Software Asset Management Specialist

Wabtec Corporation; Contagem; On-site; BRL 90,000 - 120,000; Full time

Benefits offered by this job

Medical Assistance extended to depend.

Profit Sharing

Private Pension Plan

Meal Policy according to location

Life Insurance

Employee Assistance Program

Headspace – mental health app

Extended Maternity Leave

Language Incentive Policy

Job summary

A Wabtec Corporation, localizada em Contagem, MG, atua na área de Software Asset Management (SAM) dentro da organização Corporate Solutions. Você fará parte de um time colaborando com solicitantes, proprietários de aplicações, sourcing estratégico, finanças, procurement, TI e equipes de conformidade, gerenciando licenças e renovações.

O papel combina operação diária com melhoria de processos, tornando-se ponto de contato para pedidos, catalogação, relatórios e auditoria.

Qualifications

• Graduação em sistemas de informação, negócios, finanças, cadeia de suprimentos, tecnologia ou experiência equivalente.
• Experiência em SAM/ITAM, licenciamento de software, procurement, gestão de fornecedores ou operações de TI em ambientes corporativos.
• Experiência prática com gestão do ciclo de vida de software, incluindo solicitações, aquisição, licenças, renovações, conformidade, otimização e desativação.
• Domínio de plataformas empresariais como ServiceNow, Flexera, Coupa (ou similares) para gestão de serviços, ativos e compras.
• Boa capacidade analítica, organização, resolução de problemas e gestão de workloads de alto volume.
• Excelência em comunicação e gestão de stakeholders, com foco em qualidade de dados, controles e colaboração interfuncional.
• Inglês fluente.
• Disposição para viajar, normalmente <10%.

Responsibilities

• Gerenciar solicitações de software de ponta a ponta no ServiceNow, incluindo validação, aprovações, coordenação de atendimento e comunicação entre as partes interessadas.
• Manter ativos de software e dados de licenciamento no ServiceNow e Flexera, garantindo precisão do catálogo, rastreamento de entitlement, conformidade e otimização.
• Dar suporte ao ciclo de aquisição de software via Coupa, incluindo requisições, renovações, engajamento de fornecedores, faturamento e resolução de problemas.
• Dirigir iniciativas de otimização de licenças e racionalização de software, identificando ativos subutilizados e reduzindo duplicação para cortar custos.
• Atuar como contato SAM, fornecendo relatórios operacionais, documentação pronta para auditoria, melhorias de processo e suporte a stakeholders transversais.

Skills

SAM experience

ServiceNow

Flexera

Coupa

Inglês fluente

Comunicação

Gestão de dados

Education

Bacharelado em sistemas de informação/áreas afins

Tools

ServiceNow

Flexera

Coupa

Job description

Job Description

Essa vaga é para atuar presencialmente em Contagem, MG.

Who will you be working with?

You will work within Wabtec's Corporate Solutions organization as part of the Software Asset Management (SAM) function. You will partner closely with business requestors, application owners, Strategic Sourcing, Procurement, Finance, Accounts Payable, IT service management, cybersecurity, audit and compliance teams, and regional IT stakeholders. You will also collaborate with software publishers, resellers, service providers, and the Flexera platform team to support the complete software asset lifecycle.

This analyst role combines day-to-day operational ownership with process improvement. You will serve as a key point of contact for software requests, licensing, procurement, renewals, catalog administration, vendor portal activities, reporting, and issue resolution while helping mature SAM governance, controls, data quality, and automation.

How will you make a difference?

• Own and manage the end-to-end software request, licensing, procurement, and renewal processes across ServiceNow, Flexera, and Coupa.
• Drive software asset governance, including catalog management, entitlement tracking, license compliance, and renewal planning.
• Partner with Procurement, Finance, vendors, and business stakeholders to ensure efficient purchasing, invoicing, and service delivery.
• Lead software optimization initiatives through rationalization, reclamation, standardization, and lifecycle management to reduce costs and software sprawl.
• Deliver reporting, metrics, and actionable insights that improve operational performance, data quality, compliance, and SAM maturity.

What do we want to know about you?

• Bachelor's degree in information systems, business, finance, supply chain, technology, or a related discipline, or equivalent relevant experience.
• Experience in Software Asset Management (SAM), IT Asset Management, software licensing, procurement, vendor management, or IT operations within enterprise environments.
• Hands-on experience with software lifecycle management, including requests, procurement, licensing, renewals, compliance, optimization, and retirement.
• Proficiency with enterprise platforms such as ServiceNow, Flexera, Coupa, or similar tools for service management, asset management, and procurement.
• Strong analytical, organizational, and problem-solving skills, with the ability to manage high-volume workloads, reconcile complex data, and improve processes.
• Excellent communication and stakeholder management skills, with a strong focus on data quality, documentation, controls, and cross-functional collaboration.
• Fluent English.
• Must be able and willing to travel as needed, typically less than 10%.

What will your typical day look like?

• Manage software requests end-to-end in ServiceNow, including validation, approvals, fulfillment coordination, and stakeholder communication.
• Maintain software assets and licensing data across ServiceNow and Flexera, ensuring catalog accuracy, entitlement tracking, compliance, and optimization.
• Support the software procurement lifecycle through Coupa, including requisitions, renewals, vendor engagement, invoicing, and issue resolution.
• Drive license optimization and software rationalization by identifying underused assets, reducing duplication, and supporting cost-saving initiatives.
• Serve as a key SAM contact, providing operational reporting, audit-ready documentation, process improvements, and cross-functional stakeholder support.

Benefits

At Wabtec, people come first. That's why we ensure our employees feel valued and have the tools they need to thrive. By joining us, you will have access to a range of benefits designed to support your well being and development. Here's what we offer to make you feel part of a company that supports your professional and personal journey:

• Medical Assistance extended to dependents (spouse and children)
• Dental Assistance extended to dependents (spouse and children)
• Profit Sharing
• Private Pension Plan
• Meal Policy according to location
• Life Insurance
• Employee Assistance Program: psychological, legal, financial, and social support
• Headspace – mental health app
• Christmas Card or Basket for employees (based on location)
• Christmas Gift for children up to 11 years old
• Extended Maternity Leave
• Program for Pregnant Women and Babies
• Language Incentive Policy
• Mentorship Programs and access to training platform
• Wellhub
• Pharmacy Assistance

Additional Information

What could you accomplish in a place that puts People First?

At Wabtec, it's not just about a job - it's about the impact you make. When our people come together, we're Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you're ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it's freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We're lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We're building a culture where leadership, inclusion and your unique perspective fuel progress.

We're proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we've got you.