Senior Solution Advisor

SAP SE; São Paulo; Presencial; BRL 180 000 - 280 000; Tempo integral

Resumo da oferta

WalkMe is seeking a Senior Solution Advisor for Latin America & Caribbean to drive customer success and revenue by aligning WalkMe solutions with customer needs in the SAP ecosystem.

The role includes migration planning from SAP Enable Now to WalkMe, coordinating with LATAM SAP stakeholders, and supporting sales with early engagement and compelling demonstrations that illustrate outcomes.

Qualificações

• Minimum 5 years of SaaS sales experience with enterprise customers.
• Ability to interpret complex technical information for varied audiences.
• Proficiency in Portuguese, Spanish and English.

Responsabilidades

• Plan and manage the migration from SAP Enable Now to WalkMe across the region.
• Collaborate with LATAM SAP stakeholders to drive WalkMe's regional success.
• Support Sales by engaging customers early and advising opportunities based on needs and positions.
• Develop and deliver compelling stories and demos showing differentiated business outcomes.
• Co-create SAP vision with customers and partners; promote product knowledge via blogs/webinars.

Conhecimentos

SaaS sales

Pre-sales / Solution Advisor

CRM / SFDC

Demo environments

Portuguese/Spanish/English

Ferramentas

Salesforce (SFDC)

Descrição da oferta de emprego

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We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

As a Senior Solution Advisor for Latin America & Caribbean (LAC) at WalkMe you will drive customer success and revenue growth by aligning WalkMe solutions with customer needs, fostering early engagement, and delivering impactful experiences that maximize customer value and ensure high renewal rates. This role will report to the Director of Solution Advisory.
WalkMe is developing operations in Latin America, and it is crucial to ensure regional solution enablement and the successful deployment of the commercial process. Due to its commercial and technical integration with SAP, this role is required to carry out the following functions: Position WalkMe as the comprehensive digital adoption solution for SAP and Non SAP solutions. Strategically position WalkMe within SAP customer base in the region.

What You'll Own

• Plan and manage the migration strategy for the installed SAP Enable Now base in the region to WalkMe, in collaboration with the involved SAP commercial teams.
• Align with multiple SAP stakeholders in Latin America, including IAEs, IVAs, BTM Sales Specialists, and other sales roles to drive WalkMe's commercial success in the region.
• Support Sales Team by taking a consultative role in the customers' evaluation processes: Engage customers early in the sales cycle, matching needs to SAP solutions, and advising account teams on opportunities based on success probabilities and strategic account positions
• Develop and deliver compelling stories and demonstrations that illustrate differentiated business outcomes, utilizing standard messaging and digital assets throughout the customer journey
• Collaborate with customers and partners to co-create an agreed-upon SAP vision, aligning messaging and gaining customer trust
• Develop strong technical relationships within the various customer teams, acting as a trusted advisor.
• Work as an extension of marketing by promoting product knowledge by writing blogs, participating in demo-inspired webinars when needed. Speak at field events to both the technical and non-technicalMay include team lead or supervisory responsibilities.

What You’ll Need to Succeed

• Minimum of 5 years of experience in SaaS sales working with enterprise customers in one of the following roles: technical pre-sales, Solution Advisor, Sales Engineer, post-sale functional / technical consultant or equivalent.
• Examine, interpret, and articulate complex technical information to audiences of varying technical levels.
• Experience working with SAP products and CRM systems such as SFDC preferred
• Experience building and presenting demo environments for customers at all levels - engineers to C level executives.
• A deep understanding of enterprise technologies and business context.
• Business level proficiency in Portuguese, Spanish and English

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [e-mail].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Employment Type: Regular Full Time

Expected Travel: 0 - 10%

Location: Sao Paulo, BR, 04795-100

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