Shift Manager

Little Caesars; Brasil; Presencial; BRL 28 000 - 39 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation

No red eye shifts

No dine-in, drive thru model

Career progression

4-day week / 3 days off

Paid time off (Vacation Pay)

Pay advances via ZayZoon

Rewards & Recognition via ZayZoon

Resumo da oferta

Little Caesars is seeking a Shift Leader to oversee daily store operations, optimize guest experience, achieve sales targets, and ensure brand standards are followed on a shift basis.

You will lead a team, manage line duties, training, and safety practices, while reporting to the store manager. The role emphasizes excellent service, drive for results, and adherence to company policies in a fast-paced setting.

Qualificações

• Experience in fast-paced restaurant or retail settings.
• Proven ability to lead a team and manage shift operations.
• Strong customer service orientation and communication skills.
• Understanding of food safety, cash handling, and point-of-sale procedures.

Responsabilidades

• Lead team members on shifts, assign tasks, and provide feedback.
• Ensure guest satisfaction and timely service during peak hours.
• Monitor compliance with safety, quality, and cash procedures.
• Support opening/closing duties and shift transitions.
• Promote sales through upselling and in-store promotions.
• Train staff and enforce company policies and standards.

Conhecimentos

Leadership

Team management

Customer service

Operations

Cash handling

Descrição da oferta de emprego

Why work for us?

• Competitive compensation


• Reasonable operating hours - NO RED EYE shifts


• Simple business model - No dine-in, drive thru.


• Career Progression


• Flexibility for 4-day work weeks / 3 Days OFF


• Paid-time off* (Vacation Pay)


• Advance your pay ahead of payday via ZayZoon


• Rewards & Recognition Incentives via ZayZoon

COME CHECK US OUT...

As a Shift Leader for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time or the scope of the job may change as necessitated by business demands so please discuss the job responsibilities with the Owner and/or his/her designee. He/She/They will review the essential job functions, which are normally defined as the fundamental activities conducted on a daily or regular basis that will affect the success of the restaurant.

• Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training


• Utilize the huddle board to effectively position the teamKnow and support appropriate personnel policies, labor laws and safety procedures


• Ensure all security procedures are executed (safe procedures, open/close procedures etc.)


• Transition into opening/closing duties


• Make guests really happy by providing great guest service


• Resolve guest complaints/issues


• Lead team members to open, transition, and close shifts


• Manage and organize the line and delegate duties to team members


• Know and uphold standards for product quality


• Work the line as needed


• Promote sales on the shift through suggestive selling and knowledge on in-store promotions


• Execute and support all food safety requirements and practice


• Control food costs, labor, waste, and cash on the shift


• Count drawers and follow proper daily cash handling procedures


• Complete additional e-learning as required