- Work in the Corporate Relations area, building and maintaining relationships with large corporate clients
- Plan and execute contract renewal negotiations
- Develop solutions for clients
- Monitor market trends and perform other activities related to the role
- Build and maintain relationships with large corporate clients, clients acquired through public tenders, and strategic accounts
- Provide consulting support to the contracting client's Human Resources department and handle requests internally with agility
- Prepare monthly presentations on contract results, highlighting deviations, opportunities, and action plans
- Negotiate independently with large corporate clients, adapting the communication style to the company and stakeholder profile
- Plan, monitor, and participate in contract implementation
- Manage capture results, addressing deviations and proposing action plans
- Serve as the healthcare area's relationship liaison within companies, sharing relevant information and monitoring results
- Monitor requests originating from customer service and propose process improvements
- Increase the number of covered members by securing new contracts within the corporate client base
- Increase the number of covered members through complementary products
- Lead and manage public tender processes, ensuring coordination with the cooperative's other departments and compliance with compliance practices
- Serve the client portfolio in person, by telephone, and through other communication channels
Requirements
- Bachelor's degree completed
- Experience in consultative and commercial negotiations, as well as customer relationship management
- Business acumen and the ability to use market information in decision-making
- Ability to understand customer needs and develop solutions aligned with organizational objectives
- Ability to mediate interests, build consensus, and establish agreements among the parties involved
- Clear communication, a consultative approach, and influencing skills
- Emotional intelligence, resilience, and composure when handling challenging situations
- Ability to stay self-motivated and results-focused in the face of adversity
Core Competencies
Demonstrates expertise in consultative and commercial negotiations, relationship management, and strategic account development. Proficient in analyzing market trends and implementing solutions that align with organizational objectives while maintaining clear communication and emotional intelligence.
Highest-signal resume keywords
- Consultative Negotiation
- Customer Relationship Management
- Market Analysis
- Contract Renewal Negotiation
- Emotional Intelligence
ATS Optimization Keywords
Hard Skills
- Contract Management
- Solution Development
- Market Trend Monitoring
- Public Tender Management
- Presentation Preparation
Soft Skills
- Clear Communication
- Influencing Skills
- Emotional Intelligence
- Resilience
- Self-Motivation
Certifications & Qualifications
Industry Keywords
- Corporate Relations
- Client Portfolio Management
- Healthcare Liaison
- Process Improvement
- Stakeholder Engagement