Sales Development Specialist

Trusted Translations, Inc.; Brasil; Teletrabalho; USD 25.000 - 35.000; Tempo integral

Resumo da oferta

A leading company in the translation and localization industry is seeking an entry-level position in Sales and Business Development. The role involves customer retention, account management, and utilizing CRM systems to enhance client relationships. This fully remote position offers 22 days off per year and a supportive environment for growth.

Serviços

22 days off per year

Weekdays only, weekends off

Qualificações

• At least 1 year of experience interacting with clients.
• Native or near-native English command required.
• Demonstrate a positive learning attitude and motivation to succeed.

Responsabilidades

• Work on customer retention through research and active follow-up.
• Create contact plans to spread the word within existing accounts.
• Act as Account Manager for the first four sales or six months.

Conhecimentos

Communication

Customer Retention

CRM Systems

Research

Ferramentas

Salesforce

Hubspot

Zoho

Microsoft Office

Descrição da oferta de emprego

Responsibilities

1. Work on customer retention through research and active follow-up, aiming to develop accounts with recurrent valued customers.
2. Create contact plans to help spread the word within existing accounts.
3. Follow up on new contacts to keep us top of mind until closing the first deal.
4. Follow up on new contacts after their first purchase until they complete four purchases or until a semester ends from the first contact.
5. Follow up on leads generated from contacts who changed companies or referrals from contacts working at different companies.
6. Explain our business model to clients and promote cross-selling of language services.
7. Document the needs and expectations of new active contacts for a seamless transition to the Account Manager.
8. Act as Account Manager for the first four sales or six months.
9. Demonstrate a positive learning attitude and motivation to succeed.
10. Possess native or near-native English command and exceptional communication skills.
11. Have at least 1 year of experience interacting with clients.
12. Experience with CRM systems (Salesforce, Hubspot, Zoho).
13. Proficient in Microsoft Office products.

Working Conditions

• Under Contract
• Fully remote
• Compensation in USD
• 22 days off per year
• Weekdays only, weekends off

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Translation and Localization