Product Operations Specialist - Mandarin Speaker

SHEIN; São Paulo; Presencial; BRL 30.000 - 60.000; Tempo integral

Resumo da oferta

Join a forward-thinking company as a Product Operations Specialist where you will bridge the gap between business and product teams. This role is essential for gathering and analyzing requirements, managing projects, and ensuring high-quality product launches. If you are fluent in Portuguese, Mandarin, and English, and possess strong analytical and communication skills, this is the perfect opportunity to make an impact in the evolving world of e-commerce. Be part of a diverse team that values innovation and inclusivity, and help shape the future of fashion retail.

Qualificações

• 1+ years of experience in product operations or project management preferred.
• Strong communication skills across cultural contexts.

Responsabilidades

• Gather and analyze business requirements for product optimization.
• Manage the entire lifecycle of product requirements and coordinate teams.

Conhecimentos

Fluent in Portuguese

Fluent in Mandarin

Fluent in English

Analytical Skills

Communication Skills

Project Management

Formação académica

Bachelor's Degree

Descrição da oferta de emprego

Product Operations Specialist - Mandarin Speaker

Product Operations Specialist - Mandarin Speaker

4 days ago Be among the first 25 applicants

Direct message the job poster from SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world, and continues to expand operations globally. Join SHEIN and be the future!

ABOUT THE ROLE

As a Product Operations Specialist, you will serve as a vital link between the business and product teams. You will be responsible for gathering and analyzing business requirements, driving project execution, and ensuring the timely and high-quality launch of product features. This role requires strong communication, coordination, and logical thinking skills to facilitate effective cross-functional collaboration.

Responsibilities:

1. Requirement Collection & Analysis

● Work closely with business teams such as Hunting, Incubation, and Seller Management to understand business workflows and gather suggestions for product optimization and new feature requirements;

● Analyze and structure requirements based on actual business processes and operational policies;

● Collaborate with product managers and the development team to ensure requirements are clearly understood and effectively implemented.

2. Project Management & Execution

● Manage the entire lifecycle of product requirements, including tracking changes, monitoring development progress, identifying risks, and coordinating across teams;

● Lead functional testing before feature rollout, and coordinate product launch communications and business-side training.

3. Business Documentation

● Draft and maintain essential business documents such as Business Requirement Documents (BRD), user manuals, and FAQs to ensure clarity and usability across stakeholders.

4. Business Support & Issue Resolution

● Provide system usage support and operational guidance to the business team;

● Assist in diagnosing and resolving system issues or bugs, continuously enhancing the user experience for business teams.

Qualifications:

● Fluent in Portuguese, Mandarin, and English, with strong communication skills across cultural contexts.

● Excellent communication and analytical skills, with a proven ability to translate business needs into clear, actionable requirements.

● 1+ years of experience in product operations, business analysis, or project management is preferred; experience in e-commerce is a plus.

At Shein, we believe that diversity is the force that drives innovation. We are committed to creating an environment where all voices are heard, valued and respected. All our vacancies are inclusive for people with disabilities, women, black people, LGBTQIAPN+ community and all types of diversity.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Project Management

• Industries

  Retail Apparel and Fashion, Internet Marketplace Platforms, and Technology, Information and Media

Referrals increase your chances of interviewing at SHEIN by 2x

Sign in to set job alerts for “Product Specialist” roles.

Consumer Experience Manager - Product Onboarding

LATAM Business Analyst, LATAM Marketplace

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.