Service Crew

TXAKOLI PTE. LTD.; Região Norte; Presencial; BRL 20 000 - 31 000; Tempo integral

Resumo da oferta

TXAKOLI PTE. LTD. is seeking a restaurant service assistant to manage reservations and greet guests, coordinating seating and noting guest preferences for the Manager. You will contribute to personalizing service and maintaining a loyal customer base which supports repeat visits.

You will ensure requests are handled promptly, report complaints, keep accurate billing records, and uphold the highest cleanliness and organization standards across the restaurant and related areas.

Responsabilidades

• Take and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed during the operations of in the Restaurant.
• Record and report all guests’ complaints to the Manager immediately.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Perform miscellaneous job-related duties as assigned.

Descrição da oferta de emprego

Job Description

• Take and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed during the operations of in the Restaurant.
• Record and report all guests’ complaints to the Manager immediately.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Perform miscellaneous job-related duties as assigned.