Sales Inside Admin

Prosci Inc.; São Paulo; Híbrido; BRL 60 000 - 90 000; Tempo integral

Resumo da oferta

Prosci Inc. is seeking a detail‑oriented Sales Administration specialist to support bid submissions, registrations, and lifecycle documentation. You will coordinate documents, manage vendor registrations, and ensure deadlines are met.

You will serve as liaison between Sales, Finance, and operations, handling customer inquiries via email and corporate portals, and assisting with contract management and handovers to delivery teams.

Qualificações

• Experience in sales administration or commercial operations.
• Familiarity with bid/tender processes and vendor registration.
• Excellent written communication and proficiency with digital tools.
• Proficiency with Excel and PowerPoint for pricing management and proposals.
• Highly organized and deadline-driven.
• Experience with corporate procurement platforms and bidding portals.
• Experience with CRM systems such as Salesforce or HubSpot.

Responsabilidades

• Organize, review, and maintain all documentation for bids and tenders.
• Complete vendor qualification and registration forms.
• Ensure proposal and documentation deadlines are met.
• Create and maintain registrations in customer procurement portals.
• Keep internal systems updated with current company information.
• Provide inbound and outbound commercial support via WhatsApp Business, email, phone, and portals.
• Prepare, format, and review commercial proposals based on guidance provided by Account Managers.
• Coordinate and manage the contract signature process.
• Facilitate the handover from Sales to the service delivery team.
• Provide information required for invoice generation and collections per contract terms.

Conhecimentos

Sales administration

Document management

Organization & deadlines

Communication skills

B2B professional services experience

Ferramentas

WhatsApp Business

Microsoft Excel

PowerPoint

CRM: Salesforce

CRM: HubSpot

Mercado Eletrônico

Nimbi

Bionexo

Corporate email management

Descrição da oferta de emprego

This role provides comprehensive operational support to Sales Executives, ensuring all documentation required for bid submissions (BIDs) is compliant and up to date, maintaining company records, and delivering responsive and professional customer service across multiple channels.

Key Responsibilities

Bid Management Support (BIDs and Tenders)

• Organize, review, and maintain all legal, tax, and technical documentation required for participation in bids, tenders, and procurement processes with large corporate clients.
• Complete vendor qualification and registration forms.
• Ensure all proposal and documentation deadlines are met.

Customer Registration Management

• Create and maintain company registrations in customer procurement portals and supplier management platforms.
• Keep internal systems updated with current company information, certifications, and required documentation.

Customer Service and Relationship Management

• Provide inbound and, when necessary, outbound commercial support through multiple channels, including WhatsApp Business, email, phone, and corporate portals.
• Respond to customer inquiries and administrative requests in a timely and professional manner.

Proposal and Contract Management

• Prepare, format, and review commercial proposals based on guidance provided by Account Managers.
• Coordinate and manage the contract signature process.

Sales-to-Operations Handover

• Facilitate the transition of closed opportunities to the service delivery team.
• Ensure all contractual information, project scope, and commitments are properly documented and communicated.

Billing Support

• Serve as a liaison between the Sales and Finance teams.
• Provide the information required for invoice generation and collections in accordance with agreed contractual terms.

Qualifications and Requirements

• Previous experience in sales administration, sales support, or commercial operations.
• Experience or strong understanding of document management for bids, tenders, vendor registration, or procurement processes.
• Excellent written communication skills and proficiency with digital communication tools such as WhatsApp Business and corporate email.
• Strong proficiency in Microsoft Office, particularly Excel and PowerPoint, for pricing management and proposal preparation.
• Highly organized, detail-oriented, and deadline-driven.

• Experience with corporate procurement platforms and bidding portals (e.g., Mercado Eletrônico, Nimbi, Bionexo, etc.).

• Experience with CRM systems such as Salesforce or HubSpot.

• Previous experience in a B2B professional services environment.