Sales Development Representative

Crimson Education; Nova Iguaçu; Teletrabalho; BRL 30.000 - 45.000; Tempo integral

Resumo da oferta

A leading EdTech company is seeking a Sales Development Representative to manage and qualify leads, ensuring a smooth customer experience. This entry-level role offers a flexible working environment and opportunities for growth. Join a mission-driven team dedicated to transforming education through personalized support.

Serviços

Flexible working environment

Option to work remotely

$1,000 annual training budget

Access to psychologists

Ongoing development workshops

Qualificações

• Experience in Customer Service or Customer Success roles.
• Experience in university admissions (US & UK preferred) is a plus.

Responsabilidades

• Manage, contact, and qualify inbound warm/hot leads for Crimson.
• Make calls and respond to inquiries from leads to qualify them for sales processes.

Conhecimentos

English

Customer Service

Communication

Organizational Skills

Ferramentas

Salesforce

Descrição da oferta de emprego

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Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives?

EdTech company Crimson Education was founded in 2013 with the idea that personalized education can transform students into future leaders. We have grown a mission-driven team that is dedicated to building the education system for the 22nd century. Our network includes 2,400 tutors and consultants worldwide working with over 20,000 students.

Our tech platform connects tutors and mentors with high school students aiming for admission and scholarships to top universities globally.

This is a full-time position based in California.

The ideal candidate will build rapport easily, be customer-obsessed, and have a growth mindset.

The purpose of this role is to be the first point of contact for incoming leads and potential clients, ensuring a smooth customer experience across various Crimson programs by:

• Managing, contacting, and qualifying inbound warm/hot leads for Crimson Turkey.
• Providing resources to inform leads about opportunities with Crimson.
• Working as part of a high-performing team to deliver the best experience to potential Crimson students.

Main responsibilities include:

• Making calls and responding to inquiries from leads to qualify them for sales processes, ensuring data is accurately entered and managed within Salesforce CRM.
• Updating lead records and tracking their progress through the sales pipeline in Salesforce.
• Tracking Crimson events and planning outreach to event leads.
• Scheduling meetings for leads with Crimson’s Academic Advisors and Country Manager.
• Planning and running local events to increase brand awareness.
• Establishing and maintaining positive customer interactions and relationships.
• Continuously improving sales techniques and industry knowledge.
• Engaging in outreach activities such as school talks, career expos, and seminars as needed.
• Attending industry events when required.
• Preparing and presenting fortnightly sales reports for management.

Required skills and experience:

• Proficiency in English (spoken and written).
• Experience in Customer Service or Customer Success roles.
• Experience in university admissions (US & UK preferred) is a plus but not required.
• Excellent communication and organizational skills.
• Professionalism, time and stress management, confidence, patience, empathy, and willingness to learn.
• Experience in education or professional services sectors and familiarity with CRM systems like Salesforce.

Why work for Crimson?

• Flexible working environment with autonomy over your work schedule.
• Option to work remotely or from multiple locations worldwide.
• Opportunities for growth—33% of last year's roles were internal promotions.
• $1,000 annual training budget.
• Access to psychologists and ongoing development workshops.
• We embrace Radical Candour for feedback.
• We operate in 28+ global markets and expanding.

If you are passionate about education, people, and technology, and thrive in a fast-paced, collaborative environment, we’d love to hear from you!

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Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Education Management