in São Paulo is looking for a Specialist in Customer Acquisition to enhance customer relationships and drive sales. The ideal candidate should be trilingual in Brazilian Portuguese, English, and Spanish, with strong skills in engaging customers and managing relationships. Responsibilities include demonstrating product value, managing customer interactions through various channels, and maintaining accurate CRM data. This full-time position offers an opportunity to thrive in a dynamic sales environment.

Qualificações

• Demonstrated skills in customer engagement and sales.
• Ability to manage high volumes of customer interactions.
• Strong technical understanding of products and services.

Responsabilidades

• Engage customers to demonstrate the value of services.
• Manage customer complaints and obstacles to satisfaction.
• Maintain customer management system for data accuracy.
• Conduct lead qualification and contract renewals.

Conhecimentos

Fluent in Brazilian Portuguese

Proficient in English

Proficient in Spanish

Sales skills

Customer relationship management

Descrição da oferta de emprego

Specialist, Customer Acquisition - Trilingual page is loaded## Specialist, Customer Acquisition - Trilinguallocations: BRA SAO PAULO Rua Tagipuru, 906 Barra Fundatime type: Full timeposted on: Posted Yesterdayjob requisition id: R1713051Job Title:Specialist, Customer Acquisition - TrilingualJob DescriptionThe Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.* Provide accurate weekly/ monthly/ quarterly sales forecast* Mastery of product knowledge and technical understanding of services to assess client requirements* Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage* Manage external competitive pressures and handle objections to retain customers or win new customers* Manage high volume of customer contacts through phone and email each day – majority of communication is outbound* Work with your team and management to provide a professional experience during all interactions with customers and prospects* Maintain the customer management system (CRM) to ensure all relevant data is captured* Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts* Work with a team and report directly to a Sales ManagerLocation:BRA SAO PAULO Rua Tagipuru, 906 Barra FundaLanguage Requirements:Brazilian Portuguese (Required), English (Required), Spanish (Required)Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.