Private Lounge Consultant

Manor 33; Região Norte; On-site; BRL 31,000 - 33,000; Full time

Benefits offered by this job

Uncapped commission

Luxury work environment

Job summary

Manor 33 in Região Norte, Brazil, seeks a Sales & Service Consultant to blend high-end hospitality with premium sales. This on-site role offers a 60% sales and 40% service mix, guiding elite guests through cigars, wines, and whiskeys with a flawless service standard.

Base salary ranges from 2,800 to 3,000 BRL per month, plus uncapped commission. The environment is refined, energetic, and tailored to discerning clientele, with late evenings and weekends required to accommodate the private club

Qualifications

• Experience in luxury lounges, private clubs, or fine dining (2+ years).
• Deep knowledge of global wine regions and premium cigar origins.
• Proficiency in global whiskey categories (Scotch, Japanese whiskies, Bourbons).
• WSET Level 2+ or CMS Sommelier qualification is a strong advantage.

Responsibilities

• Curate Experiences: engage high-net-worth guests and tailor recommendations.
• Drive Revenue: expand knowledge across cigars, wine and whiskey to drive sales.
• Maintain Value Relationships: manage key accounts and foster loyalty.
• Own the Relationship: guide guests from warm welcome to final transaction.

Skills

Luxury hospitality

Sales skills

Client advisory

Premium service

Education

WSET Level 2+ or CMS Certified Sommelier

Job description

The Opportunity

Step into the exclusive world of our private club's luxury lounge, where high-end hospitality meets sophisticated sales. We are seeking a dynamic Sales & Service Consultant who thrives in a premium environment.

This is not a traditional waiting role. With a unique balance of 60% Sales and 40% Service, you will act as a trusted advisor to our elite clientele, guiding them through a curated journey of premium cigars, fine wines, and exceptional whiskeys. If you possess a sharp commercial instinct, a passion for luxury products, and the art of flawless service, this stage is yours.

What We Offer

• Base Salary: $2,800 – $3,000 per month
• Earning Potential: Uncapped, performance-based monthly commission tiers
• Environment: A refined, sophisticated, and high-energy workplace

Your Impact

The Art of the Sale

• Curate Experiences: Engage high-net-worth guests, quickly read their preferences, and introduce them to our exclusive collections.
• Drive Revenue: Build up product expertise across key product range including cigar, wine and whisky and drive sales.
• Maintain Value Relationships: Manage key accounts with acute knowledge of client preferences and cultivate high customer loyalty.
• Own the Relationship: Walk guests through their entire experience, from the initial warm welcome to the final transaction.

The Standard of Service

• Cigar Rituals: Assist with selection of cigar, wine and whisky selection with keen understanding of customer preference while being able to promote new product offers
• Liquid Luxury: Execute pristine beverage service, from decanting rare wines to serving artisanal whiskeys neat, on the rocks, or as tailored pours.
• Intuitive Hospitality: Deliver invisible, anticipatory service, reading the room to meet guest needs before they even ask.
• Lounge Aesthetics: Keep the lounge looking immaculate, ensuring displays and seating areas always meet 5-star standards.

Behind the Scenes

• Protect the Asset: Monitor the humidor and wine cellar conditions closely to protect product quality and investment.
• Visual Merchandising: Set up elegant displays that capture guest attention and naturally spark sales conversations.

Who You Are

Your Background

• Experience: You have spent at least 2 years working in a luxury lounge, private members' club, or fine dining establishment.
• The Expert: You possess a deep, working knowledge of global wine regions and premium cigar origins (Cuba, Dominican Republic).
• The Connoisseur: You are highly proficient in global whiskey categories, easily navigating Scotch, Japanese whiskies, and Bourbons.
• Credentials: A WSET Level 2+ or CMS Certified Sommelier qualification gives you a strong advantage.

Your Traits

• Sales-Driven: You possess strong commercial acumen and love the thrill of closing a high-value sale.
• Impeccable Style: Your communication is flawless, and your personal presentation naturally reflects a luxury standard.
• Poised & Discreet: You remain completely calm, collected, and professional when interacting with high-profile guests.
• Operational Flexibility: Fully committed to working late evenings, weekends, and extended hours as required to accommodate the unpredictable schedules of elite clientele and private club operations.