Senior Implementation analyst

Sabre Corporation; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading technology company seeks a Senior Implementation Analyst to lead the implementation and activation of clients within travel payments. This position offers the opportunity to influence a game-changing solution in the payments ecosystem, requiring strong customer focus and analytical skills.

Serviços

Opportunities for networking with industry players

Deep understanding of the B2B Travel Payment industry

Qualificações

• Advanced English and Portuguese both verbal and written required.
• Experience in the payments or banking industry is a strong plus.
• Exceptional communication ability and strong attention to detail.

Responsabilidades

• Manage implementation activities for all SDP customers.
• Coordinate with internal and external teams for project delivery.
• Train customers in the solution and manage the implementation process.

Conhecimentos

Customer focus

Communication

Strategic thinking

Analytical thinking

Attention to detail

Formação académica

Advanced English

Advanced Portuguese

Experience in payments or banking

Descrição da oferta de emprego

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Team Description

Sabre Corporation launched Sabre Direct Pay , an innovative payments hub designed to maximize value from every transaction. Sabre Direct Pay allows our clients to pay anyone, anywhere and integrates seamlessly into their current workflows with the goal to change how travel payments is today to the benefit more our customers.

Team Description

Sabre Corporation launched Sabre Direct Pay , an innovative payments hub designed to maximize value from every transaction. Sabre Direct Pay allows our clients to pay anyone, anywhere and integrates seamlessly into their current workflows with the goal to change how travel payments is today to the benefit more our customers.

Role And Responsibilities

The Senior Implementation manager role will be leading the implementation and activation of Sabre Virtual Payments customers. You will work with internal and external teams to ensure our customers get the best service, projects are delivered on time and our processes are in a continuously improving mode. You will have a customer centric mindset to bring additional value or simplification to the customers.

What will you achieve?

• Managing implementation activities for all SDP customers
• Contribute to the removal of non-commercial tasks away from the commercial team.
• Coordinate with internal external teams (addressing certain implementations and support levels).
• Manage the whole implementation process for complex-big customers.
• Identify product customization needs to support the implementation. Coordinate these customizations with the product team to ensure customer satisfaction and deadlines.
• Train the customer in the solution and reporting
• Ensure first transactions to consolidate the activation of the customer.
• Managing second level support occasionally
• Support SLAs and response time measurements.
  
  

What's in it for you?

• Opportunity to have real influence in a travel fintech team that will become a game changing item in our industry
• Get a deep understanding of the B2B Travel Payment industry and being able to influence how customers make best use of our products.
• Be part of one of the world’s largest Travel and Hospitality technology company
• Opportunity to Partner, Interact and network with many important players in the payments ecosystem in both finance and technology, which includes Banks, Fintech’s, card networks, C-Level of Travel agencies, including OTAs (Online Travel Agencies), Leisure and Business agencies and key stakeholders Sabre.
  
  

Qualifications And Education Requirements

• Advanced English and Portuguese level both verbal and written
• Customer focus mindset.
• Experience in the payments or banking industry is a strong plus.
• Exceptional communication ability and strong attention to detail.
• Strategic and Analytical thinking.
• Capable of managing and prioritizing several competing tasks.
  
  

Nice To Have Skills

• Experience leading projects and working with multiple stakeholders is a plus.
• Background in technology implementations is nice to have.
• Knowledge on Payments and Travel Payments is a plus.
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Internet

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