- Continue, maintain, update and ensure adherence of the quality management system to the routines of departments and construction sites
- Develop and review procedures, work instructions, forms and execution standards
- Manage nonconformities through root cause analysis, action plans and verification of effectiveness
- Define, collect and report quality indicators to the Executive Board, providing a critical interpretation of the numbers
- Support construction sites in meeting contractual quality requirements for public and private clients
- Work with Occupational Health & Safety (OHS), Environmental, Contract Management and Internal Audit
- Map departmental processes and identify bottlenecks, rework and activities that can be automated
- Prioritize and execute initiatives based on concrete returns, such as hours saved, error reduction and schedule gains
- Implement assistants, agents, integrations and automated AI-driven workflows together with process owners
- Maintain and evolve the AI training program, delivering training and supporting employees in practical application
- Measure and report initiative gains with defensible metrics
- Connect business areas with IT for integration with existing systems
Requirements
- Bachelor's degree in Engineering, Business Administration, Information Technology or related fields
- Hands-on expertise with generative AI tools applied to work, including prompt engineering and designing workflows
- Experience in process mapping and redesign
- Experience in quality management, standardization of procedures, nonconformity handling and metrics
- Proven experience in training and upskilling teams, preferably with senior professionals
- Availability to travel to construction sites
- Experience in construction, heavy infrastructure or industry is desirable
- Lean, Six Sigma or equivalent continuous improvement methodologies desirable
- Familiarity with system automation and integration, APIs, no-code/low-code tools, Power Platform or similar is desirable
- Familiarity with ERPs and the Microsoft 365 ecosystem is desirable
Core Competencies
Demonstrates expertise in quality management systems, process mapping, and the application of generative AI tools to enhance workflows. Proven ability to train and upskill teams while ensuring adherence to quality standards in construction and heavy infrastructure projects.
Highest-signal resume keywords
- Quality Management
- Process Mapping
- Generative AI Tools
- Lean Six Sigma
- Training and Upskilling
ATS Optimization Keywords
Hard Skills
- Quality Management
- Process Mapping
- Nonconformity Handling
- Metrics Analysis
- Workflow Design
- Root Cause Analysis
- Continuous Improvement
- Training Development
- Automation Integration
- Contractual Quality Requirements
Soft Skills
- Critical Interpretation
- Collaboration
- Problem Solving
- Communication
- Team Leadership
Certifications & Qualifications
- Lean Six Sigma Certification
Industry Keywords
- Construction
- Heavy Infrastructure
- Quality Indicators
- Occupational Health & Safety
- Environmental Compliance
Tools & Technologies
- Generative AI Tools
- No-Code/Low-Code Tools
- Power Platform
- APIs
- Microsoft 365 Ecosystem