Senior Solution Advisor

WalkMe; São Paulo; Presencial; BRL 180 000 - 260 000; Tempo integral

Resumo da oferta

WalkMe, an SAP company, is seeking a Senior Solution Advisor for Latin America & Caribbean to drive customer success and revenue growth by aligning WalkMe solutions with customer needs and accelerating early engagement.

You will collaborate with SAP teams, position WalkMe within SAP and Non-SAP bases, and develop compelling demonstrations and trusted advisor relationships across enterprise accounts in LATAM.

Qualificações

• Minimum 5 years of experience in SaaS sales for enterprise customers.
• Ability to interpret complex technical information for varied audiences.
• Experience with SAP products and CRM systems such as SFDC preferred.
• Experience building and presenting demo environments for customers at all levels.
• Deep understanding of enterprise technologies and business context.

Responsabilidades

• Plan migration strategy for the SAP Enable Now base in LATAM to WalkMe, in collaboration with SAP teams.
• Coordinate with SAP stakeholders in LATAM to drive WalkMe's commercial success.
• Support sales through consultative engagement in customer evaluations.
• Develop and deliver compelling stories and demos illustrating differentiated business outcomes.
• Collaborate with customers and partners to align SAP vision and gain trust.
• Develop strong technical relationships and act as a trusted advisor.
• Promote product knowledge through blogs and webinars and participate in field events.

Conhecimentos

SaaS sales

Solution advisory

CRM systems (SFDC)

Demo environments

Enterprise sales

Ferramentas

Salesforce (SFDC)

Descrição da oferta de emprego

WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.

This role is with SAP, supporting WalkMe.

As a Senior Solution Advisor for Latin America & Caribbean (LAC) at WalkMe you will drive customer success and revenue growth by aligning WalkMe solutions with customer needs, fostering early engagement, and delivering impactful experiences that maximize customer value and ensure high renewal rates. This role will report to the Director of Solution Advisory.

WalkMe is developing operations in Latin America, and it is crucial to ensure regional solution enablement and the successful deployment of the commercial process. Due to its commercial and technical integration with SAP, this role is required to carry out the following functions: Position WalkMe as the comprehensive digital adoption solution for SAP and Non SAP solutions. Strategically position WalkMe within SAP customer base in the region.

WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.

This role is with SAP, supporting WalkMe.

As a Senior Solution Advisor for Latin America & Caribbean (LAC) at WalkMe you will drive customer success and revenue growth by aligning WalkMe solutions with customer needs, fostering early engagement, and delivering impactful experiences that maximize customer value and ensure high renewal rates. This role will report to the Director of Solution Advisory.

WalkMe is developing operations in Latin America, and it is crucial to ensure regional solution enablement and the successful deployment of the commercial process. Due to its commercial and technical integration with SAP, this role is required to carry out the following functions: Position WalkMe as the comprehensive digital adoption solution for SAP and Non SAP solutions. Strategically position WalkMe within SAP customer base in the region.

What You'll Own

• Plan and manage the migration strategy for the installed SAP Enable Now base in the region to WalkMe, in collaboration with the involved SAP commercial teams.

• Align with multiple SAP stakeholders in Latin America, including IAEs, IVAs, BTM Sales Specialists, and other sales roles to drive WalkMe's commercial success in the region.

• Support Sales Team by taking a consultative role in the customers' evaluation processes: Engage customers early in the sales cycle, matching needs to SAP solutions, and advising account teams on opportunities based on success probabilities and strategic account positions

• Develop and deliver compelling stories and demonstrations that illustrate differentiated business outcomes, utilizing standard messaging and digital assets throughout the customer journey

• Collaborate with customers and partners to co-create an agreed-upon SAP vision, aligning messaging and gaining customer trust

• Develop strong technical relationships within the various customer teams, acting as a trusted advisor.

• Work as an extension of marketing by promoting product knowledge by writing blogs, participating in demo-inspired webinars when needed. Speak at field events to both the technical and non-technicalMay include team lead or supervisory responsibilities.

What You Need to Succeed

• Minimum of 5 years of experience in SaaS sales working with enterprise customers in one of the following roles: technical pre-sales, Solution Advisor, Sales Engineer, post-sale functional / technical consultant or equivalent.

• Examine, interpret, and articulate complex technical information to audiences of varying technical levels.

• Experience working with SAP products and CRM systems such as SFDC preferred

• Experience building and presenting demo environments for customers at all levels - engineers to C level executives.

• A deep understanding of enterprise technologies and business context.

• Business level proficiency in Portuguese, Spanish and English

What Sets Us Apart

• SAP Benefits Link: https://jobs.sap.com/content/Benefits/?locale=en_US
• SAP Hiring Process: https://jobs.sap.com/content/Hiring-Process/?locale=en_US
• SAP DEI: https://www.sap.com/about/inclusion.html
• SAP Sustainability: https://www.sap.com/products/sustainability/our-approach.html
• SAP Employee Resource Groups/Employee Network Groups: https://jobs.sap.com/content/Employee-Network-Groups/?locale=en_US

This role is with SAP,

We win with Inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process .Please note that any violation of these guidelines may result in disqualification from the hiring process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.