SAP iXP Intern - GDH - Service Operations SAP Labs

SAP SE; São Leopoldo; Presencial; BRL 17 000 - 23 000; Tempo parcial

Resumo da oferta

SAP iXP Intern – GDH is a paid internship in Service Operations at SAP Labs, São Leopoldo. You will support meeting management, resource coordination, and SharePoint maintenance while learning from mentors in a global, collaborative environment.

You are enrolled in a relevant Bachelor's degree with an expected graduation within ~24 months, fluent in English, and open to learning Spanish; AI awareness is a plus. This role offers practical, project-driven experience in a multinational setting.

Qualificações

• Current enrollment in a Bachelor's degree in Information Systems, Computer Science, Software/Computer Engineering, Artificial Intelligence, Business/Data Analytics or a related field.
• Expected graduation within ~24 months.
• Advanced professional English.
• Spanish is a plus — or a willingness to learn is welcome.
• Foundational understanding of Artificial Intelligence and practical use of AI-powered productivity tools
• Strong problem-solving and analytical skills; comfortable handling a high volume of tasks within tight timelines.

Responsabilidades

• Supporting the Head of Premium Hub GDH with meeting management, agenda coordination, and operational follow-ups.
• Scheduling and coordinating resources for Expert Guided Implementation (EGI) sessions.
• Managing and maintaining the GDH SharePoint, including coffee corners, internal wikis, and documentation.
• Preparing, executing, and following up on strategic meetings with internal and external stakeholders including PowerPoint presentations, meeting minutes, and action item tracking.
• Maintaining critical and confidential internal information on SharePoint with high standards of accuracy and discretion.
• Leading special projects that require a blend of administrative coordination and operational knowledge.

Conhecimentos

Advanced English

Strong communication

Proactive mindset

Formação académica

Bachelor's degree in IS or CS or related field

Ferramentas

Outlook

Excel

Word

PowerPoint

CRM / ticketing tools

Descrição da oferta de emprego

SAP iXP Intern - GDH - Service Operations SAP Labs

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll build: The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship it’s the foundation for a career built on connection, creativity, and impact.

Position title: SAP iXP Intern – GDH - Service Operations SAP Labs

Meet your team We are the Global Delivery Hub (GDH) a customer's trusted Data & AI advisory team that supports organizations from strategy through implementation. We define enterprise Data & AI architecture and the target operating models that enable scale, governance, and agility. We design, build, and run end-to-end solutions from data platforms and governance to AI and BDC ensuring secure, scalable value realization and continuous improvement.

What you’ll do As an iXP Intern within the GDH, you will contribute directly to strategic operations and day-to-day activities, gaining real-world experience while collaborating with colleagues across all lines of business. Your key responsibilities will include:

• Supporting the Head of Premium Hub GDH with meeting management, agenda coordination, and operational follow-ups.
• Scheduling and coordinating resources for Expert Guided Implementation (EGI) sessions.
• Managing and maintaining the GDH SharePoint, including coffee corners, internal wikis, and documentation.
• Preparing, executing, and following up on strategic meetings with internal and external stakeholders including PowerPoint presentations, meeting minutes, and action item tracking.
• Maintaining critical and confidential internal information on SharePoint with high standards of accuracy and discretion.
• Leading special projects that require a blend of administrative coordination and operational knowledge.

What you bring Current enrollment in a Bachelor’s degree in Information Systems, Computer Science, Software/Computer Engineering, Artificial Intelligence, Business/Data Analytics or a related field.

• Expected graduation within ~24 months.

Advanced professional English.

Spanish is a plus — or a willingness to learn is welcome.

Foundational understanding of Artificial Intelligence and practical use of AI-powered productivity tools

• Strong problem-solving and analytical skills; comfortable handling a high volume of tasks within tight timelines.
• Fast learner with creative thinking; able to absorb new processes and policies quickly.
• Proactive, results-oriented team player with excellent written and verbal communication skills.
• Comfortable working in a multicultural, multinational environment; able to work independently and take ownership.
• Proficiency with Outlook, Excel, Word, and PowerPoint; familiarity with CRM or ticketing tools is a plus.
• Experience engaging directly with customers or partners is an advantage.
• Demonstrated ability to improve process efficiency and communicate effectively with stakeholders.

Where You Belong: Be part of SAP Next Gen, a global community for students, universities, schools, and educational partners who are passionate about innovation and technology.

Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.

Project-driven Experience: Kickstart your career with hands‑on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better. You’ll have endless learning resources at your fingertips and gain future‑ready skills from a variety of virtual, in‑person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.

Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast‑paced environment. Open doors for future career opportunities within SAP and beyond.

Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: [e-mail].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment: Operations Manager, SAP, ERP, Compliance, Computer Science, Operations, Technology, Legal

Employment Type: Limited Full Time

Location: São Leopoldo, BR, 93022-718

Expected Travel: 0 - 10%