Sales Specialist

JD.COM; São Paulo; Presencial; BRL 40.000 - 55.000; Tempo integral

Resumo da oferta

JD.COM is seeking a Field Application Engineer to work closely with customers in the manufacturing industry. This role involves identifying customer needs, solving complaints, and providing procurement solutions. The ideal candidate will have an engineering background and sales experience in manufacturing. Opportunities for promotion and a supportive team atmosphere await the right applicant.

Serviços

Company-provided laptops

Good team atmosphere

Promotion opportunities

Qualificações

• More than 3 years of sales experience in the manufacturing industry.
• Experience in product marketing for enterprise and government customers.

Responsabilidades

• Identify customer needs and provide solutions quickly.
• Solve customer complaints and maintain cooperative relations.
• Provide on-site e-commerce procurement services.

Conhecimentos

Communication

Adaptability

Teamwork

Service Awareness

Responsibility

Formação académica

Engineering or Manufacturing Background

Descrição da oferta de emprego

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JD Industrials, a subsidiary of JD Group, focuses on industrial supply chain technologies and services, with a market capitalization of approximately $5 billion.

Our business is to support the development of enterprises from the industrial manufacturing industry through the integrated model of "supply chain + technology + service", and create a B to B procurement platform for industrial products. We provide industrial procurement solutions to more than 7,000 large customers and more than 8 million small and medium-sized business customers. We work with more than 30,000 suppliers of industrial goods, and our platform has more than 40 million SKUs.

Now JD Industrials focuses on developing overseas business, providing one-stop industrial product procurement solutions for enterprises from different countries. Our business has spread to Southeast Asia, Europe, the Middle East and South America.

Role Overview

We are looking for a field application engineer who understands industrial products and is willing to be located in the customer's facility to capture and convert business opportunities.

Job Description

• Accurately identify customer needs, quickly provide solutions to needs, and guide customers to quickly select products.
• Responsible for solving customer complaints, problems, undertaking customer needs, and acting as a link between JD and customers. Increase customer satisfaction.
• Responsible for formulating customers' industrial procurement demand mining, business opportunity mining, cultivating customer ordering habits, docking procurement needs and users, and maintaining customer cooperative relations.
• Responsible for providing on-site e-commerce commodity procurement services to large customers, cooperating with the company's project team to formulate and implement commodity strategies, and promoting GMV achievement
• Maintain customer cooperative relations, sort out the customer's internal procurement process, be familiar with the customer's procurement mode (the whole process from PO to PR), be familiar with the customer's ordering habits, and conduct daily docking with procurement demanders and users;
• Responsible for the customer's on-site category sorting and commodity standardization, and assist the customer to complete the digitalization of procurement;

Qualifications

• Engineering or manufacturing background.
• More than 3 years of sales experience in the manufacturing industry, familiar with MRO business and B2B industry experience is preferred.
• Understand the knowledge of industrial products and be familiar with common brands, and have certain experience in the on-site use scenarios and selection of industrial products
• Experience in product marketing for enterprise and government customers, good communication skills, adaptability, and teamwork
• Awareness, service awareness, strong sense of responsibility.
• Have Internet awareness and adaptability to the corporate atmosphere of Internet companies, and work experience in e-commerce related sales positions is preferred.

Good team atmosphere and many opportunities for promotion

Laptops are provided by the company

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Appliances, Electrical, and Electronics Manufacturing, Industrial Machinery Manufacturing, and Manufacturing

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