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An established industry player is seeking a Senior Account Manager to enhance relationships with high-value customers in the Life Science & Healthcare sector. In this dynamic role, you will develop strategic account plans and ensure customer satisfaction while collaborating with internal teams. This position offers an exciting opportunity to drive sales growth and provide innovative solutions to complex customer needs. If you thrive in a fast-paced, hybrid environment and are passionate about sales and customer engagement, this role is perfect for you.
As part of the Life Science & Healthcare sales team, the Senior Account Manager will lead relationships for high value customers, developing and executing strategic account plans and ensure high levels of customer satisfaction.
The Senior Account Manager is responsible for understanding and interpreting customer needs and presenting them with compelling solutions to their problems. Overseeing customer portfolios, developing account strategies, and collaborating with internal teams.
About You
It would be great if you also had . . .
What will you be doing in this role?
Lead efforts to achieve sales goals by meeting targets and proactively identifying high-value opportunities for upselling.
Provide detailed and accurate sales forecasts to senior management through consistent and strategic communication.
Develop and execute Account Plans through collaboration with the wider account team.
Collaborate effectively with key customers and potential leads, adhering to and refining the established sales cycle and processes.
Deeply understand customer needs and present innovative and compelling solutions to their problems.
Manage and oversee customer opportunities through the entire sales cycle from identifying needs, through solution development and presentation, to quoting, negotiating, and closing the sale.
Continuously enhance knowledge of Clarivate products and services to effectively position our solutions and drive customer success.
Actively engage in high-level meetings and events, sharing strategic insights on customers, products, and sales with the broader team.
Maintain and exceed meeting volumes as established by Sales Management to ensure consistent engagement and productivity.
Identify and target high-potential roles within existing customers to expand business opportunities and drive growth.
About the Team
Reporting to the Director of Sales for Latin America, this is a dedicated team with members who approach their work with a growth mind set, enthusiasm, and skill. Clarivate’s present growth provides for a variety of opportunities for personal achievement and career advancement in a fast paced and flexible hybrid environment.
Hours of Work
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At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.