Product Sales Expert - Chatbot

Insider One; São Paulo; Presencial; BRL 260 000 - 380 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

ESOP

Global team

Training programs

Learning tools access

Volunteer & social impact

Resumo da oferta

Insider One in Brazil seeks an enterprise sales professional to own the end-to-end sales cycle for the Chatbot product. You will build a robust pipeline, conduct demos, and close deals with senior stakeholders across large accounts.

Join a global, diverse team and benefit from ongoing training, ESOP, and opportunities to influence regional messaging for CX, AI, and conversational platforms.

Qualificações

• 2+ years of SaaS or enterprise sales experience.
• Fluent in English; regional language proficiency a plus.

Responsabilidades

• Own the end-to-end sales cycle for new logo acquisition for the Chatbot product.
• Build and manage a strong pipeline through prospecting, outbound, and industry mapping.
• Conduct product demos, craft tailored proposals, and lead negotiations to close deals.
• Collaborate with marketing to run targeted campaigns and events to generate leads.
• Partner with Account Directors to identify, prioritize, and close cross-sell/upsell opportunities within existing customers.
• Bring deep product expertise to customer conversations, driving value realization and adoption.
• Co-own forecasting and deal strategy for Chatbot opportunities inside large multi-solution deals.
• Work closely with Solution Consultants on multi-product or enterprise-wide opportunities.
• Partner with Product and Marketing to refine regional messaging and competitive positioning.
• Provide continuous market feedback on emerging Chatbot trends and customer needs.

Conhecimentos

SaaS sales

Hunter mindset

Executive communication

Chatbots knowledge

Descrição da oferta de emprego

About Us

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.

Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L'Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.

Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don't just take our word for it - see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.

From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.

Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.

What You Will Do:

• Own the end-to-end sales cycle for new logo acquisition for the Chatbot (Support Agent) product
• Build and manage a strong pipeline through prospecting, outbound, and industry mapping
• Conduct product demos, craft tailored proposals, and lead negotiations to close deals
• Collaborate with marketing to run targeted campaigns and events to generate leads
• Partner with Account Directors to identify, prioritize, and close cross-sell/upsell opportunities within existing customers
• Bring deep product expertise to customer conversations, driving incremental value realization and adoption
• Co-own forecasting and deal strategy for Chatbot opportunities inside large multi-solution deals
• Work closely with Solution Consultants on multi-product or enterprise-wide opportunities
• Partner with Product and Marketing to refine regional messaging and competitive positioning
• Provide continuous market feedback on emerging Chatbot trends, competitive landscape, and customer needs

Performance Metrics:

• Attainment of Chatbot-specific quota (both new business and cross-sell)
• Growth in Chatbot adoption within existing enterprise accounts
• Contribution to regional pipeline generation, quality, and win rate
• Compensation Base salary + commission tied to Support Agent ACV attainment
• Direct quota credit for new business and overlay quota credit for expansion deals
• High-impact variable structure rewarding full ownership of pipeline and execution

What You Will Need:

• 2+ years of SaaS or enterprise sales experience, ideally in CX, AI, or conversational platforms
• Demonstrated success in both new business acquisition and expansion selling
• Deep understanding of chatbots, automation workflows, or support agent platforms
• Ability to articulate business value to senior executives and technical stakeholders alike
• Proven hunter mindset, self-driven, and able to manage complex deal cycles independently
• Fluent in English; regional language proficiency add on

What We Offer:

• Be part of a diverse team that is as global as it gets - where every voice is heard and 50+ nationalities build together
• Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills
• Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru
• Become a Shareowner through our eligibility-based ESOP and own a piece of what you build
• Help build the team you want to work with and enjoy rewarding referral bonuses
• Opportunities to give back to your community through volunteering and purpose-driven social impact projects
• From global retreats to team-building activities, expect year-round events that turn into lifelong memories

We aren't just hiring for a position; we are hiring for a mission - a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.

To do this, we are looking for exceptional talent to join a community of goodhearted individuals who take high ownership and are relentlessly driven to go the extra mile.

If this sounds like who you are and where you aspire to be, we are excited to meet you.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Please follow Insider One on LinkedIn, Instagram, X, Facebook and Medium!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.