SAP Basis Lead

Ball Corporation; São José dos Campos; Presencial; BRL 180 000 - 250 000; Tempo integral

Resumo da oferta

Ball Corporation in São José dos Campos is seeking a Technical Enablement Lead responsible for global SAP applications. The role entails leading SAP Hosting and Basis services, managing vendor relationships, and ensuring solutions meet business requirements.

Candidates should have at least 10 years of SAP technical operations experience, strong communication and stakeholder management skills, and hands-on experience with SAP hosting environments such as Azure. Ball Corporation is an Equal Opportunity Employer.

Qualificações

• 10+ years of experience in SAP technical operations, including system administration, performance tuning, and lifecycle management.
• Proven experience leading SAP environments in global organizations with distributed teams.
• Hands-on experience with SAP hosting environments, including high availability and disaster recovery concepts.

Responsabilidades

• Lead SAP Hosting services and vendor management at Ball.
• Analyze and implement technology solutions for complex business problems.
• Collaborate with business stakeholders and third parties to ensure solutions meet requirements.

Conhecimentos

SAP technical operations

Vendor management

Strong communication skills

IT service management

Stakeholder management

SAP hosting environments

Disaster recovery

Formação académica

Bachelor’s degree

Ferramentas

SAP Basis

Azure Cloud

ITIL

Descrição da oferta de emprego

Ball Corporation is a world leader in sustainable aluminium packaging.

Position Overview

This role resides in the SAP Center of Excellence organization, responsible for Ball SAP applications globally. The Technical Enablement Lead leads projects, business‑as‑usual operations, and operational support involving SAP technical areas such as hosting services for SAP in Azure, SAP Basis, and Services Management. The role translates business requirements into ITS specifications, technical design, and configuration.

Key Responsibilities

• The Technical Enablement Lead is responsible for SAP Hosting services, SAP Basis services, and vendor management at Ball.
• Focus on operations including SAP on Azure Cloud, SAP Basis, and SAP SecOps.
• Deliver projects related to the SAP Technical Ecosystem, such as Software Lifecycle Management (upgrades) and SAP SecOps remediation.
• Build and maintain internal stakeholder relationships with multiple ITS areas, project SteerCo, and business partners.
• Translate business requirements into ITS SAP technical deliverables, solution design, and coordinate technical activities end‑to‑end.
• Ensure adherence to global strategic platform guidelines.
• Analyze process improvement impacts, leading implementation and execution of technology solutions for complex business problems.
• Define cross‑system solutions that map to re‑engineered business processes.
• Provide planning, estimates, application development, documentation, and support leadership using technology best practices.
• Collaborate closely with ITS resources, business stakeholders, and third parties to ensure solutions support business requirements and capabilities.
• Understand the Demand and Change Management Processes, associated SLAs, and ITS standard operating procedures.
• Produce complete and meaningful High‑Level Estimates (HLEs) based on demand requests.
• Serve as a key contributor in the design and development of complex applications and projects, acting as the technology expert.
• Drive and ensure SAP technical deliverables are complete within defined timelines.
• Create detailed specifications, derive estimates, and assign component development tasks to onshore/offshore development teams.
• Transfer knowledge to ITS operations.
• Participate in operational readiness reviews, disaster recovery, and business continuity activities.
• Ensure ongoing support of deployed solutions is handled appropriately from both a Business and Ball ITS perspective, minimizing business impact.

What We’re Looking For

• Completed Bachelor’s degree.
• 10+ years of experience in SAP technical operations (SAP BASIS), including system administration, performance tuning, and lifecycle management (upgrades, patches, system refreshes).
• Proven experience leading SAP environments in global organizations, with exposure to multi‑region operations and distributed teams.
• Hands‑on experience with SAP hosting environments (preferably SAP on Azure or similar cloud platforms), including high availability, scalability, and disaster recovery concepts.
• Strong understanding of IT service management and delivery frameworks, including SLA/OLA governance and incident/problem/change management (ITIL knowledge desirable).
• Experience managing vendors and external partners, ensuring service quality, accountability, and alignment with business objectives.
• Solid understanding of Software Development Lifecycle (SDLC), including requirements analysis, testing strategies, release management, and quality assurance practices.
• Strong stakeholder management and communication skills, translating business requirements into technical solutions and coordinating across technical and business teams.
• Fluent English (written and spoken).

Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation.