We are on the hunt for a highly capable Senior Business Analyst with a robust track record in digital transformation projects, with a specific focus on eCommerce and Content Management Systems (CMS). This position requires working in tandem with cross-functional teams to deliver projects with real impact that drive business expansion and digital innovation. The ideal candidate will show a proven ability to gather and interpret business requirements, develop solutions, and secure project success amid dynamic, shifting conditions.ResponsibilitiesTake the lead on analyzing and documenting business requirements for digital transformation projects, with particular focus on eCommerce platforms or CMS solutionsConnect with vital stakeholders, including internal teams, clients, and vendors, to grasp business objectives and turn them into functional and technical specificationsCarry out in-depth process mapping, gap analysis, and solution design to enhance digital workflows, customer journeys, and business operationsEnsure ongoing alignment between business objectives and technology solutions through close collaboration with Solution Architects, developers, UX designers, project managers, and product ownersEvaluate and document current systems, processes, and data flows to uncover opportunities for improvement or automationDirect the development of user stories, use cases, and acceptance criteria for projects operating in an Agile/Scrum environmentContribute to and shape the roadmap for digital transformation initiatives, keeping scalability, performance, and user experience at the forefrontConduct risk assessments and clearly relay the potential impact of changes to stakeholdersRun workshops, presentations, and meetings to gather input, align on project goals, and deliver ongoing progress reportsSupport testing efforts, confirming that business requirements are satisfied through comprehensive User Acceptance Testing (UAT) and Quality Assurance (QA)RequirementsBachelor's degree in Business, IT, Computer Science, or a related field (Master's degree seen as an added benefit)A minimum of 3 years of experience working as a Business Analyst with a focus on digital transformation projectsExtensive experience with eCommerce platforms, such as SAP Commerce, Magento, Shopify, or CommerceToolsFamiliarity with CMS tools, including Contentful, Contentstack, WordPress, or similar platformsProven experience leading requirements gathering for complex systems and generating clear, actionable specificationsStrong knowledge of Agile or Scrum methodologies, backed by hands-on experience in an Agile project environmentSolid data analysis skills, with the ability to transform data into insights that inform business decisionsSkilled in business process modeling, BPMN, and workflow diagrammingExcellent communication and stakeholder management abilitiesExperience with digital collaboration and project management tools, such as JIRA, Confluence, or Azure DevOpsStrong problem-solving skills paired with the ability to succeed in fast-paced environmentsGood English proficiency (B2 level or higher), with experience in direct communication with customersWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInEPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.