Shop Assistant / Cashier - Ballito & Surrounding Areas

Clicks Group Limited; Natal; Presencial; BRL 111 600 - 167 400; Tempo integral

Resumo da oferta

A leading FMCG retailer is seeking a Shop Assistant / Cashier in Natal, Brazil. The role emphasizes customer service excellence and operational efficiency at the point of sale. Candidates should have strong customer orientation and a basic understanding of merchandising principles. A background in retail or FMCG is advantageous. Apply by 20 October 2025 for this permanent position.

Qualificações

• Experience in a customer facing role within a retail/FMCG environment desirable.
• Understanding of stock management procedures essential.
• Retail/FMCG background valuable.

Responsabilidades

• Execute operational activities at the point of sale efficiently.
• Maintain accuracy when scanning merchandise and handling cash.
• Promote the Clicks' clubcard and enroll new members.
• Deliver superior customer service as a brand ambassador.

Conhecimentos

Planning and organising skills

Problem-solving skills

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results

Working with people

Persuading and Influencing

Coping with Pressures

Formação académica

Grade 12 Maths 50% and English 50%

Descrição da oferta de emprego

Shop Assistant / Cashier - Ballito & Surrounding Areas

Listing reference: click_022116

Listing status: Under Review

Apply by: 20 October 2025

Position summary

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level

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