Representative - Inside Sales

CSS; Brasil; Presencial; BRL 60 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Base salary + commissions

Commission-based pay

Resumo da oferta

CSS in Brazil is seeking a Representative - Inside Sales to engage with existing customers, increase sales, and upsell products. You will verify orders, provide delivery timelines, and help customers buy with confidence while delivering accurate information.

You will work with outside sales to meet targets, develop opportunities, and contribute to process improvements. A base salary with commissions is offered, travel may be required up to 25%.

Qualificações

• 2–4 years in sales and sales administration.
• Familiar with Microsoft Office.
• Ability to travel 0–25%.
• Strong communication skills.
• Ability to work independently with general supervision.

Responsabilidades

• Obtain and enter orders, verify items, and confirm delivery dates.
• Increase orders by suggesting related items and leveraging customer history.
• Own and develop opportunities from marketing, outside sales, and national accounts.
• Prepare quotations and follow up to secure orders.
• Monitor open item reports and notify customers.
• Report pricing trends and customer feedback to management.

Conhecimentos

Sales experience

Multi-tasking

Verbal & written communication

Teamwork

Problem solving

Formação académica

Bachelor’s degree preferred

High School Diploma or equivalent

Ferramentas

Microsoft Office

Descrição da oferta de emprego

As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.

Responsibilities:

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.

Qualifications:

• High School Degree or Equivalent required;Bachelors’ degree preferred
• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)
• Familiar with Microsoft Office, and ability to perform basic computer skills
• Ability to perform multiple tasks simultaneously
• Working in team environment
• Communicate clearly, both verbally and in written form
• Attention to detail
• Ability to prospect and market concepts to existing and potentially new accounts
• Take action and solve a range of problems that may be difficult but are not typically complex
• Identify and define problems and possible solutions independently; chooses among existing solutions
• Ability to work independently with general supervision
• Ability to travel 0% - 25%

** This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.**