Representative - Inside Sales

Wesco; São Paulo; Presencial; BRL 280 469 - 433 452; Tempo integral

Resumo da oferta

Wesco is seeking a proactive Representative - Inside Sales to engage with existing customers and grow orders. You will upsell products, work with outside sales, and drive customer satisfaction through proactive selling.

Responsibilities include order entry via email/phone, quoting, and identifying improvement opportunities. A 2–4 year sales background and strong communication are expected; travel up to 25% may be required.

Qualificações

• High School degree or equivalent is required; Bachelor's degree preferred.
• 2-4 years in sales and sales administration; capable contributor.
• Familiar with Microsoft Office; basic computer skills.
• Ability to multitask and work in a team environment; strong communication.
• Detail-oriented with problem-solving and independent work skills.
• Willingness to travel 0%–25%.

Responsabilidades

• Obtain and enter orders via email/phone; verify items and delivery dates.
• Increase orders by suggesting related items and leveraging customer history.
• Own and develop opportunities from marketing, outside sales, and national accounts.
• Identify ways for continuous improvement of processes.
• Prepare and follow up on quotations to secure orders or explain losses.
• Review open orders and manage items at risk of delivery dates.
• Maintain backorder and expediting reports; notify customers.
• Report industry trends, pricing, and customer feedback to management.

Conhecimentos

Sales experience

Communication skills

Multitasking

Attention to detail

Team collaboration

Problem solving

Independent work

Travel readiness

Formação académica

High School diploma or equivalent

Bachelor's degree preferred

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Job Description

As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.

Responsibilities

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.

Qualifications

• High School Degree or Equivalent required; Bachelors’ degree preferred
• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)
• Familiar with Microsoft Office, and ability to perform basic computer skills
• Ability to perform multiple tasks simultaneously
• Working in team environmentCommunicate clearly, both verbally and in written form
• Attention to detail
• Ability to prospect and market concepts to existing and potentially new accounts
• Take action and solve a range of problems that may be difficult but are not typically complex
• Identify and define problems and possible solutions independently; chooses among existing solutions
• Ability to work independently with general supervision
• Ability to travel 0% - 25%
• This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.